Please note these sample, tools and templates have been replaced with updated policy templates which are available to download on QCOSS' website here.
These templates may not be current with legislative and compliance requirements. Refer to the Version Control Register and Log of Changes for the most current changes.
General comments about using the templates and guides
The HSQF is a more generic set of Standards designed to apply to a range of service types, and is worded in terms of Expected Outcomes, Context and Indicators. It does not prescribe specific policies. In order to be compliant, organisations need to demonstrate that they have guiding documents (policies, procedures, plans, etc) records, staff awareness and client understanding around each of the indicators.
We offer a standard set of templates, which respond to the Indicators, but it is not intended to be exhaustive. Depending upon how your organisation works, some policies may make more sense if they are combined into one. Other areas may be complex and more manageable if divided into several separate policies. In these instances, you can still use the guides to check that you have everything covered.
|Sample complaints register||1.14 MB|
|Sample confidentiality agreement||3.13 MB|
|Sample conflict of interest declaration||1.14 MB|
|Sample conflict of interest register||2.45 MB|
|Sample continuous improvement register||1.14 MB|
|Sample delegations register template||176.75 KB|
|Sample disaster event log||1010 KB|
|Risk management plan template||272.5 KB|
|Organisational checklist template||1010.23 KB|
|GO PACK and evacuation check sheet||1.14 MB|
|Disaster management plan template||1.21 MB|