Blog: What does the roadmap to easing Queensland’s COVID-19 restrictions mean for community services?

Community services organisations have rapidly adapted to a new way of working in the COVID-19 environment. Now as restrictions ease in Queensland and we start shifting into a recovery phase, we look at how services can continue to be delivered under the new guidelines.

The Queensland Government has released its Roadmap to easing Queensland’s restrictions: A step-down approach to COVID-19.

For more information about the roadmap and how services are able to be delivered, read the roadmap stage 2 frequently asked questions and the roadmap stage 2 frequently asked questions for business and activities.

Returning to the office

If you have been working from home, you can go back to work at your office or business premises. Talk to your employer about what their return to work plan is.

Continue to maintain social distancing and practise good hygiene

It remains critical that we continue to follow the advice of health professionals in maintaining social distancing and practising good hygiene including:

  • Stay home if you’re sick. If you have COVID-19 symptoms, get tested.
  • Clean your hands regularly with soap and water or alcohol-based hand rubs.
  • Cover your nose and mouth with a tissue or bent elbow when coughing or sneezing.
  • Avoid touching your face, nose and mouth. And avoid shaking hands.
  • Keep 1.5 metres away from others as much as you can — think two big steps (with the exception of normal parent/child interactions).

Community Services Industry Alliance has developed some resources on infection prevention and management.

Workplace health and safety (WHS) plan

The Workplace Health and Safety Queensland website includes a range of information to assist in developing a workplace health and safety plan to demonstrate how your organisation is COVID Safe.

  • All businesses that are open or reopening must have a WHS plan in place.
  • You do not need to submit your plan to any authority for approval.
  • You can use the voluntary COVID Safe checklist as part of your outline.
  • Download the COVID Safe checklist (PDF)

We recommend you follow advice from Workplace Health and Safety Queensland when developing your WHS plan. You should also consider Queensland Health directives when putting together your plan and consult with your staff.

Measures to keep workers safe and stop the spread of COVID-19

  • Implement and promote high order controls to complement hygiene practices (such as, social distancing, create separate walkways through worksites, limit numbers of people in lunch rooms or install barriers and screens).
  • Implement good hygiene practices including hand hygiene and workplace cleaning – employers must provide sufficient cleaning and disinfection supplies and equipment, or engage a suitable cleaning service.
  • Use personal protective equipment (PPE) where necessary and in accordance with the relevant State and National guidelines.
  • Consider industry specific advice for higher risk workplaces or industries where the health of workers or people who are at the workplace are at higher risk (such as residential aged care, healthcare and correctional facilities).
  • Manage psycho-social risks for workers.
  • Communicate, train and supervise workers on workplace measures to address COVID-19.

Business continuity safe plan

Community Services Industry Alliance (CSIA) has developed a business continuity safe plan template. The template is a tool for community organisations to prepare for business continuity planning as we navigate the road out within COVID-19 restrictions. It should be used with the COVID-19 Safe checklist.

More information

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