The Queensland social service sector incorporates a range of service delivery, community development, social justice, and advocacy organisations operating across a range of areas, including but not limited to: health, housing, employment, disability, aged care, services for children and young people, Indigenous affairs and multicultural affairs. Inclusion in the sector is less about the specific service being provided and more about commitment to a shared vision and a set of values. Organisations which are not-for-profit, community based and have a shared vision and central values are considered to be part of the social service sector.

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing. Groups in the community that are marginalised or disadvantaged, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CaLD) families and people with a disability, are supported by government and non-government providers of community services.

This section contains details on the social service sector in Queensland, including reform processes, networks, research and reports.

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2020 has been characterised by great challenges to our collective wellbeing. In the wake of Australia’s devastating bushfires, COVID-19 is now rattling our global community. This is a time to practice caution and self-care, and an opportunity for our communities to learn a lot about looking after...
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Red Cross Australia have assembled a helpful guide to help you speak to children and young people about the COVID-19 pandemic. Like adults, children are navigating something they have never experienced before. Finding the right way to talk to them about COVID-19 can help protect children and reduce...
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To assist charities through the Coronavirus (COVID-19) pandemic, emPower have announced that their "Let's Get Digital" Not-For-Profit (NFP) Workshop will be run as a one-day virtual online workshop. No matter where you are located in Australia or overseas, you will be able to access this pioneering...
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Australian Government media release (Senator the Hon Michaelia Cash) The Government has already put in place flexible job seeking arrangements as a result of the impact of COVID-19. All Mutual Obligation requirements have been suspended until 31 March to help ease congestion on the MyGov website...
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Queensland Government media release More than 650 community groups will share in $14.7 million worth of Queensland Government grants through the Gambling Community Benefit Fund (GCBF). Attorney-General and Minister for Justice Yvette D’Ath announced the funding for a wide variety of community...
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Queensland Government media release For the first time in more than a century, Queensland will restrict access at its border. Premier Annastacia Palaszczuk said it was essential to slow the spread of coronavirus on the advice of the Chief Health Officer Dr Young. “Extra-ordinary times call for...
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Queensland Government media release The Queensland Government will invest an additional $4 billion in measures to support Queenslanders’ health, their jobs and businesses. Premier Annastacia Palaszczuk said the measures are an unprecedented response to an unprecedented crisis. “To date, this is the...
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The Government is now providing up to $100,000 to eligible small and medium sized businesses, and not-for-profits (including charities) that employ people, with a minimum payment of $20,000. On 12 March 2020, the Government announced the Boosting Cash Flow for Employers measure. The measure...
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Community Services Industry Alliance (CSIA) is working with the Queensland Government and our Industry colleagues to provide you with resources, tools and information as the COVID-19 situation evolves. Industry has a key role to play during the coming weeks and months as we provide essential...
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Queensland Government media release An expanded grants program for young Queenslanders and community organisations designed to stop cyberbullying in its tracks has been launched. Minister for Youth Di Farmer said young Queenslanders can now apply for grants to deliver projects addressing...

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Are you looking for support in Queensland, or trying to find a service that meets your needs? Now you can search oneplace , the service directory hosted by the Queensland Family and Child Commission. oneplace is an easily accessible directory of community services to help Queensland families to get...
The Financial Counsellors' Association of Queensland is the peak professional body representing the membership of 74 Financial Counsellors throughout inner city, suburban and regional Queensland. The FCAQ is also a not for profit organisation whose members provide a fee and accessible financial...
QCOSS has held a number of webinars on various topics related to the Cost of Living. You can watch a recording of the webinars or download a copy of the presentations. Energy literacy webinar This webinar covers everything you need to know about energy bills including how to read a bill, what the...
Legal Aid have a series of captioned recordings about Legal Aid Queensland services on their YouTube channel . Videos for community, health and education workers can be found here and include their published community legal education webinars. Upcoming webinars can be found on the Information for...
The Legal Health Check is a collaboration between the Queensland Public Interest Law Clearing House (QPILCH) and the National Association of Community Legal Centres Inc. The Legal Health Check provides a number of resources and tools to help organisations identify their clients' legal needs and...
In the first reading of the 2015 Queensland Budget Speech on 14 July 2015, Treasurer Pitt announced that the Queensland Government will pilot 3 social benefit bonds aimed at sourcing funds from the private sector to finance the achievement of quantifiable social outcomes in the community. The pilot...
An inaugural benchmarking survey draws together insights from over 100 survey respondents on topics such as governance, strategy, fundraising, risk management and the use of volunteer and professional resources. The survey results highlight that many not-for-profit organisations rely heavily on...
The presentations below are from the QCOSS State Conference on 17 October 2014.
The Queensland Council of Social Service (QCOSS) has produced the Planned Support Guide: an approach to case management for people working in a wide range of community services. If you are a front line worker, supervisor or manager this guide is for you. The guide assists in the development of a...
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Author: 
Simone Hockins

The beginning of a new year can be an expensive time for families in Queensland. Having to fork out extra money during the back-to-school period, and bills arriving not long after the festive season can lead to problem debt. If you or someone you know is having spiralling debt issues, it’s...

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Author: 
Samuel Mortimer

Are you looking to build on your existing skills or finesse your knowledge in aspects of the community services sector during the new year? Late last year we refreshed and updated our most popular courses on the Community Door...

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Author: 
Sam Mortimer, QCOSS

The festive season is a time for relaxation and rest for many. Quality family time is front of mind as another year draws to a close. But the rapid approach of a new year can bring additional pressures as a whirlwind of overdue tasks, bills, or other financial obligations come together before 25...

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Author: 
Dr Eleanor Glenn, Common Cause

Australia reMADE is an independent alliance of engaged people and community leaders from all walks of life, working to name, plan and act on the Australia of our dreams. We started as a group of civil society leaders...

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Author: 
Samuel Mortimer

In Australia more than three million people, or 13 per cent of the population, are living below the poverty line of $433 a week (ACOSS). Many of the people affected are living in deep poverty - an average of $135 a...

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Author: 
Samuel Mortimer, QCOSS

Being young should allow you a certain freedom to freely explore and embrace a newfound independence as you look toward that future. Unfortunately, as rosy this outlook may be, Queensland has a number of issues affecting youth.

According to a Queensland Government youth...

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Author: 
Sam Mortimer, Queensland Council of Social Service

Are you looking to build on your existing skills or finesse your knowledge in aspects of the community services sector during the new year?

Community Door's eTraining suite offers a number of free courses you can complete at your own...

Author: 
Sam Mortimer, Queensland Council of Social Service

Are you looking for suggestions for easy and inexpensive ways to enjoy the New Year break? We’ve compiled a list of our favourite free things to do around the state, great causes to support, books to read and where to find a helping hand if you need it.

Free things to do...

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Author: 
Simone Hockins, Queensland Council of Social Service

Last year Queensland Council of Social Service (QCOSS) and Queensland Families and Communities Association (QFCA) consulted with neighbourhood and community centres across Queensland.

The report, which was the largest community consultation of its kind in Queensland, found three key...

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