Valid and useful information can be qualitative or quantitative, but it needs to be relevant and reliable. Qualitative data is information in the form of feedback, memos, reports and observations. Quantitative data includes statistics, figures and financial records. In the planning stage of the evaluation process, you will decide what information is most relevant to your evaluation.

These are examples of methods to obtain data:

  • Community profiles which describe your local target group and their needs
  • Questionnaires, surveys or discussions/focus groups which collect client and other stakeholders’ feedback and observations
  • Direct observation
  • Exit interviews with clients
  • Written feedback from other organisations
  • Information and statistics about who accesses your service;
  • Photographs and video recordings;
  • Cost analysis and budgets;
  • Analysis of the time spent by staff and/or volunteers on each part of their job;
  • Records and documentation, such as files, case notes, logs, diaries, correspondence; and
  • Case studies
Know your community brochure front page
Know Your Community – Key insights into Aboriginal and Torres Strait Islander Queenslanders , is a new tool which enables anyone to build a community profile containing information and data about Queensland's first nation peoples and the communities they live in. Whether you are developing a...
The Gundoo Day Care Centre in Cherbourg have been working with the Indigenous Professional Support Unit from QCOSS over the last two years. They were recently featured in The First Nations Telegraph for their excellent visioning and planning workshops. Find out more: click here
Australia’s residential house prices rank among the highest in the world, and an increasing number of aspiring home owners are finding themselves locked out of the property market. One possible solution is to use urban planning policies, such as inclusionary housing, to boost the number of...
According to a report by Deloitte, the role of not for profits and non-government organisations in delivering services to many Australians is being compromised by an over-reliance on both external rules and self-imposed rules. Deloitte has found that the rules not for profits and NGOs place on...
A research study has found that managers within the not-for-profit (NFP) sector are more likely to leave than their counterparts in the broader workforce. Understanding how to retain the best leaders will help NFPs increase staff satisfaction across the organisation. FIND OUT MORE : For more...
The Queensland Government recently released a 30-year plan for the State, The Queensland Plan . Read the Community Door blog post about The Queensland Plan, or visit the official website .


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