One in five Queenslanders are born overseas, more than a third are either overseas born or have at least one parent born overseas, Queenslanders speak more than 220 languages and approximately one in 10 Queenslanders speaks a language other than English at home.

Overseas migration continues to be the largest contributor to the state’s growing population. In 2013-14, Queensland received 10,610 permanent settlers from other than mainly English-speaking countries.  From 2011 to June 2014, almost 7,000 new humanitarian entrants have settled in Queensland (Department of Immigration and Border Protection, 2014).

It is estimated that there are approximately 203,000 persons of Aboriginal and Torres Strait Islander backgrounds in Queensland and many reside in remote communities retaining their own language.

This data confirms the continuing need for access to professional, credentialled interpreters and translators in Queensland.

In 2008 the Queensland Government introduced a policy requiring Queensland Government agencies which fund non-government organisations to deliver services on their behalf to make provisions in their budgets for meeting the costs of interpreter services.

The Queensland Government Language Services Policy and Guidelines released in July 2014 mandates that State Government agencies and non-government service providers funded by the State Government engage credentialed interpreters for service users who have low English language proficiency (at no cost to non-Government service providers and at no cost to service users).

The Queensland Accessing Interpreters Working Group (QAIWG) have developed a policy guideline and policy template on engaging and working with interpreters to model how organisations can manage access to interpreters for clients with difficulty communicating in English.

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The funding round for the multicultural events under the 2018-19 Celebrating Multicultural Queensland program is now open. $1.4 million is available for established and new events under this funding round, forming part of the Queensland Government's commitment to increase the program to $2 million...
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Queensland Multicultural Month is the whole of August and there are a plethora of events happening across the state to celebrate. The state's largest multicultural celebration brings together people from across the state to perform, share, taste, listen, learn and acknowledge that, while we may...
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The Australian Government is inviting organisations to apply in an open selection process to deliver services under the Families and Communities program - Financial Wellbeing and Capability . This will include activities across Australia from 1 January 2019 to 30 June 2023. The Financial Wellbeing...
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The Queensland Multicultural Awards gala lunch will be on 19 August 2018 at the Hilton, Brisbane to celebrate the achievements of the outstanding finalists. See your local community volunteers, groups, businesses, government agencies and media showcase their long-term efforts and how they are...
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Queensland Multicultural Month, the state's largest multicultural celebration, is held in the month of August each year. People from across the state join together to perform, share, taste, listen, learn and acknowledge that, while we may come from different cultures, we all love living in...
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Queensland Government media release Minister for Multicultural Affairs Stirling Hinchliffe is calling on Queenslanders to show their support for refugees on World Refugee Day (Wednesday 20 June). “World Refugee Day reminds us that right now, there are millions of refugees throughout the world...
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Are you an emerging or successful Brisbane business person from a multicultural background? Or do you know someone who is? Nominate for one for three awards: Nick Xynias, Multicultural Young Business Person of the Year Multicultural Business Person of the Year Multicultural Entrepreneur of the Year...
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Queensland Government media release Projects to preserve migrant and refugee histories, document their music and promote multicultural cohesion through student sport and the arts are among 20 projects to receive a share of more than $308,000 in State Government funding. In announcing the successful...
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The Queensland Program of Assistance to Survivors of Torture and Trauma (QPASTT) invite you to their morning tea in acknowledgement of the United Nations International Day in Support of Victims of Torture. The morning tea on 26 June 2018, at 11am, will be held at the Brisbane Multicultural Centre,...
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The Refugee Employment Information Expo is to help refugees start their job search. There will be interpreters available for a number of languages and information to take home. At the expo there will be employers and industry representatives who can talk about what employers are looking for in new...

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Are you looking for support in Queensland, or trying to find a service that meets your needs? Now you can search oneplace , the service directory hosted by the Queensland Family and Child Commission. oneplace is an easily accessible directory of community services to help Queensland families to get...
IWSS works with women and children of non-English speaking background who are or have been in violent domestic situations and/or have experienced rape and/or sexual assault. Website: www.iwss.org.au Sexual Assault Program: 07 3846 5400 Domestic Violence Program: 07 3846 3490
Queensland Program of Assistance to Survivors of Torture and Trauma (QPASTT) provides flexible and culturally sensitive services to promote the health and wellbeing of people who have been tortured or who have suffered refugee related trauma prior to migrating to Australia. Multicultural...
Ethnic Communities Council of Queensland Australian Multicultural Foundation Settlement Council of Australia Centre for Cultural Diversity in Ageing Federation of Ethnic Communities’ Councils of Australia
Legal Aid have a series of captioned recordings about Legal Aid Queensland services on their YouTube channel . Videos for community, health and education workers can be found here and include their published community legal education webinars. Upcoming webinars can be found on the Information for...
The Queensland Disaster Management website and the Get Ready website have a range of information and useful resources that can assist you to plan and prepare for an emergency. As part of your preparedness and planning for weather events, access regular weather forecast updates from the Bureau of...
Australia's justice system provides a unique and challenging environment dealing frequently with cross-cultural issues. The responsiveness of courts and tribunals to culturally and linguistically diverse communities is a measure of society's commitment to equal access to the law for all. This...
This discussion paper from the QAIWG explores whether an organisation requires an interpreter or bi-cultural support worker and the difference between the two; the standards and considerations to be made when booking an interpreter; and what to do when a credentialed interpreter is not available...
The Community Resource Handbooks were launched by Volunteering Queensland on 12 May 2015. They consolidate the knowledge gained through Volunteering Queensland's community leadership work with more than 2,000 community groups over the past fifteen years. The handbooks are aimed at small to medium...
The Directory of migrant and refugee women's groups was compiled with input from CAMS and LAMP workers across Queensland. It provides a ready network of contacts for organisations that wish to share information with women and families in culturally and linguistically diverse communities. These are...
A report by Diversity Council Australia (DCA) and Deakin University has found that the Boards of Australian companies are becoming more culturally diverse but they are still not reflecting the diversity of the broader Australian community. Read more
Lisa Toh shares some tips for making your organisation accessible for multi-cultural clients and for working with interpreters. Click the image below to listen to access the podcast.
Centre for Multicultural Youth (Victorian Service) The Centre for Multicultural Youth is a not-for-profit organisation based in Victoria, providing specialist knowledge and support to young people from migrant and refugee backgrounds.
Caring for your community: A Career in Aged Care for Bilingual Staff (2007). A booklet to address the growing need for bilingual workers in aged care.

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All service providers operating in Queensland are required to comply with the Queensland Anti-Discrimination Act 1991 . The Queensland Civil and Administrative Tribunal (QCAT) has jurisdiction to hear and decide complaints about contraventions of this Act. Frequently Asked Questions There are also...
There are a range of legal structures which may be suitable for Queensland not-for-profit community groups. The four main options are: an incorporated association: Associations Incorporation Act 1981 (QLD) and Associations Incorporation Regulation 1999 (QLD) a company limited by guarantee:...
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Author: 
Sharon Daley, Queensland Council of Social Service

Did you know that every minute 20 people leave everything they have behind in order to escape war, persecution or terror?

The United Nations has marked 20 June as World Refugee Day and it is on this day that, 'we commemorate the strength, courage and perseverance of millions of refugees...

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Author: 
Dr Sonja Hood CEO of Community Hubs Australia

School readiness is a term used by educators to refer to a child’s preparedness for their first day in the classroom. If you are like me, you may be thinking it’s all about literacy and numeracy, but when I started as the CEO of Community Hubs Australia I found out it was about something much...

Dr Kamil Shah, QCOSS Senior Policy Officer
Author: 
Dr Kamil Shah, QCOSS Senior Policy Officer

A joint QCOSS and PeakCare one-day workshop will explore the many aspects of cultural inclusion in a community service setting on 15 February.

Attendees will gain a better understanding of the strengths of culturally diverse communities and how to appropriately include people from...

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Author: 
Tiffany Tento, QCOSS

Queensland communities are being encouraged to be part of the solution and help put an end to family violence, as part of this year’s Domestic and Family Violence Prevention Month in May.

Minister for the Prevention of Domestic and Family Violence Shannon Fentiman has called on all...

Author: 
Queensland Council of Social Service

The Queensland Council of Social Service (QCOSS) recently released a new report revealing the interrelated nature of poverty and disadvantage, highlighting key areas in Queensland which need to be addressed with better targeted programs, policies and investment.

...

Embrace training for kindergarten educators
Author: 
Cherie Lamb, Queensland Council of Social Service

The EMBRACE Culture in Kindy Program aims to increase kindergarten participation for children from Aboriginal and Torres Strait Islander and Culturally and Linguistically Diverse backgrounds in Queensland.

Our ‘Embracing cultural diversity in...

Multicultural hands
Author: 
Grazia Catalano, Multicultural Policy Officer, QCOSS

The Queensland Government has just released some excellent policy documents on the Cultural Diversity Policy and the ...

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