Measuring an organisation's performance involves the regular collection and reporting of information about the quality of its service. Reporting requirements can vary between funding agencies and service agreements.
- The Standard Chart of Accounts is designed to help community and disability organisations with financial management, financial reporting and to standardise bookkeeping practices.
- Management Support Online has tools and information sheets about developing, planning and implementing performance and evaluation measures.
- Department of Communities funding requires periodic performance reports and performance and progress appraisals. These usually refer to your organisation's service agreement.