On-demand: Introduction to the Human Services Quality Framework

This QCOSS webinar gives a brief overview of the Human Services Quality Framework (HSQF) and what service providers should know about complying with the HSQF.

Guest speakers include Michelle Fatur from the Queensland Government’s HSQF team, and Clarisa Rahmat from The Quality Nerd.

Suitable for those who are new to the HSQF or have recently come into scope of the HSQF, it gives an overview of:

  • What the HSQF is, where it came from, and how it’s used
  • The difference between a self-assessment, and third-party audit and certification process
  • Engaging an auditor
  • What resources are available to support HSQF compliance.

Watch on-demand here.