What is the community service sector?

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing. Groups in the community that are marginalised or disadvantaged, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CaLD) families and people with a disability, are supported by government and non-government providers of community services. Non-government services are delivered by commercial and not-for-profit organisations.

Is the community service sector for you?

Workers in the social service sector are expected to display sensitivity, a concern for others, good communication skills, and a non-judgmental approach to issues faced by individuals and communities. Those who work with children in a regulated sector (as defined by the Commission for Children and Young People and Child Guardian Act 2000) are required to undergo a suitability check for working with children and be the holder of a current Blue Card. Refer to the Commission for Children and Young People and Child Guardian Act 2000 for information.

Workforce and training resources

In this section you can find a number of resources on what it's like to work in the social service sector, career opportunities, courses and training you can undertake, and details of free online professional development training. Use the left hand "Workforce and Training" menu to find the information you are looking for.

If you haven't already taken a look, browse the Community Door eTraining courses - they are all free, online and accessible to anyone. Topics include strengthening NGOs, governance, collaboration and cultural awareness.

Justice Connect runs regular webinars on all aspects of managing a community organisation. You can register for upcoming webinars or watch a recording of previous webinars.

Individuals building thriving communities
Registrations for the 2015 QCOSS State Conference are now open and the full program is also available. This year the QCOSS conference will be presented in two exciting formats – day one will be a conference day of plenary sessions and concurrent content, while day two will be presented in a series...
Worried senior man with bill
Do you assist clients struggling with energy bills and want to learn more about how you can help them and what assistance is available? Do you want to be involved in a conversation about energy issues in your region? If you are a frontline worker for a community organisation who assists clients...
Know your community
Know Your Community – Key insights into Aboriginal and Torres Strait Islander Queenslanders , is a new tool which enables anyone to build a community profile containing information and data about Queensland's first nation peoples and the communities they live in. Whether you are developing a...
Elearning
The Department of Developmental Disability Neuropsychiatry (3DN) at the University of New South Wales (UNSW) has developed a free e-Learning site, designed to be an interactive education resource for everyone with an interest in intellectual disability mental health. The site has been divided into...
Aboriginal children
The First Peoples Disability Network (FPDN) has partnered with the Australian Government's National Disability Coordination Officer (NDCO) Programme on its NDCO Indigenous Awareness Project . This project aims to give valuable insights and confidence to both service providers and Aboriginal and...
Teaching new staff
On 1 July 2015, the Australian Government is introducing new employment services – jobactive – to better meet the needs of job seekers and help employers to meet their recruitment needs. Work for the Dole is a key component of jobactive and will be rolled out nationally from 1 July 2015. Through...
Children of Parents with a Mental Illness (COPMI) has a range of free online eLearning resources. Introductory courses: Support learners to understand the impact of parental mental illness on the entire family unit and to recognise the benefits of a family-sensitive approach to working with parents...
The Gundoo Day Care Centre in Cherbourg have been working with the Indigenous Professional Support Unit from QCOSS over the last two years. They were recently featured in The First Nations Telegraph for their excellent visioning and planning workshops. Find out more: click here
Carers Queensland to deliver Cert III in Community Services Work Are you an unpaid family carer or former carer in rural Queensland who wants a job, but can't afford to upskill? Carers Queensland will be training up to 75 carers in Certificate III in Community Services Work in six rural areas:...
ECCQ has been funded by the Department of Social Services under the Settlement Grants Program to run a Community Leadership Program. They are now accepting participants from new and emerging communities for their next 8-week leadership course starting on 10 January. Read about the graduation...

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