The Queensland social service sector incorporates a range of service delivery, community development, social justice, and advocacy organisations operating across a range of areas, including but not limited to: health, housing, employment, disability, aged care, services for children and young people, Indigenous affairs and multicultural affairs. Inclusion in the sector is less about the specific service being provided and more about commitment to a shared vision and a set of values. Organisations which are not-for-profit, community based and have a shared vision and central values are considered to be part of the social service sector.

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing. Groups in the community that are marginalised or disadvantaged, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CaLD) families and people with a disability, are supported by government and non-government providers of community services.

This section contains details on the social service sector in Queensland, including reform processes, networks, research and reports.

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The Family Matters Week of Action is an annual awareness raising event, to harness public engagement and political commitment to key advocacy asks. This year's event is being held from 20 - 26 May. Community empowerment and human rights lie at the heart of the Family Matters campaign. The theme for...
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The Queensland Aboriginal and Torres Strait Islander Child Protection Peak (QATSICPP) is inviting community service organisations to register for their upcoming 2019 Members' Conference, and 10 Year Anniversary Dinner. This year's Members' Conference will highlight the significant skill and...
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Queensland Government media release The Palaszczuk Government has stepped in to ensure the Taxi Subsidy Scheme for National Disability Insurance Scheme (NDIS) participants continues over the coming year. Deputy Premier and Treasurer, Jackie Trad, said a further $6 million would be committed in 2019...
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A Worker Orientation Module called ‘Quality, Safety and You’ will assist all NDIS workers to better support people with disability. This module is an interactive online course that explains the obligations of workers under the NDIS Code of Conduct – from the perspective of NDIS participants. It was...
A hand holds out a sticker saying "I voted"
The Australian Electoral Commission (AEC) provides assistance for people living with disability to ensure they are not disadvantaged from participating in the electoral system. The AEC can assist you to enrol, vote and help you find more information before polling day this Saturday. Easy Read...
Three ladies of diverse cultural backgrounds smile
The National Disability Insurance Agency (NDIA) has released new resources to enhance the experience of participants and their carers from Culturally and Linguistically Diverse (CALD) backgrounds. The new resources aim to bring awareness to the NDIA’s current process of engaging interpreters, and...
Elderly lady wearing glasses
Council on the Ageing (COTA) Queensland has worked with older people for more than 60 years to influence decision making and create positive social change, promoting older people’s rights and advocate to Government on issues that affect us all as we age. They are working to create an age-friendly...
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The sixth national Child Aware conference (CA2019) will be held in Brisbane, 16-17 May 2019. The conference will advance the National Framework for Protecting Australia’s Children 2009–2020 (National Framework), the National Plan to Reduce Violence against Women and their Children 2010–2022, and...
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Queensland Government media release Queensland’s child safety sector is keeping up with demand, even as the number of enquires and the demand for services increases. Child Safety Minister Di Farmer said the latest yearly data indicated the family support service sector was providing more families...
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With the Government’s announcement of the revised ILC investment strategy, National Disability Services , in partnership with Community Services Industry Alliance, will be holding a second round of Inclusion Ready workshops across Queensland. These workshops will help you to understand the changes...

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Author: 
Sammy Bruderer, NAPCAN Queensland Manager

As the peak national body for the prevention of child abuse and neglect, promoting Child Safe Organisations is a key part of our work at NAPCAN. 

We are thrilled to be able to run a series of FREE Child Safe Organisation workshops throughout Queensland, thanks to the State Government’s...

Author: 
Michael Pegg, Jobs Australia

Whenever an organisation employs someone to do work, they enter into the world of industrial relations and human resource management.  It’s not usually the main focus for the organisation and it can be hard to see why clause xyz of the something or other award matters.  But it in the world...

Author: 
Angela Massey, QCOSS

On 8 December we celebrate Community Door’s 10th birthday.

Community Door was established as a gateway for community service organisations in Queensland to access key information and resources to help them in all aspects of their operations and keep them up to date with what’s happening...

Author: 
Lewis Atkinson, Haines Centre for Strategic Management

The traditional model of social and community benefits delivered by government, community groups, charities and the not- for profit sector, with some corporate philanthropy around the edges, has been slowing dying for some years now. 

Financial sustainability and/or independence is a...

Author: 
Dietmar Frick, QCOSS

Scamwatch is increasingly warning Australian small businesses and not for profits to beware of an invoice email scam.

The scam...

Author: 
Lyne Mear, HR Advisor and Employment Advocate, Owl Industries

Is your support worker or carer a contractor or an employee? If you are managing your own care or support arrangement, this is an important question, even if your focus is to be free of mainstream service providers and be able to determine your own life. 

Although the...

The Womens Centre Cairns is a proudly feminist not-for-profit organisation that provides services to women and children at risk of domestic violence and homelessness. Drawing funding from the Department of Communities, Child Safety and Disability Services and Department of Housing and Public...

Author: 
Shelley Dunlop, QCOSS

You have by now no doubt heard of the incredible success of the new game, Pokémon Go. And even if you haven't, you have probably noticed a marked increase in people roaming around parks, shopping centres and other public areas, intent on their smartphones.

The new mobile app allows users...

Author: 
Joel Ainscough, Queensland University of Technology

In the midst of a changing work environment there are some factors that employers in non-profit organisations may need to consider.

Provided here are some human resource management tips for consideration in the modern Australian workforce.

Work-life balance

The term “Work-...

Author: 
Queensland Council of Social Service

The Queensland Council of Social Service (QCOSS) recently released a new report revealing the interrelated nature of poverty and disadvantage, highlighting key areas in Queensland which need to be addressed with better targeted programs, policies and investment.

...

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