Reporting means an organisation formally collects information and distributes it to internal and external stakeholders. Internal stakeholders may include the organisation's management board and employees, while external stakeholders may be the general public, government and funding providers.

This section provides information on the types of reports you may need to provide to funders and other key stakeholders.

By accurately reporting information, organisations help decision makers to identify important managerial and administrative issues and develop evidence-based strategic plans.

Reporting on evaluation is an important part of the planning and evaluation process.

The Queensland Government uses the OASIS: Online Acquittal Support Information System for reporting purposes.

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Queensland Government media release The Palaszczuk Government has secured an additional $500 million in funding for its program of 12-month interest free loans for COVID19-affected businesses, doubling the initial commitment. Minister for Agricultural Industry Development and Fisheries Mark Furner...
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Queensland Government media release The Palaszczuk Government has moved to ensure businesses employing Queenslanders will not pay payroll tax on the Federal Government’s JobKeeper payments. Premier Annastacia Palaszczuk said the move was her Government’s latest initiative to support Queensland...
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The Energy Efficient Communities Program will deliver $40 million in grants to help community groups and businesses lower their energy bills and reduce emissions. The aim of the program is to help businesses and community organisations save energy and lower their bills by funding equipment upgrades...
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Queensland Government media release Queensland small businesses are being reminded that state government help is available, Employment and Small Business Minister Shannon Fentiman said today. The Minister said more than 5,000 small businesses had contacted the Queensland Government’s Small Business...
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Workplaces across Australia are innovating in the face of the COVID-19 pandemic - with many transitioning to operating in a virtual environment as employees begin to work from home. It can be a learning curve for some people working from home for the first time but thankfully there are some really...
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Although remote working is not new for many employees, some departments have never had a requirement to operate in this way. Is your organisation prepared to run business-critical processes remotely? The Chamber of Commerce and Industry Queensland (CCIQ) has published a series of webinars designed...
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Queensland Government media release The Queensland Government is increasing its efforts to help small business during the COVID-19 pandemic by partnering with the Chamber of Commerce and Industry Queensland (CCIQ) to deliver widespread assistance throughout the state. Minister for Employment and...
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Queensland Government media release The Queensland Government will invest an additional $4 billion in measures to support Queenslanders’ health, their jobs and businesses. Premier Annastacia Palaszczuk said the measures are an unprecedented response to an unprecedented crisis. “To date, this is the...
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Blue Card Services offers events throughout Queensland to help the community understand how the blue card system works. Being held throughout the first half of this year, the sessions include information about the blue card system as a whole and offer an opportunity to meet the Blue Card team to...
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From 1 July 2017 onwards, new forms will be available on the Blue Card Services website. Check that you have the most current version of the application forms by looking at the ‘valid for lodgement’ date on the top right corner of the form. The new forms will state that they are valid for lodgement...

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Are you looking for support in Queensland, or trying to find a service that meets your needs? Now you can search oneplace , the service directory hosted by the Queensland Family and Child Commission. oneplace is an easily accessible directory of community services to help Queensland families to get...
The Queensland Disaster Management website and the Get Ready website have a range of information and useful resources that can assist you to plan and prepare for an emergency. As part of your preparedness and planning for weather events, access regular weather forecast updates from the Bureau of...
The Legal Health Check is a collaboration between the Queensland Public Interest Law Clearing House (QPILCH) and the National Association of Community Legal Centres Inc. The Legal Health Check provides a number of resources and tools to help organisations identify their clients' legal needs and...
The Queensland Council of Social Service (QCOSS) has produced the Planned Support Guide: an approach to case management for people working in a wide range of community services. If you are a front line worker, supervisor or manager this guide is for you. The guide assists in the development of a...
All special fundraising events are different. Each have their own special set of circumstances and requirements. Our Community Matter's event management team has pooled their many years of experience to create a fundraising event checklist to help you get started on your planning journey. This list...
Authored by: Craig Ford, Polymorphic Solutions Your community organisation might have run on spreadsheets, shared folders and Access databases until one day, when you realised the systems don’t talk to each other and your organisation can’t grow without a single integrated system. Then it is time...
Many not-for-profit organisations are now developing income-generating activities to reduce the reliance on government and philanthropic funding, and others are establishing social enterprises to respond to client needs in a sustainable way. The development of business skills and systems is very...
This guide looks at client-focused service integration . Options and resources are provided that can assist organisations even without structural change to or between the service providers (government and non-government) involved. Other resources such as the Planned Support Guide provide a case...
This resource has been developed by Knode and Foresters to support boards and service managers assess their financial position and strategically build their organistion's financial sustainability. Building financial sustainability in your organistions contains tools to help you: Assess where your...
Forms and templates to support clients using your service from the VOICE suite of resources http://www.communitydoor.org.au/voice/standard1-6
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Author: 
Sam Mortimer, Queensland Council of Social Service

Are you looking to build on your existing skills or finesse your knowledge in aspects of the community services sector during the new year?

Community Door's eTraining suite offers a number of free courses you can complete at your own...

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Author: 
Richard Fahy, Lutheran Community Care

Information, knowledge and process management focusses on capturing meaningful and relevant data to assist evidencing multiple areas of an organisation. A few key areas may include:

  1. The organisation is on track and demonstrating it is achieving its strategic goals
  2. The
  3. ...
Author: 
Dr Ruth Knight, Zark Consultancy

Like many other community organisations, you are probably being increasingly asked to demonstrate the outcomes of your programs and services. Outcomes measurement allows you to identify which of your programs and services are successful, and helps you to test assumptions and communicate...

Author: 
Kylie Hogan, National Disability Services

The Community Services Industry is facing a myriad of reforms and challenges now and into the future. 

Challenges such as an ageing population, workforce shortages, sector-wide reforms, technological advances and economic uncertainty are making it more important than ever for...

Managing money
Author: 
Tiffany Tento, Queensland Council of Social Service

The latest edition of the Australian Sector Nonprofit Legal and Accounting Almanac was recently released.

The annual publication contains a summary of significant cases, legislation, and tax issues impacting on the...

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