Updates

Changes to HSQF audit costs coming

Human Services Quality Framework (HSQF) certification is completed by independent certification bodies which set their fees and charges based on commercial rates. Organisations delivering human services in-scope of HSQF certification pay their contracted certification bodies directly for completing certification, which includes the costs of audits.

For some large organisations and Individualised Placement and Support (IPS) providers changes are occurring to one-off financial contributions (grants) for HSQF audit costs from 1 July 2022. For these organisations, one-off grants will cease for audits completed past that date. Providers of IPS services should consider the cost of HSQF certification in their quotes for service delivery.

Organisations are required to meet all costs of achieving and maintaining certification, including audit costs. Find out more by accessing this fact sheet (PDF).