QCOSS has held a number of webinars on various topics related to the Cost of Living. You can watch a recording of the webinars or download a copy of the presentations.
Energy literacy webinar
This webinar covers everything you need to know about energy bills including how to read a bill, what the charges are, what support is available and what to do if you experience financial difficulty.
Shopping around for a better energy deal
Energy customers in South East Queensland have a choice between different energy retailers and plans. QCOSS held this webinar on 23 August 2016 to share some tips and tricks on reading your bill and finding the right offer that suits you or your clients. This webinar also explains the changes that have come into effect with the deregulation of standing offer prices in South East Queensland and what it means for you.
For more tips on choosing or changing electricity retailers watch this video on StudioQ.
Energy Concessions webinar
In April 2017, we held a webinar on the changes to Energy Concessions and the Home Energy Emergency Assistance Scheme (HEEAS). This webinar included information about eligibility criteria and application processes, and tips for getting access to the scheme.