The Queensland social service sector incorporates a range of service delivery, community development, social justice, and advocacy organisations operating across a range of areas, including but not limited to: health, housing, employment, disability, aged care, services for children and young people, Indigenous affairs and multicultural affairs. Inclusion in the sector is less about the specific service being provided and more about commitment to a shared vision and a set of values. Organisations which are not-for-profit, community based and have a shared vision and central values are considered to be part of the social service sector.

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing. Groups in the community that are marginalised or disadvantaged, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CaLD) families and people with a disability, are supported by government and non-government providers of community services.

This section contains details on the social service sector in Queensland, including reform processes, networks, research and reports.

Queensland Government media release The search is on for innovative ideas to help make Queensland’s thriving communities more age-friendly. Applications are now open for the third round of the Palaszczuk Government’s Advancing Queensland: Age-friendly community grants program, providing grant...
Volunteers standing in a circle looking down into the camera.
Would you like funding to support your National Volunteer Week event? The inaugural National Volunteer Week Small Grants Initiative provides an opportunity for Queensland volunteer-involving organisations to participate in National Volunteer Week 2019 (20-26 May). The initiative is managed by...
Queensland Government media release Potential power bill savings are still on the table for savvy shoppers in the south-east corner. Energy Minister Dr Anthony Lynham said a report from the independent Queensland Competition Authority (QCA) showed SEQ power prices stable for the first quarter of...
Each May Queensland marks Domestic and Family Prevention month to raise community awareness of domestic and family violence and to send a clear message that such violence will not be tolerated. This May the Queensland Government is encouraging people in Queensland to take up the Not Now, Not Ever...
The Queensland Family and Child Commission (QFCC) is sponsoring the Young, Black and Proud scholarships for another round. Applications are now open for up to $30,000 worth of support with school, university, arts or sporting dreams for Young Aboriginal and Torres Strait Islander Queenslanders...
Women are the focus of up to 500 governance scholarships of $1000 towards the Diploma of Business (Governance). The scholarships are being offered by the Institute of Community Directors Australia (ICDA) and Women's Leadership Institute Australia (WLIA) to address the gender imbalance in leadership...
Designing and implementing a Monitoring and Evaluation System for a program or an organisation is becoming an increasingly important task required to support the assessment of agreed results and to aid organisational learning for program improvement. This workshop draws on the text book ‘...
woman on laptop
A federal election is just weeks away. When we get to the other side, what will the results mean for the social sector? Whatever the result, your organisation needs to dissect the outcome. And, if there is a new Labor government in place, it will need to do a deep dive. Presented by former...
parent swinging happy child high in air
Queensland Government media release Foster and kinship carers from across the state are being recognised for their incredible commitment to some of the state’s most vulnerable children as Foster and Kinship Carer Week (21-28 April) kicks off in Queensland. Minister for Child Safety Di Farmer said...
The Queensland Family and Child Commission (QFCC) is encouraging young people to apply to join the QFCC Youth Advisory Council and share their thoughts about the real skills they need as they transition to young adults. The QFCC's Youth Advisory Council champions the voices of young Queenslanders,...


Shelley Dunlop, Queensland Council of Social Service

You may have seen the Network Spaces tab at the top of the Community Door site. You may even think Network Spaces is actually Community Door, a common assumption since the whole of Community Door used to be that green colour.

So what is Network Spaces and why would you want to use it?...

The Social Benefit Bond Program, Queensland Treasury

The competitive tender process for the Queensland government's new Social Benefit Bonds program has recently been launched, and the Invitation for Expressions of Interest (EOI) documents are available via...

Jim Haywood, Centacare Brisbane

At a time of significant disruption in the community services sector, many organisations are rightly focused on defining their inventory and consolidating their market position. The idea of collaboration or partnership in an increasingly competitive market seems nonsensical to many agencies....

Ring of paper children including some in wheelchairs
Kristian Schader, Calxa

With the impending roll-out of the National Disability Insurance Scheme (NDIS) looming large in Queensland, some Not-For-Profit service providers in the Townsville region are expressing a feeling of isolation and of being somewhat disconnected.

Responding to this need, Calxa...

 Charles Clowes
Charles Clowes, Australian Organisation For Quality

Within the organisational development toolkit the capability area of quality systems, innovation and improvement refers to staff and client contribution, innovation, quality culture and management, reporting, adaptability and improvement, legislation and risk management.


Dr Ruth Knight, Zark Consultancy

Like many other community organisations, you are probably being increasingly asked to demonstrate the outcomes of your programs and services. Outcomes measurement allows you to identify which of your programs and services are successful, and helps you to test assumptions and communicate...

Darren Smith, Breaking New Ground

A new chapter in the story of the not-for-profit sector is being drafted. How do small to medium organisations ensure they're written into the script?

The not-for-profit sector has already experienced significant change and uncertainty over the last few years:

  • funding
  • ...
Bartley Hassall
Bartley Hassall, 3rd View Consulting

We all notice great Customer Service. We love it when individuals go out of their way to deliver a positive experience, no matter what it takes. When we talk about Customer Focus, we are talking about the organisation more holistically. Do our...

Deception Bay Community Youth Programs
Brooke Reynolds, DBCYP

Deception Bay Community Youth Programs (DBCYP) is a community organisation that provides whole of life support for young people in Deception Bay. 

DBCYP have developed the iCreate program as a means to effectively engage young people...

Kylie Hogan, National Disability Services

The Community Services Industry is facing a myriad of reforms and challenges now and into the future. 

Challenges such as an ageing population, workforce shortages, sector-wide reforms, technological advances and economic uncertainty are making it more important than ever for...


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