The Australian Communications Consumer Action Network (ACCAN) is now inviting applications for its 2016 grants program. The ACCAN Grants Scheme funds projects which either undertake research on telecommunications issues, represent consumers or create educational tools which empower consumers to make decisions in their own interests and to understand telecommunications products and services. All eligible projects address systemic issues for telecommunications consumers.

Eligible projects address communications consumer issues. A communications consumer issue is one that is systemic, persistent and generally widespread affecting consumers of telecommunications and internet services. The issue could be something that affects the general public or it might be an issue affecting a particular part of the community such as children, older people, or people with disabilities, but preferably one where multiple sectors would benefit from a solution.

It could be something that results in rip-offs or people getting into debt. These are just some examples. The nature and topics of a project can vary considerably with preference given to cross-sector collaborative projects addressing ACCAN’s priority themes for this year.

Priority Themes from ACCAN’s Strategic Plan

  • Fair and inclusive communications market
    • Regulation of the telecommunications industry and the impact on consumers through different regulatory models and approaches
    • Universal accessibility of telecommunications
    • Telecommunications affordability
  • Protect standards, privacy and security
    • Privacy of communications consumer information
    • Consumer benefit and market impact of network performance measurement and reporting
  • Informed choices
    • Telecommunications consumer rights and awareness
    • Barriers to informed consumer decision making
  • Emerging issues
    • Future implications of communications technology on consumers including potential regulatory responses

Find out more on the ACCAN website.

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