To help ensure your organisation is as responsive as possible to staff, clients and the community in times of disaster, QCOSS has bought together a range of resources that can help you to develop business continuity plans that are relevant, useful, and don't just sit in a drawer.

We will walk you through a series of questions to prompt your thinking about your organisations planning and preparedness for disaster and other significant disruptions, such as natural disasters, technology failure or sudden loss of staff.

At each step we will provide you with links to resources that to help you be as ready as possible for challenging times.

Business continuity planning: a prevention, preparedness, response and recovery framework

The Queensland Government has developed a business continuity planning process that uses a Prevention, Preparedness, Response and Recovery (PPRR) framework.

We will use this framework to help you with considering your organisation's business continutiy planning.

Business Continuity Planning Process diagram

Back by popular demand, NDS Queensland is again offering the one day Costing and Pricing in an NDIS Environment seminar. Costing and pricing skill and knowledge is a key area for providers to improve business practices to be prepared to operate in the National Disability Insurance Scheme (NDIS)...
Not-for-profit Law regularly runs webinars on a variety of topics that affect community organisations. You can attend this training using your computer from wherever you may be located. Upcoming webinars Getting Started: Wednesday 10 August Not-for-profit Law's free introduction to starting a not-...
Late last week Michael Hogan, Director-General of the Department of Communities, Child Safety and Disability Services released the department's strategic plan for 2016-2020. Mr Hogan said, "Many thanks to those who contributed to this important document with feedback and suggestions. "The plan...
The Department of Communities, Child Safety and Disability Services is working towards applying an outcomes-oriented approach to inform and drive future policy and investment decisions. It has just released a short fact sheet about its approach.
Disaster resilience is "the ability of individuals, communities, organisations, or countries exposed to disasters and crises and underlying vulnerabilities to: anticipate, reduce the impact of, cope with, and recover from the effects of adversity without compromising their long-term prospects." (...
The Australasian Evaluation Society (AES) is a member based organisation which exists to improve the theory, practice and use of evaluation in Australasia for people involved in evaluation including evaluation practitioners, managers, teachers and students of evaluation, and other interested...
Australia’s 600,000 charities and not-for-profits, from international aid groups right down to the local tennis club, have recently received a major boost, as Justice Connect’s Not-for-profit Law service launched the acclaimed Information Hub for a national audience. The Not-for-profit Law...
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Zark Consultancy is running a one day workshop on the Gold Coast on 2 December 2015, on the topic of the nuts and bolts of using logic models to map outcomes . This workshop will give you a thorough understanding of how to use logic models as an effective tool to conduct strategic planning, program...
Meeting from above
Good Foundations recently conducted a survey to start a discussion around the question, "What makes a not-for-profit well-run?". The objective of the research was to clarify how the sector defines and measures whether or not a not-for-profit organisation is well-run. The results of the survey were...
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The Department of Communities, Child Safety and Disability Services (DCCSDS) publishes a wide range of data about its services and operating environment, including data relating to social disadvantage. A DCCSDS Data Survey has been developed to evaluate how useful, complete and accessible the data...

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The Australasian Evaluation Society (AES) is a member based organisation which exists to improve the theory, practice and use of evaluation in Australasia for people involved in evaluation including evaluation practitioners, managers, teachers and students of evaluation, and other interested...
The Community Resource Handbooks were launched by Volunteering Queensland on 12 May 2015. They consolidate the knowledge gained through Volunteering Queensland's community leadership work with more than 2,000 community groups over the past fifteen years. The handbooks are aimed at small to medium...
Australian Institute of Company Directors has completed a comprehensive study that examines governance practices and opportunities in Australia's NFP sector. Read more
The Sector Capacity team at QCOSS has worked with the costing methodology developed and kindly shared by the Endeavour Foundation to create an easy to use Unit Costing Tool. This tool supports organisations to understand their cost drivers, and allows them confidently plan and negotiate the level...
The Queensland Council of Social Service (QCOSS) has produced the Planned Support Guide: an approach to case management for people working in a wide range of community services. If you are a front line worker, supervisor or manager this guide is for you. The guide assists in the development of a...
Information technology and online solutions can help your community organisation work better. ACOSS, Infoxchange and the Department of Communications have teamed up to bring you Digital Business Kits which give you the tools and information to do more online. Digital Business Kits are hosted on...
All special fund-raising events are different. Each have their own special set of circumstances and requirements. ourcommunity.com.au's event management team has pooled their many years of experience to create a fund-raising event checklist to help you get started on your planning journey. This...
Many not-for-profit organisations are now developing income-generating activities to reduce the reliance on government and philanthropic funding, and others are establishing social enterprises to respond to client needs in a sustainable way. The development of business skills and systems is very...
This is a very simple and easy to use toolkit that is filled with templates and guides to support your organisation to develop innovative and collaborative ways of working together. From developing a value statement, stakeholder engagement, business planning, SWOT analysis and many more. The...
Dr Mark Griffin gives a basic introduction to survey design for the not-for-profit sector. Mark is Director of the Australian Development Agency for Statistics and Information Systems. Although his talk focuses on developing surveys for international aid, it is useful for anyone starting to develop...
How can program managers, policy makers and evaluators draw on the diverse range of community sector data to conceptualise and assess the social benefit that services provide? Brentyn Parkin of My Community DIrectory talks about some of the ways his organisation has addressed this issue and puts...

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There are a range of legal structures which may be suitable for Queensland not-for-profit community groups. The four main options are: an incorporated association: Associations Incorporation Act 1981 (QLD) and Associations Incorporation Regulation 1999 (QLD) a company limited by guarantee:...
Author: 
Tiffany Tento, Queensland Council of Social Service

National Reconciliation Action Week (27 May to 3 June) is celebrated in Australia each year, in commemoration of two significant milestones in the reconciliation journey – the anniversaries of the successful 1967 referendum and the High Court Mabo decision.

This year’s theme is ...

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Author: 
Angela Massey, QCOSS

By this time of year many New Year's resolutions may have already fallen by the wayside. Research suggests only about 8 per cent of those who set new year's goals actually stick to them. 

If you had big plans this year for development for you or your organisation, here are our top...

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Author: 
Richard Fahy, Lutheran Community Care

Information, knowledge and process management focusses on capturing meaningful and relevant data to assist evidencing multiple areas of an organisation. A few key areas may include:

  1. The organisation is on track and demonstrating it is achieving its strategic goals
  2. The
  3. ...
 Charles Clowes
Author: 
Charles Clowes, Australian Organisation For Quality

Within the organisational development toolkit the capability area of quality systems, innovation and improvement refers to staff and client contribution, innovation, quality culture and management, reporting, adaptability and improvement, legislation and risk management.

The...

Author: 
Dr Ruth Knight, Zark Consultancy

Like many other community organisations, you are probably being increasingly asked to demonstrate the outcomes of your programs and services. Outcomes measurement allows you to identify which of your programs and services are successful, and helps you to test assumptions and communicate...

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Author: 
Darren Smith, Breaking New Ground

A new chapter in the story of the not-for-profit sector is being drafted. How do small to medium organisations ensure they're written into the script?

The not-for-profit sector has already experienced significant change and uncertainty over the last few years:

  • funding
  • ...
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Author: 
Len Airey, DCA Advisory Services

Strategic capability is about capacity, resources and skills that will enhance and improve the long-term sustainability of an organisation. Long-term sustainability, requires people to think differently about their future - not to look at the future through the prism of the past but to get all...

Author: 
Kylie Hogan, National Disability Services

The Community Services Industry is facing a myriad of reforms and challenges now and into the future. 

Challenges such as an ageing population, workforce shortages, sector-wide reforms, technological advances and economic uncertainty are making it more important than ever for...

What do you need to succeed?
Author: 
Shelley Dunlop, QCOSS

Community Door hosts a number of useful tools and resources that can assist you with service delivery. These are all free and available for anyone to download. A few of the most popular tools are highlighted here.

...

The road ahead
Author: 
Valmae Rose, Queensland Council of Social Service

In the social service sector we are currently seeing a lot of interest and focus on outcomes. Given the desire to determine ‘value for money’ and other objectives of public investment in social services, there is renewed interest in the outcomes we are achieving, at a client and program level....

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