The Human Rights Act 2019 (Qld) came into effect on 1 January 2020 and requires the consideration of an individual’s human rights in the delivery of government services. This includes public services delivered by non-government providers.

QCOSS partnered with the Department of Treaty, Aboriginal and Torres Strait Islander Partnerships, Communities and the Arts (DTATSIPCA) and the housing and homelessness sector during 2021 to build understanding of the Act, increase confidence to work compatibly with the Act, and support the sector to use the Act for person-centred service delivery.

Informed by the work of the project, we’ve compiled this suite of handy resources to help you incorporate the Human Rights Act 2019 (Qld) into your policies, procedures and everyday service delivery.

The Human Rights Act

• Testimonial Video: Our Human Rights Journey

QCOSS Human Rights Champions share their lessons and insights from implementing the Queensland Human Rights Act.

• Workbook: The Human Rights Act 2019 (Qld)

This learning resource for public entities steps you through important elements of the Act.

• Poster: The 23 Protected Human Rights

A quick guide to your rights protected under legislation in Queensland.

Proper Consideration of Human Rights

• Video: Giving proper consideration to human rights

A four-step process you can follow when considering human rights, featuring Queensland Human Rights Commissioner, Scott McDougall.

• Guide: Proper Consideration

Understand the important elements of giving proper consideration to human rights.

• Poster: Four-step process to giving proper consideration
• Tools: Proper consideration resources

These worksheets guide you through the possible human rights impacts of your decision making.

• Case Study Library

A collection of real scenarios showcasing human rights considerations.

Human Rights Complaints

• Video: The human rights complaints process

Queensland Human Rights Commissioner Scott McDougall discusses Queensland’s complaints processes.

• Guide: Developing a human rights-based complaints process

A step-by-step guide walking you through some important elements to consider when developing compliant processes.

• Poster: Making a human rights-based complaint

You can prepare to make a human rights complaint in five quick steps outlined in this resource.

Human Rights Governance

• Guide: Human rights in governance

Embed human rights into the governance and operation of your community service.

Advocacy and Social Inclusion

• Guide: Advocacy and Community Participation

Learn how you can engage in every day, non-legal advocacy using human rights.