Identify key performance indicators for the effectiveness of your new collaborative approaches.
Does service user feedback indicate satisfaction with work undertaken collaboratively.
Are staff happy?
Have the new collaborative approaches improved the way the service is delivered?
How does the funding body view the implementation of the collaboration?
Continually check where the collaboration is going, its target group and what it hopes to achieve in a changing environment.
Review the goals of the collaboration: are they being achieved?
Does everyone still support this approach?
What else needs to be achieved?
Ensure that revised objectives are communicated to everyone.
Continue to acknowledge and support people who are proactively drive the change.
Encourage training and mentoring that builds skills and increases capacity to effectively support the new way of doing things.
Keep on developing your own skill sets and capacity and ability to connect and communicate with others.
Continue to clearly articulate the culture of continuous improvement and the benefits of collaboration. If people really support the change they will become its champions.
For further reading on general organisational change management see:
“Managing Change”: Essential Manager’s Manual ; Dorling Kindersley Limited, London. Pp 694 -761.