Latest Blog

Customer 'focus' vs customer 'service'

Bartley Hassall

We all notice great Customer Service. We love it when individuals go out of their way to deliver a positive experience, no matter what it takes. When we talk about Customer Focus, we are talking about the organisation more holistically. Do our...

About Community Door

Community Door is a gateway for community-managed organisations in Queensland to access key information to assist in all aspects of the operation of their service.

Browse the menu to explore all that Community Door has to offer. You will find information on topics from social service reform to legislation, child protection to mental health, fundraising to human resource management. Within each section you will also find news, resources and key information relating to that topic.

If you would like regular updates on what's new in the community services sector, sign up for CommunityNews, our free fortnightly e-newsletter.

Community Door is managed and developed by the Queensland Council of Social Service and funded by the Queensland Department of Communities, Child Safety and Disability Services.

Listen. Watch. Learn.

Watch the latest video from StudioQ

The Spotlight on... series focuses on some of the leading figures in Queensland's community services sector and related agencies. We ask them to talk about the work they are doing and how they see the future of the sector.

Dr Peter Westoby is a Senior Lecturer of Community Development at...