Strengthening non-government organisations eTraining

These free online training resources were produced to build the capacity of government-funded organisations and provide practical support for their work.

The e-training resources include eight units of competency that sit within the Australian Quality Training Framework: 

  • Facilitate co-operative behaviour
  • Participate in the work environment
  • Participate in workplace safety procedures
  • Respond holistically to client issues
  • Utilise specialist communication skills to build strong relationships
  • Work effectively with culturally diverse clients and co-workers
  • Work within a legal and ethical framework
  • Work within the administration protocols of an organisation

There are also two learning modules that are designed for independent learning and professional development:

  • Provide workplace mentoring
  • Provide workplace coaching

All of the eTraining is free and available to the general public. However, anyone wishing to be assessed in any of the eight accredited units will need to enrol with a registered training organisation to gain recognition of accredited units of competency. 

Governance eTraining

This free online governance eTraining is designed to introduce new or prospective Committee / Board members to “Governance” and to the duties that are imposed by law and custom. You can use the step-by-step guide through to take you through essential materials and concepts about governance. There is also an assessment at the end of the reading and material which can help you assess your organisations governance. 

You can find more extensive governance training in the boards and management committees section of Community Door.

There are also a range of governance policy and procedure templates available under the administration section of Community Door.

decorative
Australian Community Workers Association (ACWA) has created a collection of multimedia resources to help community organisations. ACWA has released the resources to coincide with their 50th birthday celebrations. The resources include a media release and factsheet on community workers. Access the...
decorative
National Disability Services has announced the 2020 Queensland Disability Conference will take place at the Brisbane Convention and Exhibition Centre, on 7 to 8 May 2020 . With a rich diversity of speakers, delegates and exhibitors, the program will encourage visionary thinking across the...
decorative
Preston is a city and locality in the UK that has become an exemplar in developing new local strategies for economic and social regeneration famous. It is also one of the UK’s most economically deprived regions. Through radically reforming how its anchor institutions procure services and the active...
Collaboration for Impact has launched Platform C, a first-of-its-kind online resource designed to enable people to tackle complex challenges and create large-scale impact through collaboration around social issues like poverty, childhood vulnerability, domestic violence, homelessness and...
decorative
A free workforce analytics platform is available for non-profit organisations. The Learning for Purpose Workforce Analytics Dashboard provides a comprehensive staff survey and analytics for free. Organisations can use the free analytics to measure, understand and address employee and volunteer...
decorative
Information sessions on Queensland's Human Rights Act, which commences on 1 January 2020, are to be held for non-government organisations across the state. The Queensland Government, in partnership with Queensland Human Rights Commission (QHRC) and QCOSS, will hold human rights information sessions...
decorative
Queensland Alliance for Mental Health (QAMH) is holding it's 2019 conference Altering States - Evidence and Effect , in Cairns, next month. Be inspired by leading practitioners, peers and advocates to: create powerful messages to counter stigma use evidence to strategically drive reform and...
decorative
The Queensland Human Rights Commission (QHRC) provides training and information for organisations on the introduction of the Human Rights Act in Queensland. The online course Introduction to the Queensland Human Rights Act 2019 provides an overview of the key elements of the act. Content includes:...
decorative
Community Legal Centres is holding a webinar on the implementation of the Human Rights Act 2019. The Queensland Human Rights Act commences on 1 January 2020, protecting 23 human rights in Queensland law. Under the Act, 'public entities' including government departments and agencies are required to...
decorative
The Department of Employment, Small Business and Training (DESBT) and WorkAbility Queensland are hosting an NDIS Indigenous Business Forum. The NDIS sector (and broader disability support sector) provides business opportunities for: Aboriginal and Torres Strait Islander micro businesses Aboriginal...

Pages

Are you looking for support in Queensland, or trying to find a service that meets your needs? Now you can search oneplace , the service directory hosted by the Queensland Family and Child Commission. oneplace is an easily accessible directory of community services to help Queensland families to get...
Volunteering Services Australia (VSA) is a national network of community development services, that aim to assist the hundreds of not-for-profit and charitable organisations with the recruitment and management of volunteers. It is a member-based organisation committed to community engagement and...
The Managing employees - How do we do that? webinar was specifically designed to help new and existing Management Committee Members to understand their responsibilities as an employer and also the responsibilities to their employees. The webinar covers: Communication between your committee and...
DV-alert (Domestic Violence Response Training) is Lifeline's free nationally recognised training program that enables health, allied health and frontline workers to confidently: Recognise signs of domestic and family violence Respond with appropriate care Refer people experiencing or at risk of...
Legal Aid have a series of captioned recordings about Legal Aid Queensland services on their YouTube channel . Videos for community, health and education workers can be found here and include their published community legal education webinars. Upcoming webinars can be found on the Information for...
The Queensland Disaster Management website and the Get Ready website have a range of information and useful resources that can assist you to plan and prepare for an emergency. As part of your preparedness and planning for weather events, access regular weather forecast updates from the Bureau of...
This handbook was produced in 2010 by the Queensland Alliance, the peak body for mental health in Queensland. It is a practical approach to helping Sector Development Workers improve their skills and understanding. It provides guidelines on establishing an ethical framework for practice and the...
The Queensland Council of Social Service (QCOSS) has produced the Planned Support Guide: an approach to case management for people working in a wide range of community services. If you are a front line worker, supervisor or manager this guide is for you. The guide assists in the development of a...
UPDATE : Safe Work Australia's statement regarding the Impact on Volunteers From 1 January 2012 workplace health and safety laws will be harmonised across Australia and will replace the existing work health and safety legislation in all states, territories and the Commonwealth. While many parts of...
decorative
Author: 
Louise Mullins, QCOSS

Queensland, like the rest of the country and world, has a gender imbalance which impacts the entire community.

Women’s financial disadvantage and economic insecurity have far-reaching effects that can span generations. As women continue to be the primary carers of children, it is...

decorative
Author: 
Sam Mortimer, Queensland Council of Social Service

Are you looking to build on your existing skills or finesse your knowledge in aspects of the community services sector during the new year?

Community Door's eTraining suite offers a number of free courses you can complete at your own...

decorative
Author: 
Louise Mullins, Queensland Council of Social Service

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing.

Groups in the community that are marginalised or disadvantaged, including Aboriginal and...

decorative
Author: 
Liza Moore, Quality and Safety Advisor - MS Queensland

Effective governance structures create direction, purpose and value. They offer frameworks for essential systems such as operational efficiency, IT and privacy, financial and risk management, as well as innovation. These together increase the likelihood of

...
decorative
Author: 
Michael McAfee, PolicyLink President

Michael McAfee, President of PolicyLink, in the United States of America, gave an inspiring speech to delegates of the Queensland Council of Social Service (QCOSS) conference in 2016. He held the...

decorative
Author: 
Sharon Daley, Queensland Council of Social Service

The change that has occurred in result of the successful #MeToo and #TimesUp movements has surprised many. It is hoped now that these movements will serve as a catalyst to greater gender parity around the world.

The World Economic Forum's 2017 Global Gender Gap Report...

decorative
Author: 
Louise Mullins, Queensland Council of Social Service

Many organisations have very limited resources so it is sometimes necessary to seek additional funding to ensure ongoing service delivery.

Writing a submission for funding can sometimes be overwhelming, time-consuming and at times unrewarding, if unsuccessful, for an...

decorative

December is the perfect month to do some good by helping those most in need over the festive season.

Countless families are struggling at Christmastime and the pressure on them is often more challenging than any other time of year.

By sparing your time as a volunteer you could ease...

decorative
Author: 
House Call Doctor

Research shows Indigenous health professionals account for only 0.3% of the national healthcare workforce.

This severe underrepresentation has a number of repercussions for the industry and Indigenous members of the community seeking culturally appropriate healthcare.

“The...

Author: 
Michael Pegg, Jobs Australia

Whenever an organisation employs someone to do work, they enter into the world of industrial relations and human resource management.  It’s not usually the main focus for the organisation and it can be hard to see why clause xyz of the something or other award matters.  But it in the world...

Pages

See videos from StudioQ related to this topic

Share or Print