What is the community service sector?

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing. Groups in the community that are marginalised or disadvantaged, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CaLD) families and people with a disability, are supported by government and non-government providers of community services. Non-government services are delivered by commercial and not-for-profit organisations.

Is the community service sector for you?

Workers in the social service sector are expected to display sensitivity, a concern for others, good communication skills, and a non-judgmental approach to issues faced by individuals and communities. Those who work with children in a regulated sector (as defined by the Commission for Children and Young People and Child Guardian Act 2000) are required to undergo a suitability check for working with children and be the holder of a current Blue Card. Refer to the Commission for Children and Young People and Child Guardian Act 2000 for information.

Workforce and training resources

In this section you can find a number of resources on what it's like to work in the social service sector, career opportunities, courses and training you can undertake, and details of free online professional development training. Use the left hand "Workforce and Training" menu to find the information you are looking for.

If you haven't already taken a look, browse the Community Door eTraining courses - they are all free, online and accessible to anyone. Topics include strengthening NGOs, governance, collaboration and cultural awareness.

Justice Connect runs regular webinars on all aspects of managing a community organisation. You can register for upcoming webinars or watch a recording of previous webinars.

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Legal Aid Queensland invites community workers to join a free webinar on credit and debt. The webinar on Thursday 9 February, at 10am, will be delivered by Paul Holmes, senior lawyer in Legal Aid Queensland’s Consumer Protection team, and will cover: • what happens to clients if they can’t pay...
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A joint QCOSS and PeakCare one-day workshop will explore the many aspects of cultural inclusion in a community service setting. At the end of the day attendees will have a better understanding of the strengths of culturally diverse communities and how to appropriately include people from different...
Back by popular demand The State Councils of Social Service (COSS) are partnering to once again deliver a webinar series to uncover what every not-for-profit organisation needs to know about effectively responding to government procurement processes. The webinars will cover: Getting “tender ready”...
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Domestic violence trial gives tailored help to working women A new project in Queensland will provide extra support to working women affected by domestic and family violence so they can stay in the job and have financial stability. Minister for the Prevention of Domestic and Family Violence Shannon...
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The Australia-ASEAN Emerging Leaders Program (A2ELP) brings together social entrepreneurs from South-East Asia andAustralia to incubate new projects and professional connections across the region. The focus of the program this year will be in the social impact space and is looking for applicants...
CAT Online (Cultural Awareness Training Online) is a powerful digital platform for learning about Aboriginal and Torres Strait Islander culture. It was established in 2015 by four passionate individuals with a vision for curtailing the expression of racism through cultural intelligence training...
The 2016 Boyer Lecture Series titled Fair Australia: Social Justice and the Health Gap, were delivered by Professor Sir Michael Marmot , President of the World Medical Association, Director of the Institute of Health Equity and a leading researcher on health inequality issues for more than three...
Intensive Family Support (IFS) services help vulnerable families who have multiple or complex needs. The services work with families to build their capacity to safely care for and protect their children. The Queensland Government funds a number of organisations to provide IFS in locations across...
Meth Check is a package of free tools and resources designed for Queensland-based health and community service workers who engage with people who use methamphetamine. It includes: eLearning: An introduction to methamphetamine for Queensland workers Psychostimulant Medical Early Intervention...
Churchill Education recently held a webinar on cultural competency, "Walking in two worlds". Aboriginal and/or Torres Strait Islander people have distinct and complex cultures which have been practiced for over 60,000 years and are still in practice today. To provide appropriate service delivery...

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