Welcome to our section on working with culturally and linguistically diverse people and communities.

One in five Queenslanders are born overseas, more than a third are either overseas born or have at least one parent born overseas, Queenslanders speak more than 220 languages and approximately one in 10 Queenslanders speaks a language other than English at home.

It is estimated that there are approximately 203,000 persons of Aboriginal and Torres Strait Islander backgrounds in Queensland and many reside in remote communities retaining their own language.

Amparo Advocacy have recently released factsheets about the National Disability Insurance Scheme, translated into 33 languages.

The Queensland Accessing Interpreters Working Group (QAIWG) have recently developed a policy guideline and policy template on engaging and working with interpreters to model how organisations can manage access to interpreters for clients with difficulty communicating in English.

In this section you will find news, resources and more information about working with culturally and linguistically diverse people.

 

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Queensland Government media release Forty community celebrations will be funded by the Palaszczuk Government through the new Celebrating Reconciliation Small Grants Program. Deputy Premier and Minister for Aboriginal and Torres Strait Islander Partnerships Jackie Trad today announced the first...
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Time is running out to nominate for the Queensland Multicultural Awards as nominations close on 7 May 2018. The Queensland Multicultural Awards recognise the valuable contributions of Queenslanders who support and promote a united, harmonious and inclusive Queensland community. The 2018 theme is, ‘...
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Queensland Government media release Nominations are now open to recognise Queensland’s top achievers in promoting and supporting multiculturalism in the 2018 Queensland Multicultural Awards. In launching the awards at a Harmony Day breakfast at State Parliament, Multicultural Affairs Minister...
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MDA (Multicultural Development Australia) and DiverseWerks are delivering an NDIS Sector Development - Provider Readiness (CALD) project funded by the Department of Social Services and supported by the Queensland Government. The project aims to increase sectoral understanding of people with...
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The Fair Work Ombudsman (FWO) website can now be instantly translated into 40 languages enabling customers to access information about Australian workplace laws. As well as the website translator, the site offers in-language tools and resources such as downloadable resources, videos and topic-based...
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Multicultural Affairs Queensland wants to better understand the experience of migrants and refugees finding a job in Australia that uses their skills and qualifications. Deloitte Access Economics is undertaking the survey, on behalf of Mutlicultural Affairs Queensland, which is open to migrants and...
If you or someone you know need a meal this Christmas here are some places providing meals around Brisbane over the Chrismas period. End of season feast, gift and hamper, Jeays St Community Centre, 12 Jeays St, Bowen Hills, 20 December 12:00pm End of year free community lunch (tel 07 3358 5600),...
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The Scanlon Foundation has released it's 2017 Mapping Social Cohesion report which demonstates strong support for multiculturalism and immigration. The Mapping Social Cohesion Report has been produced by Monash University researchers since 2007 – with a collective sample of 42,000 respondents. It...
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Legal Aid Queensland has published a series of captioned recordings about their services on their YouTube channel . Videos for community, health and education workers can be found here and include their published community legal education webinars. The next webinar is Child Protection - the law and...
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The Healing Foundation is offering grants to assist communities to mark 10 years since the Stolen Generations apology. On 13 February 2018 it will be a decade since the national apology to the Stolen Generations and Indigenous people of Australia. The Healing Foundation will be commemorating the...

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Lisa Toh shares some tips for making your organisation accessible for multi-cultural clients and for working with interpreters. Click the image below to listen to access the podcast.
Centre for Multicultural Youth (Victorian Service) Information sheets can be downloaded from their website: www.cmy.net.au Does age really matter? (2007) info sheet includes background information about why young people arrive in Australia with different dates of birth on their official...
Physical and recreational activity Keeping Sport Fun and Safe Department of Victorian Communities & Australian Sports Commission - (2005) Codes of behaviour for user-friendly junior sports clubs. Including tips for players, parents and spectators, coaches and teachers, officials,...
Caring for your community: A Career in Aged Care for Bilingual Staff (2007). A booklet to address the growing need for bilingual workers in aged care.
Queensland Health has information on many multicultural health related topics including: Impact of cultural and language on health care Key issues when communicating with people from multicultural backgrounds Where to get translated health information Includes information on the following topics...
There are a number of online resources that can assist you with cultural competency training. Queensland Aboriginal and Torres Strait Islander Home and Community Care Services Best Practice Stories Part 1 Part 2 Part 3 Partners in Cultural Competence (PiCC) provides cross cultural training and...
The 2011 Queensland Government Language Services Policy was launched in July 2011. This policy aims to enhance access to interpreters and translated information for people from culturally and linguistically diverse backgrounds to enable equitable access to the full range of services. These...
Frequently Asked Questions General Questions How can my client access an interpreter... How do I access interpreters if my service is funded by... Resources for working effectively with Interpreters

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