What is the community service sector?

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing. Groups in the community that are marginalised or disadvantaged, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CaLD) families and people with a disability, are supported by government and non-government providers of community services. Non-government services are delivered by commercial and not-for-profit organisations.

Is the community service sector for you?

Workers in the social service sector are expected to display sensitivity, a concern for others, good communication skills, and a non-judgmental approach to issues faced by individuals and communities. Those who work with children in a regulated sector (as defined by the Commission for Children and Young People and Child Guardian Act 2000) are required to undergo a suitability check for working with children and be the holder of a current Blue Card. Refer to the Commission for Children and Young People and Child Guardian (CCYPCG) for information.

Workforce and training resources

In this section you can find a number of resources on what it's like to work in the social service sector, career opportunities, courses and training you can undertake, and details of free online professional development training. Use the left hand "Workforce and Training" menu to find the information you are looking for.

If you haven't already taken a look, browse the Community Door eTraining courses - they are all free, online and accessible to anyone. Topics include strengthening NGOs, governance, collaboration and cultural awareness.

Justice Connect runs regular webinars on all aspects of managing a community organisation. You can register for upcoming webinars or watch a recording of previous webinars.

Meeting from above
Good Foundations recently conducted a survey to start a discussion around the question, "What makes a not-for-profit well-run?". The objective of the research was to clarify how the sector defines and measures whether or not a not-for-profit organisation is well-run. The results of the survey were...
Learning passport
My Learning Passport is a free online workshop, supporting people with intellectual or learning disability to start their journey towards the NDIS. It has been developed by the Queenslanders with a Disability Network. The 8 short videos are presented by peer facilitators Sam Matheson and Kane...
NDS logo
A new free online learning program is now available for providers transitioning to the National Disability Insurance Scheme (NDIS). The Costing and Pricing Learning Program Project has been developed by NDS and Curtin Not-for-Profit Initiative to help meet the costing and pricing challenge...
Reconciliation Australia logo
The Share our pride website is designed to give non-Indigenous people a glimpse into the lives and cultures of Australia’s First People. It was developed by Reconcilitation Australia in response to a request from industry for an introductory site for employees. Aboriginal and Torres Strait Islander...
Electricity meter
The Queensland Council of Social Service held a free energy literacy webinar on Tuesday 6 October 2015, covering topics such as: the energy industry in Queensland how to read an electricity bill how to avoid disconnection concessions available for low income earners how to reduce electricity costs...
Community Tree
Community back in the picture - are we ready? 4 to 7 November 2015, Griffith University Meadowbrook Logan The 2015 Logan Community Development Conference will focus on people and community at the centre of change. A new landscape is emerging as a result of structural reforms across multiple sectors...
mda training logo
Do you want to communicate more effectively with your clients that come from refugee backgrounds? Attend a one-day accredited training course to develop competency in working effectively with refugees. This course is part of the national training framework, and can be accredited towards a...
Palliative care logo
The Australian Healthcare & Hospitals Association (AHHA) is offering free online palliative care through its new training portal. There are six modules which can usually be completed in around 12-15 hours, and are available at no cost to participants. Participants are provided with a...
Government and non-government agencies across the Brisbane region have been busy making headway to form three local level alliances (LLAs) that will play an integral role in building and sustaining the local family support system. LLAs are a key element of Family and Child Connect (FaCC) services...
Three happy people having a meeting at work
Around 90 per cent of employees think mental health is an important issue for businesses, but only 50 per cent believe their workplace is mentally healthy. Promoting mental health in the workplace benefits everyone - employees, managers, business owners and organisational leaders. Everyone has a...

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