Lesbian, gay, bisexual, transgender or intersex (LGBTI) clients may experience barriers to accessing services due to a range of factors including:
- Service providers assuming they are heterosexual
- Limited knowledge of LGBTI issue from people working in Community Services
- Fear of breaches of confidentiality
- Expectations or past experiences of discrimination / negative attitudes from services providers
- The client's level of self-acceptance and comfort with issues of sexuality or gender identity
- Social isolation experienced as a result of sexuality or gender identity
- The levels of homophobia and transphobia in the general community.
The Queensland AIDS Council provide training and consultantcy services to assist workers and organsiations to deliver appropriate services to LGBTI clients.
The Queensland AIDS Council website also hosts a wealth of information and resources around LGBTI health, wellbeing and other issues.
Click to download the Queensland AIDS Council factsheet:
- Service provision to the lesbian, gay, bixsexual and transgender community
- or download the Service provider audit form.
For more information please contact the Queensland AIDS Council on 07 3017 1777
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