What is the community service sector?

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing. Groups in the community that are marginalised or disadvantaged, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CaLD) families and people with a disability, are supported by government and non-government providers of community services. Non-government services are delivered by commercial and not-for-profit organisations.

Is the community service sector for you?

Workers in the social service sector are expected to display sensitivity, a concern for others, good communication skills, and a non-judgmental approach to issues faced by individuals and communities. Those who work with children in a regulated sector (as defined by the Commission for Children and Young People and Child Guardian Act 2000) are required to undergo a suitability check for working with children and be the holder of a current Blue Card. Refer to the Commission for Children and Young People and Child Guardian Act 2000 for information.

Workforce and training resources

In this section you can find a number of resources on what it's like to work in the social service sector, career opportunities, courses and training you can undertake, and details of free online professional development training. Use the left hand "Workforce and Training" menu to find the information you are looking for.

If you haven't already taken a look, browse the Community Door eTraining courses - they are all free, online and accessible to anyone. Topics include strengthening NGOs, governance, collaboration and cultural awareness.

Justice Connect runs regular webinars on all aspects of managing a community organisation. You can register for upcoming webinars or watch a recording of previous webinars.

The 2016 Child Aware Approaches Conference was held at the Brisbane Convention and Exhibition Centre, 23-24 May 2016. Many of the presentations are now available to watch online, and you can also download the presentation slides. Presentations included: The Oration Healing to Thrive: Building the...
The conference will be held in Cairns, Maryborough and Toowoomba on Wednesday 24 August 2016 and is a great opportunity for people within and beyond Queensland’s disability sector to share information, create new connections, and encourage innovation to make a difference for people with disability...
Disability affects almost 1 in 5 Queenslanders across a range of ages, cultures and locations. The NDIS (National Disability Insurance Scheme) is expected to create between 15,900 and 19,400 additional jobs across Queensland when fully implemented. For more information, watch the video created by...
The National No-Interest-Loan-Scheme (NILS) conference was recently held in June 2016 in Adelaide. The presentations from the conference workshops are now available: Marketing masterchef Are social enterprises the answer? Financial conversations Are you making an ethical decision? The good and the...
The National Disability Insurance Scheme (NDIS) has officially started in Queensland today, signalling the beginning of a new era in disability services and huge opportunity for new workers to join the sector. The NDIS is the biggest social reform in more than 40 years, giving people with...
Disaster resilience is "the ability of individuals, communities, organisations, or countries exposed to disasters and crises and underlying vulnerabilities to: anticipate, reduce the impact of, cope with, and recover from the effects of adversity without compromising their long-term prospects." (...
Australia is becoming more culturally diverse and many Australian organisations need support to effectively manage the opportunities and challenges that this cultural diversity brings. Research demonstrates that organisations that manage cultural diversity well can expect to receive a host of...
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The Australian Insitute of Company Directors' (AICD) NFP Governance and Performance Study is an important initiative that helps identify the current challenges and opportunities facing the sector. 2016 is the seventh year they have run the study, making it the largest and longest running NFP...
The National Disability Insurance Agency (NDIA) published their Market Position Statement for Queensland this week. The NDIA predict significantly higher growth in jobs than the 13,000 FTE predicted by Qld Government: the NDIA expects between 15,900 and 19,400 extra FTE jobs in Queensland by the...
Domestic and family violence is an issue that can extend to the workplace, affecting staff safety, wellbeing, attendance and performance. An increasing number of businesses and organisations are realising they must play a role in supporting staff who are affected. Some of the ways workplaces can...

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