Delivery of housing and homelessness services during lockdown

Housing assistance is an essential service for government, including community housing and specialist homelessness services. It is expected these services continue to operate during the lockdowns in South East Queensland.

Housing Service Centres across the state will remain open and continue to provide housing services to the community. Customers are encouraged to contact their local Housing Service Centre by telephone before visiting and adhere to Queensland Health advice.

Housing help is available for people who need it. Anyone experiencing, or at risk of, homelessness can call the 24/7 hotline on 1800 474 753, or your local Housing Service Centre, where trained staff are available to assist.

No persons outside of the lockdown areas should be brought into an impacted local government area for emergency accommodation. Please continue to stay in touch with your local Contract Officer during this time. We will continue to provide updates on our response to COVID-19.

Specialist homelessness services

For emergency accommodation for people experiencing or at risk of homelessness, please contact your local Housing Service Centre.

Community Housing Providers

For any works scheduled during the lockdown period, please liaise with your usual QBuild contact.