Welcome to our section on working with culturally and linguistically diverse people and communities.

One in five Queenslanders are born overseas, more than a third are either overseas born or have at least one parent born overseas, Queenslanders speak more than 220 languages and approximately one in 10 Queenslanders speaks a language other than English at home.

It is estimated that there are approximately 203,000 persons of Aboriginal and Torres Strait Islander backgrounds in Queensland and many reside in remote communities retaining their own language.

Amparo Advocacy have recently released factsheets about the National Disability Insurance Scheme, translated into 33 languages.

The Queensland Accessing Interpreters Working Group (QAIWG) have recently developed a policy guideline and policy template on engaging and working with interpreters to model how organisations can manage access to interpreters for clients with difficulty communicating in English.

In this section you will find news, resources and more information about working with culturally and linguistically diverse people.

 

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The Fair Work Ombudsman (FWO) website can now be instantly translated into 40 languages enabling customers to access information about Australian workplace laws. As well as the website translator, the site offers in-language tools and resources such as downloadable resources, videos and topic-based...
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Multicultural Affairs Queensland wants to better understand the experience of migrants and refugees finding a job in Australia that uses their skills and qualifications. Deloitte Access Economics is undertaking the survey, on behalf of Mutlicultural Affairs Queensland, which is open to migrants and...
If you or someone you know need a meal this Christmas here are some places providing meals around Brisbane over the Chrismas period. End of season feast, gift and hamper, Jeays St Community Centre, 12 Jeays St, Bowen Hills, 20 December 12:00pm End of year free community lunch (tel 07 3358 5600),...
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The Scanlon Foundation has released it's 2017 Mapping Social Cohesion report which demonstates strong support for multiculturalism and immigration. The Mapping Social Cohesion Report has been produced by Monash University researchers since 2007 – with a collective sample of 42,000 respondents. It...
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Legal Aid Queensland has published a series of captioned recordings about their services on their YouTube channel . Videos for community, health and education workers can be found here and include their published community legal education webinars. The next webinar is Child Protection - the law and...
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The Healing Foundation is offering grants to assist communities to mark 10 years since the Stolen Generations apology. On 13 February 2018 it will be a decade since the national apology to the Stolen Generations and Indigenous people of Australia. The Healing Foundation will be commemorating the...
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The Federation of Ethnic Communities' Councils of Australia's bi-annual conference Celebrate. Reflect. Advance: Challenges and Possibilities for Multicultural Australia is taking place in Darwin on the 8-10 October 2017. The 2017 FECCA conference will provide opportunities to share knowledge and...
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Family Matters Queensland and the State Government are seeking nominations for the Queensland First Children and Families Board. The Queensland First Children and Families Board (QFCFB) will provide leadership, guidance and advice to inform the implementation of Our Way and Changing Tracks - the...
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The Workability forums will bring together a broad range of key stakeholders from across the disability sector. The aim of the forums is to explore, share and hear insights and work collaboratively to develop strategies and assist in ensuring that we have the right NDIS Workforce, with the right...
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Applications are closing soon for the 2017-18 Celebrating Multicultural Queensland Events Grants. If you are a not‑for‑profit or charitable organisation and are planning to host an event in 2018 that will celebrate and promote intercultural connections, you have until 29 August 2017 to apply for...

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There are a number of online resources that can assist you with cultural competency training. Queensland Aboriginal and Torres Strait Islander Home and Community Care Services Best Practice Stories Part 1 Part 2 Part 3 Partners in Cultural Competence (PiCC) provides cross cultural training and...
The 2011 Queensland Government Language Services Policy was launched in July 2011 and reviewed in 2016. This policy aims to enhance access to interpreters and translated information for people from culturally and linguistically diverse backgrounds to enable equitable access to the full range of...
Frequently Asked Questions General Questions How can my client access an interpreter... How do I access interpreters if my service is funded by... Resources for working effectively with Interpreters

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