The Queensland social service sector incorporates a range of service delivery, community development, social justice, and advocacy organisations operating across a range of areas, including but not limited to: health, housing, employment, disability, aged care, services for children and young people, Indigenous affairs and multicultural affairs. Inclusion in the sector is less about the specific service being provided and more about commitment to a shared vision and a set of values. Organisations which are not-for-profit, community based and have a shared vision and central values are considered to be part of the social service sector.

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing. Groups in the community that are marginalised or disadvantaged, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CaLD) families and people with a disability, are supported by government and non-government providers of community services.

This section contains details on the social service sector in Queensland, including reform processes, networks, research and reports.

A new resource produced by 1800RESPECT provides information for people concerned about or experiencing financial abuse. The resource explains what financial abuse can look like, the contrast between financial abuse and a healthy relationship, the nature of financial abuse in a domestic and family...
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Queensland Government media release Queenslanders and families in need of extra help over the festive season will be able to access Emergency Relief support such as food vouchers and third-party payments, thanks to ongoing Palaszczuk Government funding. Eighty-three Emergency Relief services will...
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A review of Queensland’s tenancy laws is underway to ensure the rental needs of Queenslanders are met now and into the future. With more Queenslanders renting, and renting for longer, it is important that tenancy laws support individuals and families to find a safe and stable home in rental...
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The Queensland Human Rights Act will come into effect on 1 January 2020. Community Legal Centres Queensland are currently exploring ways to help community organisations become Human Rights Act Ready. They have developed a short survey to better understand what you and your organisation need. To...
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Queensland Government media release Disaster preparation is set to become more inclusive in Queensland, thanks to the launch of new risk reduction resources to help people with disability be prepared for when disasters strike. Minister for Communities and Minister for Disability Services and...
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During the Christmas period many community service organisations close their doors. If you or your clients need support during the holiday season here are a list of helpful contacts: 1800RESPECT Phone: 1800 737 732 Queensland Government - 13Family hotline Phone: 13 32 64 Family Drug Support...
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National Disability Services (NDS) invites you to participate in its Queensland NDS State Conference - Futures in Disability in 2020. With a rich diversity of speakers, delegates and exhibitors, the program will encourage visionary thinking across the disability sector. The conference will be held...
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Queensland Government media release People experiencing hardship in the Somerset region because of the recent bush fires can now access Personal Hardship Assistance grants of $180 per person, to a maximum of $900 per family. The additional disaster assistance is being provided through the jointly...
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Queensland Government media release Applications are now open for young people, local councils, not-for-profits and Parents and Citizens Associations across Queensland to share in $50,000 worth of grants to celebrate Queensland Youth Week 2020. There are also a range of prizes on offer for young...
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Queensland Government media release Financial assistance and support services are now available to residents of targeted areas within the Scenic Rim Regional Council area who have been directly affected by bushfires over recent days. Communities Minister Coralee O’Rourke said parts of the Scenic...

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Author: 
Kylie Hogan, National Disability Services

The Community Services Industry is facing a myriad of reforms and challenges now and into the future. 

Challenges such as an ageing population, workforce shortages, sector-wide reforms, technological advances and economic uncertainty are making it more important than ever for...

Outcomes Working Group February 2015
Author: 
Richard Fahy, Lutheran Community Care

Lutheran Community Care’s vision is aligned to making quality of life better for the clients we serve. In the light of this it is important to us that we can also quantify what has changed for the client since they have been using our services. Through adopting an outcome-based framework we seek...

Nandjimadji art group
Author: 
Shelley Dunlop, QCOSS

You can now access a series of resources that showcase best practice HACC Aboriginal and Torres Strait Islander service delivery models. 

The three booklets tell the stories of innovative and positive service delivery practices that meet the cultural needs of their...

The road ahead
Author: 
Valmae Rose, Queensland Council of Social Service

In the social service sector we are currently seeing a lot of interest and focus on outcomes. Given the desire to determine ‘value for money’ and other objectives of public investment in social services, there is renewed interest in the outcomes we are achieving, at a client and program level....

Peter Kenyon
Author: 
Shelley Dunlop, QCOSS

Last week on 17 October 2014 the QCOSS State Conference - Building strength was held at the Convention and Exhibition Centre in Brisbane.

The program aimed to build on the strengths already existing within Queensland’s strong and resilient community service sector, as well...

The balance between people and money
Author: 
Alyce Maschio, Foresters Community Finance

For social enterprises and non-profit organisations, access to capital means they can build financial independence, own assets, leverage greater community benefits, and develop capacity to build a sustainable long-term future.

As the funding landscape changes and major sector...

Happy children lying in a circle
Author: 
Lucas Moore, Queensland Coordinator, CREATE Foundation

This month marks Child Protection Week (7-13 September) around Australia with the theme Protecting Children is Everybody’s Business.  For the broader community, the initiative focuses on raising awareness about child protection issues including child abuse prevention...

The Queensland Plan logo
Author: 
Tiffany Tento, Queensland Council of Social Service

The Queensland Government’s ambitious and visionary Queensland Plan has set out a positive framework for the next 30 years, but its success will depend on whether it can inspire real action.

The Queensland Plan is not...

Pro Bono Australia logo
Author: 
Tiffany Tento, Queensland Council of Social Service

Pro Bono Australia founder, Karen Mahlab has delivered her top 10 trends for the social sector in 2014.

Karen's predictions include:

  • The future of reform
  • ...
Light bulbs
Author: 
Megan Smith, Homelessness Planning and Coordination Officer for Central Queensland, Queensland Council of Social Service

In light of recent severe weather events, discussions on the impact on people experiencing poverty and disadvantage and the wider sector that supports them is emerging. As a non-scientist Social Worker I will leave the debate surrounding climate change and have written this Blog on the...

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