COVID-19
COVID-19 resources, guidelines and templates
In this section, we provide information, tools, resources, and templates to help you keep your organisation operating and delivering services while protecting the health and wellbeing of staff, clients and the community.
Business continuity planning
Your business continuity plan should contain all the information you need to prepare your organisation to manage disruptions and get your organisation running again after an incident or crisis.
It should include a business impact analysis and an incident response plan, with plan activation, incident response team, roles and responsibilities, communications and contact list.
If you don’t already have a formal business continuity plan in place, or you need to update it, visit the Queensland Government’s Business continuity planning hub for more information on what to include.
Additional resources:
- Queensland Government: Business continuity plan template
- ACOSS: Template for a disaster plan for community organisations
- CSIA: Industry planning and preparedness.
Industrial relations
You may have questions about:
- When can employers direct employees to stay away from their usual workplace?
- What happens if an employee or their family member is sick with coronavirus?
- What if an employee wants to stay at home as a precaution?
- What if an employer wants their staff to stay home?
- What about casual employees and independent contractors?
Visit the Fair Work Ombudsman for the latest industrial relations information.
Additional resources
- QCOSS template: Workplace guidelines for COVID-19 response for staff (Working from home)
- Community Door: Business continuity planning
- Safe Work Australia: Small business planning tool
- Safe Work Australia: COVID-19 information for workplaces
- Australian Government: Aged Care COVID-19 infection control training (free)
Workplace risk management
Pandemic risk management for business
Your obligations under the Work Health and Safety Act
Mental health
Taking care of mental health is as important to recovery as other health and economic initiatives. It is critically important that Queenslanders take proactive steps to maintain and support their mental health and wellbeing, and the Queensland Government’s Dear Mind campaign provides practical suggestions on how to do this.
