This information is provided to assist organisations funded under a service agreement with the department that are required to demonstrate compliance with HSQF through a self-assessment against the Human Services Quality Standards.
Self-assessment generally applies for non-direct service delivery and/or to universal or low-intensity service delivery and where the level of departmental investment meets a set threshold. The Human Services Quality Framework (PDF, 1.3 MB) Human Services Quality Framework(RTF, 1 MB) Version 5.0 details the service types that are self-assessable. The funding threshold for self-assessment is described below.
Organisations in this category undertake a self-assessment to rate their performance against the Human Services Quality Standards. Self-assessment indicates that standards are being met and identified improvements are being implemented.
Organisations should use the department's self-assessment resources, available below, to complete their self-assessment. Guide to Self-Assessment and Continuous Improvement - Self-Assessable Organisations provides detailed information about how to complete a self-assessment.
- Guide to self-assessment and continuous improvement - self-assessable organisations (PDF, 1.2 MB) Guide to self-assessment and continuous improvement - self-assessable organisations(RTF, 313 KB)
Information to assist self-assessable only organisations undertake a self-assessment
- Self-Assessment workbook - self-assessable organisations (DOCX, 1.5 MB) Self-Assessment workbook - self-assessable organisations(XLSX, 90 KB)
A tool for reviewing processes and practices against the standards in two formats (Word and Excel)
A template to record and monitor actions for improvement
For further information and to access more resources and tools for self-assessable certification go to the website.
See videos from StudioQ related to this topic