QCOSS workshops 2015

During May to July 2015, QCOSS delivered a series of workshops that introduced participants to the Business Development Package, including the online Organisational Development Toolkit, developed as part of the Sector Readiness and Workforce Capacity Initiative. These free workshops were designed to assist community services organisations review their business models and identify opportunities to build future capability.

Workshops were delivered in Brisbane, Toowoomba, Ipswich, Cairns, Townsville, Mackay, Maroochydore, Maryborough, Mount Isa, Beenleigh and Rockhampton. Participants were introduced to additional resources and activities designed to share knowledge between attendees and showcase processes that can be used in their organisations to foster organisational development.

Webinar

On 11 August 2015 an online version of the organisational health checkup workshops was presented via webinar. 

Watch a recording of the organisational health checkup webinar (requires Flash).

Workshop content

The workshop focused on the key questions of:

  • Is your organisation ready to meet the challenges of the future?
  • Is your business model financially viable?
  • Do you need tools and resources to develop your organisation’s capability?

Discussions centred around the key areas of capability in the toolkit:

  1. Strategic capability
  2. Governance and leadership
  3. Client and market focus
  4. Financial sustainability
  5. Workforce planning and development
  6. Innovation, quality and improvement
  7. Information, knowledge and process management
  8. Collaboration and partnering
  9. Results

Resources

PowerPoint presentation

Capability building presentation (PDF)

Capability building presentation (DOCX)

Supporting documents

What is Organisational Development?

Organisational Development Toolkit Questions

Organisational Development Toolkit questions (PDF)

Organisational Development Toolkit questions (DOCX)

Customer Engagement Handouts

How to connect handout (PDF)

How to connect handout (DOCX)

Customer Identification Tool (PDF)

Customer Identification Tool (DOCX)

Resource guides

Find out more

To find out more about the Organisational Toolkit click here.

For more information contact Shelley Birrell, Project Officer Sector Capacity on 07 3004 6921 or [email protected]

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