What is the community service sector?

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing. Groups in the community that are marginalised or disadvantaged, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CaLD) families and people with a disability, are supported by government and non-government providers of community services. Non-government services are delivered by commercial and not-for-profit organisations.

Is the community service sector for you?

Workers in the social service sector are expected to display sensitivity, a concern for others, good communication skills, and a non-judgmental approach to issues faced by individuals and communities. Those who work with children in a regulated sector (as defined by the Commission for Children and Young People and Child Guardian Act 2000) are required to undergo a suitability check for working with children and be the holder of a current Blue Card. Refer to the Commission for Children and Young People and Child Guardian (CCYPCG) for information.

Workforce and training resources

In this section you can find a number of resources on what it's like to work in the social service sector, career opportunities, courses and training you can undertake, and details of free online professional development training. Use the left hand "Workforce and Training" menu to find the information you are looking for.

If you haven't already taken a look, browse the Community Door eTraining courses - they are all free, online and accessible to anyone. Topics include strengthening NGOs, governance, collaboration and cultural awareness.

Justice Connect runs regular webinars on all aspects of managing a community organisation. You can register for upcoming webinars or watch a recording of previous webinars.

Jobs, Skills and Industry logo
Thank you to those who participated in the recent online engagement activity towards the development of the Community Services Jobs, Skills and Industry Strategy 2025 . Once priorities have been identified for consideration by government and industry, the Department of Communities, Child Safety and...
Angela Blanchard speaks in Houston, Texas
Thursday 10 December 2015 is International Human Rights Day . Recently, in Houston, Texas, they held their first Annual Human Rights Day Festival. Angela Blanchard, President and CEO of Neighborhood Centers spoke at the festival about human rights, fears, our beliefs about people, safety and making...
ACNC logo
The Australian Charities and Not‑for‑profits Commission (ACNC) has developed a new guide: Managing conflicts of interest: a guide for charity board members This guide has been developed to help explain what conflicts of interest are and how they can be managed. This guide explains conflicts of...
Training wordmap
Zark Consultancy is running a one day workshop on the Gold Coast on 2 December 2015, on the topic of the nuts and bolts of using logic models to map outcomes . This workshop will give you a thorough understanding of how to use logic models as an effective tool to conduct strategic planning, program...
COTA logo
COTA (Council on the Ageing) Queensland is a state-based organisation committed to advancing the rights, needs and interests of people as they age in Queensland. They work to create a more just, equitable and caring community in which older people are actively involved and have access to...
Meeting from above
Good Foundations recently conducted a survey to start a discussion around the question, "What makes a not-for-profit well-run?". The objective of the research was to clarify how the sector defines and measures whether or not a not-for-profit organisation is well-run. The results of the survey were...
Learning passport
My Learning Passport is a free online workshop, supporting people with intellectual or learning disability to start their journey towards the NDIS. It has been developed by the Queenslanders with a Disability Network. The 8 short videos are presented by peer facilitators Sam Matheson and Kane...
NDS logo
A new free online learning program is now available for providers transitioning to the National Disability Insurance Scheme (NDIS). The Costing and Pricing Learning Program Project has been developed by NDS and Curtin Not-for-Profit Initiative to help meet the costing and pricing challenge...
Reconciliation Australia logo
The Share our pride website is designed to give non-Indigenous people a glimpse into the lives and cultures of Australia’s First People. It was developed by Reconcilitation Australia in response to a request from industry for an introductory site for employees. Aboriginal and Torres Strait Islander...
Electricity meter
The Queensland Council of Social Service held a free energy literacy webinar on Tuesday 6 October 2015, covering topics such as: the energy industry in Queensland how to read an electricity bill how to avoid disconnection concessions available for low income earners how to reduce electricity costs...

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