The Queensland social service sector incorporates a range of service delivery, community development, social justice, and advocacy organisations operating across a range of areas, including but not limited to: health, housing, employment, disability, aged care, services for children and young people, Indigenous affairs and multicultural affairs. Inclusion in the sector is less about the specific service being provided and more about commitment to a shared vision and a set of values. Organisations which are not-for-profit, community based and have a shared vision and central values are considered to be part of the social service sector.

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing. Groups in the community that are marginalised or disadvantaged, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CaLD) families and people with a disability, are supported by government and non-government providers of community services.

This section contains details on the social service sector in Queensland, including reform processes, networks, research and reports.

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Conversations are happening across the state to develop an Aboriginal and Torres Strait Islander Housing Action Plan. The Department of Housing and Public Works need your views and ideas to help shape this plan and provide better housing outcomes for Aboriginal and Torres Strait Islander peoples...
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The Age and Work Symposium will explore the opportunities and implications of longevity for employers and employees. If you employ older staff, are challenged by some of the issues you see, are in a position of influence or are just curious, this is a conversation you should be a part of. Event...
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Queensland Government media release The Palaszczuk Government is ensuring vulnerable Queenslanders not eligible for the National Disability Insurance Scheme (NDIS) are still able to live independently and remain connected and involved in their communities, with funding now available for...
The Celebrating Reconciliation Small Grants Program encourages all Queenslanders to participate in National Reconciliation Week and commemorate two significant milestones in our national history—the successful 1967 Referendum and the 1992 High Court Mabo decision. National Reconciliation Week (27...
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Queensland Government media release The Palaszczuk Government is set to boost it's investment in reducing social isolation, providing one-off funding of $100,000 for an initiative in a south-east Queensland community centre. Acting Minister for Communities Shannon Fentiman last week (7 November)...
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The Queensland Women's Week 2019 grants program closing date has been extended to 18 November 2018. In 2019 Queensland Women's Week celebrations will be held from 2 to 10 March. Community organisations, councils and P&Cs are encouraged to apply for grants for a share of $150,000 to deliver...
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Community Services Industry Alliance (CSIA) has partnered with the Office for Women, Department of Communities, Child Safety and Disability Services to research the current state of gender parity of boards in the community services industry. CSIA is hosting three breakfast events at Mount Isa,...
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Fiftysix Creations and the Australian Government are putting on a free workshop to support older Queenslander's to get connected and participate in the online world, with the objective of increasing digital inclusion amongst the ageing and helping to reduce social isolation. The workshop aims to...
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Peak body PeakCare is holding the event The Speak Out: Improving Outcomes through Advocacy Symposium which will feature a thought-provoking program. The event will include speeches and key note addresses by: Bob Atkinson AO APM , former Queensland Police Commissioner, former Commissioner on the...
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The Queensland Mental Health Commission has announced the Better Futures Grants, which opened on the 1 November. Grants of up to $200,000 will be available for innovative initiatives that improve the mental health and wellbeing and social inclusion of people with a lived experience of mental...

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Author: 
Shelley Dunlop, Queensland Council of Social Service

You may have seen the Network Spaces tab at the top of the Community Door site. You may even think Network Spaces is actually Community Door, a common assumption since the whole of Community Door used to be that green colour.

So what is Network Spaces and why would you want to use it?...

Author: 
The Social Benefit Bond Program, Queensland Treasury

The competitive tender process for the Queensland government's new Social Benefit Bonds program has recently been launched, and the Invitation for Expressions of Interest (EOI) documents are available via...

Author: 
Jim Haywood, Centacare Brisbane

At a time of significant disruption in the community services sector, many organisations are rightly focused on defining their inventory and consolidating their market position. The idea of collaboration or partnership in an increasingly competitive market seems nonsensical to many agencies....

Ring of paper children including some in wheelchairs
Author: 
Kristian Schader, Calxa

With the impending roll-out of the National Disability Insurance Scheme (NDIS) looming large in Queensland, some Not-For-Profit service providers in the Townsville region are expressing a feeling of isolation and of being somewhat disconnected.

Responding to this need, Calxa...

 Charles Clowes
Author: 
Charles Clowes, Australian Organisation For Quality

Within the organisational development toolkit the capability area of quality systems, innovation and improvement refers to staff and client contribution, innovation, quality culture and management, reporting, adaptability and improvement, legislation and risk management.

The...

Author: 
Dr Ruth Knight, Zark Consultancy

Like many other community organisations, you are probably being increasingly asked to demonstrate the outcomes of your programs and services. Outcomes measurement allows you to identify which of your programs and services are successful, and helps you to test assumptions and communicate...

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Author: 
Darren Smith, Breaking New Ground

A new chapter in the story of the not-for-profit sector is being drafted. How do small to medium organisations ensure they're written into the script?

The not-for-profit sector has already experienced significant change and uncertainty over the last few years:

  • funding
  • ...
Bartley Hassall
Author: 
Bartley Hassall, 3rd View Consulting

We all notice great Customer Service. We love it when individuals go out of their way to deliver a positive experience, no matter what it takes. When we talk about Customer Focus, we are talking about the organisation more holistically. Do our...

Deception Bay Community Youth Programs
Author: 
Brooke Reynolds, DBCYP

Deception Bay Community Youth Programs (DBCYP) is a community organisation that provides whole of life support for young people in Deception Bay. 

DBCYP have developed the iCreate program as a means to effectively engage young people...

Author: 
Kylie Hogan, National Disability Services

The Community Services Industry is facing a myriad of reforms and challenges now and into the future. 

Challenges such as an ageing population, workforce shortages, sector-wide reforms, technological advances and economic uncertainty are making it more important than ever for...

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