Queensland Council of Social Service (QCOSS), in conjunction with the Queensland Accessing Interpreters Working Group (QAIWG), hosted a webinar to assist organisations to manage access to interpreters for clients with difficulty communicating in English.

The webinar covered:

  • Why an organisation might need a policy for the engagement of interpreters and for working with interpreters?
  • What is interpreting? What is a credentialed interpreter? How do you know when an interpreter is required?
  • Engaging and working with an interpreter: best practice
  • Access to funding for engaging an interpreter
  • Using bicultural/bilingual support workers effectively.

You can watch a recording of the webinar.

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