The focus on outcomes is a strong trend well beyond the delivery of community services. It is a feature of funding arrangements with non-government organisations across all areas of social service delivery.
Given QCOSS’s dual role in influencing government to create a public policy environment that supports the best performance of community based organisations and our work supporting those organisations around delivery of sustainable, high quality services, the co-design approach is important.
QCOSS involvement with outcome measurement will extend well beyond the current co-design workshops and be a regular feature of our work with funded organisations and across government. It allows for clear line of sight between the client need and Queensland’s social service investment strategy.