Information in your language about energy bills and how to save

In the face of the increasing cost of living (including rising energy prices), the Australian Energy Regulator (AER) has recently developed a range of shareable content to help consumers learn more about:

  • how to save money on energy bills,
  • how to get help if they’re having trouble paying their energy bills or have a problem with their energy company, and
  • what happens when an energy company goes out of business (a Retailer of Last Resort event).

This information is now available in 8 languages (English, Arabic, Burmese, Traditional Chinese, Simplified Chinese, Nepali, Tagalog and Vietnamese) and includes fact sheets for consumers that includes frequently asked questions and answers about Retailer of Last Resort events.

The new suite of translated shareable content can be found on the AER website here.