Cost of living pressures impact many Queenslanders, particularly those on low incomes who may be experiencing poverty and disadvantage.

The cost of essential services, such as electricity, water, telecommunications and public transport, has a significant impact on low-income households, who typically spend a higher proportion of their income on essentials.

QCOSS tracks the cost of living over time for a number of example households through our Cost of Living reports.

On these pages you will find information, factsheets, links and news items to assist you in helping your clients maintain access to affordable essential services, and keep you up-to-date on changes that may affect you or your clients. The information covers:

  • Financial and budgeting tips

  • Electricity and gas bills

  • Water costs

  • Transport information

  • Telecommunications information

  • Emergency relief

Media Statement Minister for Communities, Women and Youth, Minister for Child Safety and Minister for the Prevention of Domestic and Family Violence The Honourable Shannon Fentiman Financial assistance is now available for south-east Queensland’s not-for-profit organisations that have been affected...
Did you know 10 per cent of us don’t think our insurance would cover the cost of rebuilding our home, and that another 10 per cent have no home insurance at all? People living in high risk areas know the value of preparing their properties to reduce the risk of damage from a natural disaster, but...
The Salvation Army has launched its Switched on Communities education program to help people under financial pressure find savings on their electricity bills, including an electricity saving advice hotline on 1300 221 993. The telephone line is open to any electricity consumer who is looking for...
Queensland Government media release The Palaszczuk Government’s Back to Work to provide incentives for regional Queensland employers to take on unemployed workers has supported more than 1000 jobs. Visiting Townsville business Flying Colours Aviation today, Premier Annastacia Palaszczuk said the $...
The National Welfare Rights Network has published a useful factsheet for people who have received a debt collection letter from Centrelink to help better understand what to do. It can be accessed on their website . Other organisations you can contact if you have questions about the debt collection...
People struggling to pay their bills and debts will now find it easier to access trustworthy information and advice that will help them get back on top. Financial Counselling Australia, with special guest Paul Clitheroe, has launched the new National Debt Helpline website and national brand for the...
Not-for-profit Law has updated its guide to 'The laws of advertising and your community organisation'. The resource provides practical tips to help organisations comply with the laws of advertising and marketing in Australia. Importantly, these laws apply to many fundraising activities of charities...
Queensland Council of Social Service (QCOSS) is thrilled that more than 150,000 Queensland families will receive a rebate on their electricity bills as part of new state government policy. Following recommendations from QCOSS, the existing $330 Electricity Rebate will be extended to include...
Since 2009 the Queensland household energy survey has provided insights into electricity use, ownership and use of appliances, and energy efficiency behaviours. The information is used to help Energex, Ergon Energy, Powerlink and Energy Queensland assess Queenslanders’ energy use behaviours and...
You, your clients, colleagues and friends are invited to join us for a free sausage sizzle while learning how to save money on your energy costs. Bring along your electricity bill to find out all you need to know about your energy use, how to read your bill, solar power, find out whether you are...


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