Updates

Red Cross Restoring Family Links after Tonga natural disaster

The Hunga Tonga volcanic eruption has disrupted internet and phone services. For people with family in Tonga who have not yet been able to reach their families. Red Cross is able to help you re-establish contact with your loved ones through its Restoring Family Links (RFL) Service.

Red Cross can collect your details and transmit information to Tonga, for them to contact your family members in Tonga.

You can contact the Restoring Family Links (RFL) service via email or phone 1800 875 199 – free call from landlines in Australia, Monday to Friday from 9:00am to 5:00pm AEST.

For concerns relating to Australian citizens overseas, call the Department of Foreign Affairs and Trade’s 24-hour Consular Emergency Centre on 1300 555 135 (for enquirers in Australia) or +612 6261 3305 (for enquirers overseas).