Embracing technology, encouraging innovation and skilling workers for the jobs of the future are some of the priorities for action targeted in a newly released strategy for Queensland’s community services industry.

Developed jointly by industry members and the Queensland Government, Partnering for the future: advancing Queensland’s community services industry 2017–25 highlights the importance of ensuring our state has a strong, progressive community services industry, now and for the long term.

It sets out a clear way forward for building on the industry’s strengths to realise the vision that:

Queensland’s community services industry supports individuals, families and communities to thrive and is a driving force in growing the state’s social, cultural and economic wellbeing.

As well as delivering services that enable people to improve their lives and participate in their communities, the community services industry is predicted to be a major source of jobs for the future.

Forecasts for the period 2015–25 show that employment growth in community services is expected to average 3.8 per cent per year — which is more than double the Queensland and national growth rates — and that the industry will almost double its contribution to the state’s economy from around $3.5 billion to $6.3 billion.

This growth is occurring against a backdrop of major changes, ranging from the growth of market-based approaches to service delivery and impact of new technologies to specific service system reforms. These changes require new ways of doing business, new approaches to designing, financing and providing services, and a strong workforce with the diverse range of job roles and skill sets to drive and deliver innovations.

The Partnering for the future strategy provides a roadmap for industry members and government to work together to proactively address changes and harness opportunities for growing the industry’s capacity and impact throughout Queensland’s communities. It sets out priorities for action across four focus areas: 

1. Improving outcomes for individuals, families and communities

2. Growing jobs and skills

3. Positioning the industry for success

4. Enabling system-wide transformation.

The strategy will be implemented in stages via short-term action plans. Partnering for the future: action plan 2017–18 outlines initiatives and activities to get implementation underway and begin delivering on strategy priorities.  

Visit for further details and electronic copies of the strategy and action plan.


Share or Print