In this section we've answered some of your most frequent questions about COVID-19 affecting the community services sector and your clients.

Including:

Find more answers to frequently asked questions about COVID-19

The Australian Government has compiled a list of frequently asked questions about COVID-19, including:

  • What it is? 
  • How is it spread? 
  • If you should get tested 
  • Who is most at risk?  

Visit the website for more information.

Advice for childcare centres

Advice for aged care facilities

FAQs and myth-busters

The Queensland Government has a list of FAQs and myth-busters, including:

  • What is social distancing?
  • Are the elderly, pregnant women and children more at risk of COVID-19?
  • What if I don't have Medicare cover?
  • Should I wear a face mask?

Consumer protection 

The Australian Competition and Consumer Commission (ACCC) has produced COVID-19 information for consumers.

decorative
The COSS Network is partnering with Professor David Gilchrist (University of Western Australia) for a focused webinar on the applicability and accounting for JobKeeper payments for not-for-profits (NFPs) and charities. The one-hour webinar will cover the key elements and considerations for applying...
Queensland Government Media Release The Queensland Government has extended Covid-19 support for vulnerable multicultural communities with a dedicated $900,000 connections package for refugees, asylum seekers and migrants. Multicultural Affairs Minister Stirling Hinchliffe said people on temporary...
Monday 25 May 2020 1:00pm to 2:00pm The ACOSS/UNSW Poverty and Inequality partnership, in collaboration with Anti-Poverty Week invites you to an Australia at Home lunchtime webinar on Poverty in Australia: pre-COVID realities and post-COVID choices. Australia at Home is an initiative, supported by...
Queensland Government media release Queensland small businesses can now apply for a up to $10,000 grant under a new $100 million package to help them counter the impact of COVID-19. The package was announced today as part of Queensland’s Economic Recovery Strategy: Unite and Recover for Queensland...
decorative
Do you need emergency financial relief? Access Emergency Relief is open to anyone living in Queensland, regardless of visa status or citizenship. The helpline is able to provide vouchers for various supermarkets, Caltex and payment of any bills in your name. This can all be done over the phone,...
decorative
A comprehensive list of hand sanitiser manufacturers has been released by the Queensland Government. These companies are either contracted to the Queensland Government or known to the hand sanitiser essential supply team. Please note this is not an exhaustive list and many other hand sanitiser...
decorative
Being alert to elder abuse in our communities is always important, especially now during the COVID-19 pandemic. Research shows family violence often increases during major crises and disruptions, which means some older Queenslanders may be at increased risk of abuse at this time. Social and...
Join the Australian Alliance to End Homelessness (AAEH) for an online forum focusing on Rough Sleeping Responses due to the current COVID-19 pandemic Each state and territory government has been responding Rough Sleeping during this COVID-19 differently, this forum is your chance to hear exactly...
decorative
The Councils of Social Service (COSS) Network partnered with Professor David Gilchrist and Thomas Emery from University of Western Australia to present a webinar on JobKeeper Payment. The webinar examined the applicability and accounting for not-for-profits and charities accessing the scheme. With...
decorative
QCOSS is presenting a series of six free webinars to help you manage your financial wellbeing. From 19 May, weekly webinars will take place from 12:00pm – 1:00pm, spanning topics such as energy hardship, managing household energy and water bills, managing debt and much more. These webinars are...

Pages

A central point where you can find information and support on the COVID-19 changes affecting renting in Queensland. An initiative of the Queensland Government in collaboration with RTA, Tenants Queensland and REIQ. The hub includes: Information for renters Information for property owners...
This 30-minute online training module is for health care workers in all settings. It covers the fundamentals of infection prevention and control for COVID-19. This training module covers the fundamentals of infection prevention and control for COVID-19 including: COVID-19 – what is it? Signs and...
Insight centre for alcohol and other drug training has developed a toolkit for remote alcohol and other drug (AOD) counselling service delivery. The toolkit contains mobile apps, interactive websites and downloadable worksheets that can be used to enhance telephone or online-based AOD counselling...
The Chamber of Commerce and Industry Queensland (CCIQ) has published a series of webinars designed to support businesses during the COVID-19 pandemic. Topics include: Is your business ready or prepared for remote working environments? Be practically prepared State and Federal Government resources...
The following fact sheets provide more information about financial assistance to support individuals and households through Coronavirus. Income support for individuals - eligibility information about income support payments and the Coronavirus supplement to be paid at a rate of $550 per fortnight...
Oneplace Find help near you. Search more than 53,000 Queensland family community services at oneplace . Department of Social Services The Department of Social Services provides a search function to find your nearest emergency relief provider . Ask Izzy Ask Izzy is a mobile website that connects...
Thriving Communities Partnership (TCP) provides a COVID-19 pandemic resource platform that includes response packages, support and information available from TCP partners and other organisations across Australia. More information here
You can download a business continuity plan template here or a template for a disaster plan for community organisations here . If you don’t already have a formal business continuity plan in place, or you need to update it, visit the Business continuity page for more information on what to include...
decorative
Author: 
Samuel Mortimer, QCOSS

Workplaces across Australia are innovating in the face of the COVID-19 pandemic - with many transitioning to operating in a virtual environment as employees begin to work from home.

It can be a learning curve for some people working from home for the first time, but...

See videos from StudioQ related to this topic

Share or Print