What is the community service sector?

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing. Groups in the community that are marginalised or disadvantaged, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CaLD) families and people with a disability, are supported by government and non-government providers of community services. Non-government services are delivered by commercial and not-for-profit organisations.

Is the community service sector for you?

Workers in the social service sector are expected to display sensitivity, a concern for others, good communication skills, and a non-judgmental approach to issues faced by individuals and communities. Those who work with children in a regulated sector (as defined by the Commission for Children and Young People and Child Guardian Act 2000) are required to undergo a suitability check for working with children and be the holder of a current Blue Card. Refer to the Commission for Children and Young People and Child Guardian Act 2000 for information.

Workforce and training resources

In this section you can find a number of resources on what it's like to work in the social service sector, career opportunities, courses and training you can undertake, and details of free online professional development training. Use the left hand "Workforce and Training" menu to find the information you are looking for.

If you haven't already taken a look, browse the Community Door eTraining courses - they are all free, online and accessible to anyone. Topics include strengthening NGOs, governance, collaboration and cultural awareness.

Justice Connect runs regular webinars on all aspects of managing a community organisation. You can register for upcoming webinars or watch a recording of previous webinars.

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We have launched a brand new course on the Community Door eTraining website which provides an introduction to the social service sector in Queensland for managers and organisations new to the sector. It is free for anyone to access. It features a profile of the sector in Queensland, insights into...
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The Queensland Government has committed $150 million over five years to establish new Aboriginal and Torres Strait Islander Family Wellbeing services to better support vulnerable Aboriginal and Torres Strait Islander families across the state. From January 2017, the second stage of Aboriginal and...
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The National Disability Services has produced a short animated video as part of their Human Rights and You Training. The free training package is designed for frontline disability workers and supervisors to help them understand human rights and why they are important in their work with people with...
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Nominations are now open for the 2017 Queensland Training Awards — celebrating everyday Queenslanders who have achieved success, best practice and innovation through vocational education and training. Celebrating its 56th year, the prestigious awards recognise those involved in training, including...
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Legal Aid Queensland invites community workers to join a free webinar on credit and debt. The webinar on Thursday 9 February, at 10am, will be delivered by Paul Holmes, senior lawyer in Legal Aid Queensland’s Consumer Protection team, and will cover: • what happens to clients if they can’t pay...
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A joint QCOSS and PeakCare one-day workshop will explore the many aspects of cultural inclusion in a community service setting. At the end of the day attendees will have a better understanding of the strengths of culturally diverse communities and how to appropriately include people from different...
Back by popular demand The State Councils of Social Service (COSS) are partnering to once again deliver a webinar series to uncover what every not-for-profit organisation needs to know about effectively responding to government procurement processes. The webinars will cover: Getting “tender ready”...
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Domestic violence trial gives tailored help to working women A new project in Queensland will provide extra support to working women affected by domestic and family violence so they can stay in the job and have financial stability. Minister for the Prevention of Domestic and Family Violence Shannon...
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The Australia-ASEAN Emerging Leaders Program (A2ELP) brings together social entrepreneurs from South-East Asia andAustralia to incubate new projects and professional connections across the region. The focus of the program this year will be in the social impact space and is looking for applicants...
CAT Online (Cultural Awareness Training Online) is a powerful digital platform for learning about Aboriginal and Torres Strait Islander culture. It was established in 2015 by four passionate individuals with a vision for curtailing the expression of racism through cultural intelligence training...

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