The Queensland Council of Social Service (QCOSS) considers that the following key principles inform the delivery of social services in Queensland:

  • Inclusive social and economic policy
  • Human rights instruments as key reference points for policy and practice
  • Practice informed by evidence and lived experience
  • Focus on prevention and early intervention
  • Focus on person-centred policy and practice
  • People who use services actively informing the policy decisions that impact on their lives
  • Communities actively informing local responses to need
  • Timely access to data for planning and measuring impact
decorative
Queensland Government media release The Palaszczuk Government is delivering on its commitment to Queensland’s Neighbourhood Centres through continued investment in these important pieces of local infrastructure. Minister for Communities Coralee O’Rourke today told the Queensland Parliament in...
decorative
Join the National Disability Service (NDS) and Workability Qld for a breakfast event with author Neil Eastwood. Neil Eastwood has written the book 'Saving Social Care: How to find the more of the best frontline employees and keep the ones you have'. Across Australia, developing a workforce that...
decorative
Queensland Government media release People with a disability using the TransLink Access Pass (TAP) will no longer pay for replacement card charges from August 1. Card expiry dates will be extended from one to five years too, meaning eligible travellers with a permanent disability won’t need to pay...
decorative
Queensland Government media release Empowering communities to be resilient is a key focus of the Palaszczuk Government’s 2018-19 State Budget with a multi-million dollar investment to create thriving communities across Queensland, including $12.7 million for neighbourhood and community centres...
decorative
The vision for Family Matters Week of Action campaign is that all Aboriginal and Torres Strait Islander children and young people grow up safely in their home, receive a good education, and grow up healthy and proud of who they are. The theme for the 2018 Family Matters National Week of Action is...
decorative
Neighbourhood Centres across Queensland can share in $550,000 of Palaszczuk Government funding for one-off grants to run events, deliver projects, or to purchase equipment to help make their communities thrive. Minister for Communities Coralee O'Rourke today (9 May) announced that the new Thriving...
decorative
Queensland Government media release The tireless dedication of Queensland’s foster and kinship carers is being recognised this week (22-28 April) as Queenslanders celebrate the tremendous effort more than 5,300 carer families put in each and every day to keep vulnerable Queensland children safe...
decorative
Grants are open for Queensland Child Protection Week (2-8 September 2018). Regional grants Regional grants are available up to the value of $5,000, for each of the six regional areas of Queensland to non-Government organisations and not-for-profit organisations. The regions are: Far North...
decorative
Youth Affairs Network of Queensland (YANQ) has released it's Queensland Youth Sector Survey 2017 to find out the key issues impacting the lives of young people and the youth workers and agencies that support them. The survey also asked what support youth workers and organisations would like to see...
decorative
The Queensland Family and Child Commission has launched the Growing up in Queensland project. Young people aged 13 to 18 years can have their say and speak up about Growing up in Queensland in the 21st century. All they need to do is complete the Growing up in Queensland survey by visiting https://...

Pages

decorative
Author: 
Sammy Bruderer, NAPCAN Queensland Manager

As the peak national body for the prevention of child abuse and neglect, promoting Child Safe Organisations is a key part of our work at NAPCAN. 

We are thrilled to be able to run a series of FREE Child Safe Organisation workshops throughout Queensland, thanks to the State Government’s...

Author: 
Angela Massey, QCOSS

On 8 December we celebrate Community Door’s 10th birthday.

Community Door was established as a gateway for community service organisations in Queensland to access key information and resources to help them in all aspects of their operations and keep them up to date with what’s happening...

Author: 
Jim Haywood, Centacare Brisbane

At a time of significant disruption in the community services sector, many organisations are rightly focused on defining their inventory and consolidating their market position. The idea of collaboration or partnership in an increasingly competitive market seems nonsensical to many agencies....

Ring of paper children including some in wheelchairs
Author: 
Kristian Schader, Calxa

With the impending roll-out of the National Disability Insurance Scheme (NDIS) looming large in Queensland, some Not-For-Profit service providers in the Townsville region are expressing a feeling of isolation and of being somewhat disconnected.

Responding to this need, Calxa...

 Charles Clowes
Author: 
Charles Clowes, Australian Organisation For Quality

Within the organisational development toolkit the capability area of quality systems, innovation and improvement refers to staff and client contribution, innovation, quality culture and management, reporting, adaptability and improvement, legislation and risk management.

The...

Bartley Hassall
Author: 
Bartley Hassall, 3rd View Consulting

We all notice great Customer Service. We love it when individuals go out of their way to deliver a positive experience, no matter what it takes. When we talk about Customer Focus, we are talking about the organisation more holistically. Do our...

Author: 
Kylie Hogan, National Disability Services

The Community Services Industry is facing a myriad of reforms and challenges now and into the future. 

Challenges such as an ageing population, workforce shortages, sector-wide reforms, technological advances and economic uncertainty are making it more important than ever for...

Outcomes Working Group February 2015
Author: 
Richard Fahy, Lutheran Community Care

Lutheran Community Care’s vision is aligned to making quality of life better for the clients we serve. In the light of this it is important to us that we can also quantify what has changed for the client since they have been using our services. Through adopting an outcome-based framework we seek...

A screenshot of the Care Opinion website
Author: 
Michael Greco, Care Opinion Australia

Care Opinion is an independent, not-for-profit new web site which enables people to post their experiences of local social care services online, and in public (eg aged care, youth and disability care). ...

The Queensland Plan logo
Author: 
Tiffany Tento, Queensland Council of Social Service

The Queensland Government’s ambitious and visionary Queensland Plan has set out a positive framework for the next 30 years, but its success will depend on whether it can inspire real action.

The Queensland Plan is not...

Pages

See videos from StudioQ related to this topic

Share or Print