The Queensland social service sector incorporates a range of service delivery, community development, social justice, and advocacy organisations operating across a range of areas, including but not limited to: health, housing, employment, disability, aged care, services for children and young people, Indigenous affairs and multicultural affairs. Inclusion in the sector is less about the specific service being provided and more about commitment to a shared vision and a set of values. Organisations which are not-for-profit, community based and have a shared vision and central values are considered to be part of the social service sector.

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing. Groups in the community that are marginalised or disadvantaged, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CaLD) families and people with a disability, are supported by government and non-government providers of community services.

This section contains details on the social service sector in Queensland, including reform processes, networks, research and reports.

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The National Disability Strategy 2010-2020 is about creating a more inclusive society that enables Australians with disability to fulfil their potential as equal citizens. When the strategy ends in 2020, governments across Australia will be working together to develop a new approach for the future...
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Queensland Government media release Queenslanders who support and promote a united, harmonious and inclusive Queensland community are being encouraged to nominate for the 2019 Multicultural Queensland Awards. Minister for Multicultural Affairs Stirling Hinchliffe said the nomination period for the...
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The Department of Social Services (DSS) and the National Disability Insurance Agency (NDIA) have commissioned the NDIS Thin Markets Project to develop strategies to address supply gaps in ‘thin markets’ in the NDIS. The project will examine options for different cases. Noting that there is not...
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In 2018, a survey of organisations new to the Human Services Quality Framework (HSQF) was undertaken to obtain feedback on the effectiveness and implementation of the HSQF and to inform future improvements. The survey was conducted by Queensland Council of Social Service (QCOSS), which partners...
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A new NDIS grant round has been released to establish a national network of specialist providers who will assist the NDIA to support the development of robust support coordination services for NDIS participants with exceptionally complex support needs. The Exceptionally Complex Support Needs (ECSN...
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What will it take to create communities where everyone contributes, matters and belongs? This is the question being asked of participants from the community at the Changing Lives, Changing Communities event in Gladstone on 2-3 May. QCOSS has been holding regional events across the state, focussing...
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Queensland Government media release The number of calls to the Palaszczuk Government-funded Elder Abuse Helpline increased by more than 17 percent during the 2017-18 financial year, with more than 1900 Queenslanders reporting elder abuse over those 12 months. The figures make up part of the Elder...
Queensland Government media release Access to initial funding for flood-affected north Queensland small businesses has been increased, with half of the $50,000 Special Disaster Assistance Recovery Grants available upfront through the jointly funded Commonwealth-Queensland Disaster Recovery Funding...
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Queensland Government media release Neighbourhood centres across Queensland are encouraged to apply for a share of $800,000 under the latest round of the Palaszczuk Government’s Thriving Queensland Communities Grants program. The Thriving Queensland Communities grants are open to government-funded...
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Queensland Government media release Non-government organisations, community groups and local governments can now apply for a share of $6 million to help with the long-term recovery of bushfire-affected communities across Central Queensland. Funding is available under the jointly funded Commonwealth...

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Outcomes Working Group February 2015
Author: 
Richard Fahy, Lutheran Community Care

Lutheran Community Care’s vision is aligned to making quality of life better for the clients we serve. In the light of this it is important to us that we can also quantify what has changed for the client since they have been using our services. Through adopting an outcome-based framework we seek...

Nandjimadji art group
Author: 
Shelley Dunlop, QCOSS

You can now access a series of resources that showcase best practice HACC Aboriginal and Torres Strait Islander service delivery models. 

The three booklets tell the stories of innovative and positive service delivery practices that meet the cultural needs of their...

The road ahead
Author: 
Valmae Rose, Queensland Council of Social Service

In the social service sector we are currently seeing a lot of interest and focus on outcomes. Given the desire to determine ‘value for money’ and other objectives of public investment in social services, there is renewed interest in the outcomes we are achieving, at a client and program level....

Peter Kenyon
Author: 
Shelley Dunlop, QCOSS

Last week on 17 October 2014 the QCOSS State Conference - Building strength was held at the Convention and Exhibition Centre in Brisbane.

The program aimed to build on the strengths already existing within Queensland’s strong and resilient community service sector, as well...

Books
Author: 
Candice Bool, Open Minds

Open Minds recently participated in a research project called The Blue Portraits Project.  This project  proved to be a fantastic opportunity for the organisation to not only  increase its understanding of...

The balance between people and money
Author: 
Alyce Maschio, Foresters Community Finance

For social enterprises and non-profit organisations, access to capital means they can build financial independence, own assets, leverage greater community benefits, and develop capacity to build a sustainable long-term future.

As the funding landscape changes and major sector...

Happy children lying in a circle
Author: 
Lucas Moore, Queensland Coordinator, CREATE Foundation

This month marks Child Protection Week (7-13 September) around Australia with the theme Protecting Children is Everybody’s Business.  For the broader community, the initiative focuses on raising awareness about child protection issues including child abuse prevention...

The Queensland Plan logo
Author: 
Tiffany Tento, Queensland Council of Social Service

The Queensland Government’s ambitious and visionary Queensland Plan has set out a positive framework for the next 30 years, but its success will depend on whether it can inspire real action.

The Queensland Plan is not...

Pro Bono Australia logo
Author: 
Tiffany Tento, Queensland Council of Social Service

Pro Bono Australia founder, Karen Mahlab has delivered her top 10 trends for the social sector in 2014.

Karen's predictions include:

  • The future of reform
  • ...
Light bulbs
Author: 
Megan Smith, Homelessness Planning and Coordination Officer for Central Queensland, Queensland Council of Social Service

In light of recent severe weather events, discussions on the impact on people experiencing poverty and disadvantage and the wider sector that supports them is emerging. As a non-scientist Social Worker I will leave the debate surrounding climate change and have written this Blog on the...

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