The Queensland social service sector incorporates a range of service delivery, community development, social justice, and advocacy organisations operating across a range of areas, including but not limited to: health, housing, employment, disability, aged care, services for children and young people, Indigenous affairs and multicultural affairs. Inclusion in the sector is less about the specific service being provided and more about commitment to a shared vision and a set of values. Organisations which are not-for-profit, community based and have a shared vision and central values are considered to be part of the social service sector.

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing. Groups in the community that are marginalised or disadvantaged, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CaLD) families and people with a disability, are supported by government and non-government providers of community services.

This section contains details on the social service sector in Queensland, including reform processes, networks, research and reports.

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Share NDIS experiences and hear updates with National Disability Services (NDS). The NDS Queensland State Committee invites service providers of Brisbane North, Gold Coast, Sunshine Coast, Brisbane South and Cairns regions to discuss your NDIS experiences and top-of-mind questions; and hear the...
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Ethnic Communities Council of Queensland (ECCQ) is hosting a free workshop in West End for board members of community organisations - learn how to develop an effective strategic plan for your organisation, how to implement it and evaluate progress. When: 16 February 2019, 10:00am-2:30pm Where: ECCQ...
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Tell us what you think about Community Door to be in with a chance to win a Coles Myer gift card. We welcome your honest feedback on our suite of websites which includes Community Door , Network Spaces , Community Door eTraining and StudioQ . We would also like to hear your thoughts on Community...
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This one-day seminar, which was developed with Curtin University, is designed to introduce financial and managerial staff, operating in a not-for-profit association or company, to the basic concepts of finance within the new environment of the NDIS. It will include elements relating to the...
A further 17 state schools will re-open in Townsville today as the flood recovery continues, bringing to 40 the number re-opened since the flooding began. In other developments: $4.02 million in hardship payments had been made to 23,631 people Fodder and fuel drops have been made, guided by local...
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The Australian Mental Health Leaders Fellowship is the first program of its kind in Australia, designed to meet the needs of emerging leaders with a passion and commitment to mental health. The application round for 2019 is now open. The prestigious Fellowship was developed and led by the National...
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Queensland Government media release People who are experiencing personal hardship due to flooding can download and use the Self-recovery app, go to www.communityrecovery.qld.gov.au or contact the Community Recovery Hotline on 1800 173 349. The State Economic Recovery Group has been activated in the...
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Queensland Government media release Premier Annastacia Palaszczuk has rallied Queenslanders to dig deep and donate to help assist those communities affected by the North Queensland floods. The Premier said her government on behalf of Queenslanders was chipping in $200,000 to kick-start the...
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Queensland Government media release People who are experiencing personal hardship due to flooding can download and use the Self-recovery app, go to www.communityrecovery.qld.gov.au or contact the Community Recovery Hotline on 1800 173 349. A community recovery hub has been opened in Townsville...
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Queensland Government media release A range of DRFA assistance is now available in 16 local council areas in northern Queensland: Burdekin, Cairns, Charters Towers, Cloncurry, Cook, Croydon, Douglas, Etheridge, Hinchinbrook, Hope Vale, McKinlay, Palm Island, Richmond, Townsville, Whitsunday and...

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The Social Benefit Bond Program, Queensland Treasury

The competitive tender process for the Queensland government's new Social Benefit Bonds program has recently been launched, and the Invitation for Expressions of Interest (EOI) documents are available via...

Author: 
Jim Haywood, Centacare Brisbane

At a time of significant disruption in the community services sector, many organisations are rightly focused on defining their inventory and consolidating their market position. The idea of collaboration or partnership in an increasingly competitive market seems nonsensical to many agencies....

Ring of paper children including some in wheelchairs
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Kristian Schader, Calxa

With the impending roll-out of the National Disability Insurance Scheme (NDIS) looming large in Queensland, some Not-For-Profit service providers in the Townsville region are expressing a feeling of isolation and of being somewhat disconnected.

Responding to this need, Calxa...

 Charles Clowes
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Charles Clowes, Australian Organisation For Quality

Within the organisational development toolkit the capability area of quality systems, innovation and improvement refers to staff and client contribution, innovation, quality culture and management, reporting, adaptability and improvement, legislation and risk management.

The...

Author: 
Dr Ruth Knight, Zark Consultancy

Like many other community organisations, you are probably being increasingly asked to demonstrate the outcomes of your programs and services. Outcomes measurement allows you to identify which of your programs and services are successful, and helps you to test assumptions and communicate...

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Author: 
Darren Smith, Breaking New Ground

A new chapter in the story of the not-for-profit sector is being drafted. How do small to medium organisations ensure they're written into the script?

The not-for-profit sector has already experienced significant change and uncertainty over the last few years:

  • funding
  • ...
Bartley Hassall
Author: 
Bartley Hassall, 3rd View Consulting

We all notice great Customer Service. We love it when individuals go out of their way to deliver a positive experience, no matter what it takes. When we talk about Customer Focus, we are talking about the organisation more holistically. Do our...

Deception Bay Community Youth Programs
Author: 
Brooke Reynolds, DBCYP

Deception Bay Community Youth Programs (DBCYP) is a community organisation that provides whole of life support for young people in Deception Bay. 

DBCYP have developed the iCreate program as a means to effectively engage young people...

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Kylie Hogan, National Disability Services

The Community Services Industry is facing a myriad of reforms and challenges now and into the future. 

Challenges such as an ageing population, workforce shortages, sector-wide reforms, technological advances and economic uncertainty are making it more important than ever for...

Outcomes Working Group February 2015
Author: 
Richard Fahy, Lutheran Community Care

Lutheran Community Care’s vision is aligned to making quality of life better for the clients we serve. In the light of this it is important to us that we can also quantify what has changed for the client since they have been using our services. Through adopting an outcome-based framework we seek...

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