The social service sector in Queensland is currently subject to a number of government reform processes.

In this section you will find information on the individual reform processes, as well as current news and resources related to social service reform in general.

Department of Social Services reforms (Australia-wide)

The Department of Social Services has implemented grant arrangements to bring together 18 grants programmes from five former Departments into seven larger broadbanded programmes aligned to the priorities of Government. The programmes have been combined and streamlined to capitalise on common client needs and service delivery outcomes. These programmes aim to provide civil society with greater flexibility to address service needs of individuals, families and communities.

In addition to the existing four Ageing and Aged Care grant programmes, the new grant programmes are:

  • The Families and Communities Programme
  • Housing and Homelessness Programme
  • Disability, Mental Health and Carers Programme

The new grant arrangements include:

  • new grant programmes that better reflect the way community services are delivered
  • longer term grant agreements where appropriate, to offer certainty in service delivery
  • a move towards a single grant agreement for each provider to reduce administrative burden
  • a new and streamlined approach to programme performance reporting which is mutually beneficial
  • simplified financial acquittal reporting to cut down on administrative costs for providers
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Queensland Government media release The Palaszczuk Government is ensuring vulnerable Queenslanders not eligible for the National Disability Insurance Scheme (NDIS) are still able to live independently and remain connected and involved in their communities, with funding now available for...
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In conjunction with the Queensland community service peaks, QCOSS will present What will a Human Rights Act for Queensland mean for your organisation? Hon Yvette D'Ath MP, Attorney-General and Minister for Justice has been invited to present the keynote address. A panel session will follow during...
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Human Rights are standards that allow people to live with dignity, freedom, equality, justice and peace. QCOSS is teaming up with the campaign for A Human Rights Act for Queensland to offer an event discussing where our Human Rights Act is, what it might contain, how it will be of benefit and how...
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Minister for Disability Services Coralee O’Rourke today announced the start of public consultation for the review of the Disability Services Act 2006. “The Disability Services Act 2006 came into effect on 1 July 2006 and is the primary legislation in Queensland governing disability rights, services...
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Want to drive large-scale social change in your region through better collaboration? How do you organise, manage and sustain collaboration? How is collaboration different from other ways of working together? What skills and qualities do I need to help bring about effective collaboration in my...
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Queensland Government media release The Palaszczuk Government is delivering on its commitment to Queensland’s Neighbourhood Centres through continued investment in these important pieces of local infrastructure. Minister for Communities Coralee O’Rourke today told the Queensland Parliament in...
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The Community Services Industry Alliance's (CSIA) Inclusion Ready project is providing the opportunity for organisations to develop the narrative they need alongside a theory of change to strengthen their Information, Linkages and Capacity Building (ILC) grant applications. Stories of Change to...
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Queensland Government media release Empowering communities to be resilient is a key focus of the Palaszczuk Government’s 2018-19 State Budget with a multi-million dollar investment to create thriving communities across Queensland, including $12.7 million for neighbourhood and community centres...
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Shaping technology priorities for community services industry – Your invitation (forum & survey) Like most industries, the community services industry is experiencing significant change. As identified in the Partnering for the future: Advancing Queensland's community services industry 2017-25...
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The Queensland Government is building a new child protection and family support system to meet the needs of children, young people and families, now and into the future. To do this, contemporary child protection laws are needed to support the child and family reforms and ensure children and young...

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Are you looking for support in Queensland, or trying to find a service that meets your needs? Now you can search oneplace , the service directory hosted by the Queensland Family and Child Commission. oneplace is an easily accessible directory of community services to help Queensland families to get...
The Financial Counsellors' Association of Queensland is the peak professional body representing the membership of 74 Financial Counsellors throughout inner city, suburban and regional Queensland. The FCAQ is also a not for profit organisation whose members provide a fee and accessible financial...
In the first reading of the 2015 Queensland Budget Speech on 14 July 2015, Treasurer Pitt announced that the Queensland Government will pilot 3 social benefit bonds aimed at sourcing funds from the private sector to finance the achievement of quantifiable social outcomes in the community. The pilot...
Community-based services, known as Family and Child Connect, were rolled out across Queensland, in 2015 as part of the Supporting Families Changing Futures reforms to Queensland’s child protection system. These services support families who are at risk of entering or re-entering the child...
Aged care is an important component of Australia’s health system. The National Health and Hospitals Reform Commission (NHHRC) considered that significant reform is needed to the aged care system, including its relationship to the rest of the health system, if it is to meet the challenges of an...
The Yarning Circle is a collection of stories about and by Aboriginal and Torres Strait Islander people with a disability. These stories were produced to provide information about the state-wide Aboriginal and Torres Strait Islander Disability Network and to start a conversation about the NDIS and...
The Social Services Performance and Reform Program of the Department of Communities, Child Safety and Disability Services is progressing priorities related to the following elements of the department's Strategic Plan 2017–2021: Community services Community inclusion, participation and resilience...
This is a very simple and easy to use toolkit that is filled with templates and guides to support your organisation to develop innovative and collaborative ways of working together. From developing a value statement, stakeholder engagement, business planning, SWOT analysis and many more. The...
The Australian and State and Territory Governments are implementing a major national health reform agenda. It will mean a new way of funding, governing and delivering health services. This site provides: Frequently asked Questions to better understand the reforms and how they might impact on you,...
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Author: 
Louise Mullins, Queensland Council of Social Service

Would it surprise you to know that poverty and severe hardship affects more than a million Australians? And around the world more than a billion are desperately poor?

Anti-Poverty Week 2017 encourages all Australians to highlight issues of poverty and hardship here, at home, and overseas...

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Angela Massey, QCOSS

On 8 December we celebrate Community Door’s 10th birthday.

Community Door was established as a gateway for community service organisations in Queensland to access key information and resources to help them in all aspects of their operations and keep them up to date with what’s happening...

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Lewis Atkinson, Haines Centre for Strategic Management

The traditional model of social and community benefits delivered by government, community groups, charities and the not- for profit sector, with some corporate philanthropy around the edges, has been slowing dying for some years now. 

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The Womens Centre Cairns is a proudly feminist not-for-profit organisation that provides services to women and children at risk of domestic violence and homelessness. Drawing funding from the Department of Communities, Child Safety and Disability Services and Department of Housing and Public...

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Queensland Council of Social Service

The Queensland Council of Social Service (QCOSS) recently released a new report revealing the interrelated nature of poverty and disadvantage, highlighting key areas in Queensland which need to be addressed with better targeted programs, policies and investment.

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Shelley Dunlop, Queensland Council of Social Service

You may have seen the Network Spaces tab at the top of the Community Door site. You may even think Network Spaces is actually Community Door, a common assumption since the whole of Community Door used to be that green colour.

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The Social Benefit Bond Program, Queensland Treasury

The competitive tender process for the Queensland government's new Social Benefit Bonds program has recently been launched, and the Invitation for Expressions of Interest (EOI) documents are available via...

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Kristian Schader, Calxa

With the impending roll-out of the National Disability Insurance Scheme (NDIS) looming large in Queensland, some Not-For-Profit service providers in the Townsville region are expressing a feeling of isolation and of being somewhat disconnected.

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Charles Clowes, Australian Organisation For Quality

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Dr Ruth Knight, Zark Consultancy

Like many other community organisations, you are probably being increasingly asked to demonstrate the outcomes of your programs and services. Outcomes measurement allows you to identify which of your programs and services are successful, and helps you to test assumptions and communicate...

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