Policies, procedures & templates

In this resource bank you will find management policies, procedures and templates designed to help with the day-to-day running of a community organisation.

The documents contain references to specific positions in organisations such as employees, administration officers, program supervisors and managers. These are intended to be generic references and it is acknowledged that this may not apply in many cases. For example, some employee or administration officer tasks may in fact be undertaken by management committee members or other volunteers in the organisation.

Two women working at computer in an office

The documents in the resource bank can be used in their current format or can be adapted to your organisation’s needs. Organisations can place their own logo on all templates by deleting the logo placeholder and replacing it with their own.

Complete the template by typing in required information. Save the completed form to your local network or hard drive following your organisation’s file management procedures.

Office administration

These are documents relating to basic administration and general office administration functions such as communication, filing, organisation and running meetings, setting up registers and employing staff. There are also basic style guides and templates for documents such as letterheads, faxes and reports.

Policies and procedures

Templates and samples

People using the service

Policies and procedures

Templates and samples

People working in the service

Policy and procedures

Templates and sample documents

Governance and accountability

Templates and sample documents

Policies and procedures templates

Style guides

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