The July outcomes workshop, held in Brisbane, welcomed back some of the regular people who have been contributing to the outcomes co-design series and it was also great to see many new faces attend. Valmae Rose (QCOSS) set the scene by providing an overview of the process and steps taken so far this year and noting that the process has been a good opportunity to engage with the Department of Communities, Child Safety and Disability Services, in order to do this work together.
Judith Rowell from the Department of Communities, Child Safety and Disability Services also gave an overview of the progress from a departmental perspective, and noted that it has been an organic process of working with the sector to ensure that we take time together to get it right and to now look towards tools and systems that organisations can use to implement outcome measurement.
The organisation presentation this month was given by Kathy Faulkner from Women’s Health Queensland Wide Inc who shared information on their experience on implementing and evaluating outcomes within their organization and how they plan to tie the work they have done across their different programs.
The workshops now (through to the end of the year) will create an opportunity to focus on identifying a collection of suitable tools and processes for capturing evidence of outcomes being achieved. The session included an activity working in small groups to review a selection of outcome frameworks and tools that could be used by organisations.
- Results Based Accountability (RBA)
- Social Impact Measurement Framework and Toolkit (SIMT)
- Outcome Star
- POMs: Personal Outcome Measures
Key themes that came from the feedback after this activity:
- The need to distinguish the difference between frameworks and tools
- The need to have people in the co-design process from other areas such as Housing, JAG, etc
- Concern about resourcing the implementation of outcome measurement for organisations
- Ensuring consistency of data using different tools
- The need to focus on specific target groups such as women, people from NESB, etc
- More research on the selection of tools is needed
- Ethics and research overall