What is the Queensland Government's plan to support vulnerable people?

The Queensland Chief Health Officer and the Director General - Health are working with lead agencies for response and recovery, including Department of Communities, Disability Services and Seniors, which chairs the Human and Social Recovery Committee.

More information on the outcomes from the Committee Meetings will be provided as they come to hand.

Department of Child Safety, Youth and Women

The Department of Child Safety, Youth and Women is working with peak bodies and service providers on the best ways to provide essential services as safely as possible. This may mean changes to how services are delivered.

The health and wellbeing of staff, children, young people, women, and families remains the top priority.

To support funded service providers and foster and kinship carers the department has provided answers to some of the most frequently asked questions relating to COVID-19.

Information for service providers includes:

  • Is my organisation expected to continue service delivery?
  • What services does the department consider essential?
  • Should we still make home visits and cold calls?
  • What happens if we don't have enough qualified staff to keep our service running?
  • If we have to shut down or significantly limit service delivery due to a confirmed case of COVID-19, will our departmental funding be affected?
  • Can my organisation access advanced payments in an emergency?

If your organisation has any further questions or issues due to the impacts of COVID-19 contact your contract manager promptly.

Find out more here

Schooling update

Last updated: 18 April 2020

The Queensland Government has advised that schools and community kindergartens will move to a home-based learning model from 20 April, until at least 22 May 2020.

During this period, all students who are able to be supervised at home and learn from home are to stay home, except for vulnerable students and children of essential workers.
 
What does this mean if I work in the Community Services Sector? 
Step 1 – if your employer hasn’t already confirmed that you are providing an essential service, you should check that they require you to perform your role, and the way it is to be performed. 
 
Step 2 – assuming your employer has advised you that the service you provide is essential - if you have children who normally attend school, apply the following guidelines to determine whether they can attend school from 20 April:
 
Community Services can continue to be provided.  
Community Service workers are essential workers. 
Children need their education.  
If you have to work away from home you can make arrangements for their care and home based learning.  
If these arrangements are not available, your children can attend school. 
 
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The COSS Network is partnering with Professor David Gilchrist (University of Western Australia) for a focused webinar on the applicability and accounting for JobKeeper payments for not-for-profits (NFPs) and charities. The one-hour webinar will cover the key elements and considerations for applying...
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Learn all about the latest updates on the government stimulus packages available to not-for-profits including JobKeeper, cash flow boost for employers, and the coronavirus small and medium enterprise (SME) guarantee scheme. This webinar will also provide a chance for you to ask questions relating...
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Dealing with debt can feel overwhelming and with the current COVID-19 pandemic these feelings may only increase. QCOSS has examined the issue and assembled a list of priorities, tips and recommendations to straighten out your finances. Fortunately, there is help available across a wide range of...
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Queensland Government media release Volunteers and organisations with volunteers will be able to access specialised resources about working during a pandemic, which have been developed by Volunteering Queensland. The resources - Volunteering in Response to a Pandemic: A Practical Guide for...
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The ACOSS/UNSW Poverty and Inequality partnership, in collaboration with Anti-Poverty Week invites you to an Australia at Home lunchtime webinar on Poverty in Australia: pre-COVID realities and post-COVID choices. Australia at Home is an initiative, supported by Essential Media, Australian Progress...
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Do you need emergency financial relief? Access Emergency Relief is open to anyone living in Queensland, regardless of visa status or citizenship. The helpline is able to provide vouchers for various supermarkets, Caltex and payment of any bills in your name. This can all be done over the phone,...
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A comprehensive list of hand sanitiser manufacturers has been released by the Queensland Government. These companies are either contracted to the Queensland Government or known to the hand sanitiser essential supply team. Please note this is not an exhaustive list and many other hand sanitiser...
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Being alert to elder abuse in our communities is always important, especially now during the COVID-19 pandemic. Research shows family violence often increases during major crises and disruptions, which means some older Queenslanders may be at increased risk of abuse at this time. Social and...

Pages

A central point where you can find information and support on the COVID-19 changes affecting renting in Queensland. An initiative of the Queensland Government in collaboration with RTA, Tenants Queensland and REIQ. The hub includes: Information for renters Information for property owners...
This 30-minute online training module is for health care workers in all settings. It covers the fundamentals of infection prevention and control for COVID-19. This training module covers the fundamentals of infection prevention and control for COVID-19 including: COVID-19 – what is it? Signs and...
Insight centre for alcohol and other drug training has developed a toolkit for remote alcohol and other drug (AOD) counselling service delivery. The toolkit contains mobile apps, interactive websites and downloadable worksheets that can be used to enhance telephone or online-based AOD counselling...
The Chamber of Commerce and Industry Queensland (CCIQ) has published a series of webinars designed to support businesses during the COVID-19 pandemic. Topics include: Is your business ready or prepared for remote working environments? Be practically prepared State and Federal Government resources...
The following fact sheets provide more information about financial assistance to support individuals and households through Coronavirus. Income support for individuals - eligibility information about income support payments and the Coronavirus supplement to be paid at a rate of $550 per fortnight...
Oneplace Find help near you. Search more than 53,000 Queensland family community services at oneplace . Department of Social Services The Department of Social Services provides a search function to find your nearest emergency relief provider . Ask Izzy Ask Izzy is a mobile website that connects...
Thriving Communities Partnership (TCP) provides a COVID-19 pandemic resource platform that includes response packages, support and information available from TCP partners and other organisations across Australia. More information here
You can download a business continuity plan template here or a template for a disaster plan for community organisations here . If you don’t already have a formal business continuity plan in place, or you need to update it, visit the Business continuity page for more information on what to include...
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Author: 
Samuel Mortimer, QCOSS

Workplaces across Australia are innovating in the face of the COVID-19 pandemic - with many transitioning to operating in a virtual environment as employees begin to work from home.

It can be a learning curve for some people working from home for the first time, but...

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