COVID-19 information for clients

In this section we’ve included information and resources that you might need to help your clients during the COVID-19 pandemic. This includes where to find out more about what government support is available, essential services and what to do if clients can’t pay their bills, emergency relief, domestic and family violence supports, housing and health and wellbeing resources.

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Easy read resources

Queenslanders with Disability Network (QDN) has produced some easy to read resources:

  • What is Coronavirus?
  • What does self-quarantine mean?
  • An essential items checklist
  • Visitor stop sign
  • Person-centred emergency preparedness plan

You can find these resources on the QDN website.

Clients not eligible for Medicare

To support Queensland’s response to COVID-19, people who do not have adequate insurance coverage and are not eligible for Medicare will not be charged out of pocket expenses if they present to any Queensland Health facility for assessment in relation to COVID-19 infection.

More information is available from Queensland Health.

Aboriginal and Torres Strait Islander support

Domestic and family violence supports

Emergency relief

Essential services

Housing and homelessness

Income support

Resources in languages other than English and Easy-English guides


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