What is the community service sector?

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing. Groups in the community that are marginalised or disadvantaged, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CaLD) families and people with a disability, are supported by government and non-government providers of community services. Non-government services are delivered by commercial and not-for-profit organisations.

Is the community service sector for you?

Workers in the social service sector are expected to display sensitivity, a concern for others, good communication skills, and a non-judgmental approach to issues faced by individuals and communities. Those who work with children in a regulated sector (as defined by the Commission for Children and Young People and Child Guardian Act 2000) are required to undergo a suitability check for working with children and be the holder of a current Blue Card. Refer to the Commission for Children and Young People and Child Guardian Act 2000 for information.

Workforce and training resources

In this section you can find a number of resources on what it's like to work in the social service sector, career opportunities, courses and training you can undertake, and details of free online professional development training. Use the left hand "Workforce and Training" menu to find the information you are looking for.

If you haven't already taken a look, browse the Community Door eTraining courses - they are all free, online and accessible to anyone. Topics include strengthening NGOs, governance, collaboration and cultural awareness.

Justice Connect runs regular webinars on all aspects of managing a community organisation. You can register for upcoming webinars or watch a recording of previous webinars.

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NDS Queensland is offering more one day Costing and Pricing seminars across the state - in Ipswich, Brisbane and the Gold Coast. Costing and pricing skill and knowledge is a key area for providers to improve business practices to be prepared to operate in the National Disability Insurance Scheme (...
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Queensland Government media release The Palaszczuk Government is committed to strengthening the child protection system, and last week established new minimum qualification standards for residential care workers. Child Safety Minister Shannon Fentiman said the new requirements within the...
The Cultural and Linguistic Diversity program of Carers Queensland delivers training and awareness on CALD specific issues to service providers to become more culturally aware employees. Working with people with disability and their carers from culturally and linguistically diverse backgrounds (...
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Families Australia, supported by the Australian Government Department of Social Services, will hold the fifth annual Child Aware Approaches Conference (CAA 2017) at the Brisbane Convention and Exhibition Centre, on 15 and 16 May 2017. The two day national conference, Child Aware Approaches: Driving...
Media Statement Minister for Communities, Women and Youth, Minister for Child Safety and Minister for the Prevention of Domestic and Family Violence The Honourable Shannon Fentiman Financial assistance is now available for south-east Queensland’s not-for-profit organisations that have been affected...
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Not-for-profit organisation Micah Projects plans to open a Hope St Café, in South Brisbane, to provide training and employment opportunities for people who are keen to develop self-confidence, skills, qualifications and employment. They currently run Hope St Café in West End, in partnership with...
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NAPCAN is running a two-day course for professionals who want to a run respectful relationships programs for high school age young people. Love Bites is a Respectful Relationships Education Program for 15 – 17 year olds. It consists of two interactive workshops - one on Relationship Violence and...
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On 21 September 2016 the Premier of Queensland requested the Queensland Family and Child Commission (QFCC) undertake a review of the blue card system, the approval and monitoring processes for foster carers (including kinship carers and provisionally approved carers) and pressure points in child...
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We have launched a brand new course on the Community Door eTraining website which provides an introduction to the social service sector in Queensland for managers and organisations new to the sector. It is free for anyone to access. It features a profile of the sector in Queensland, insights into...
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The Queensland Government has committed $150 million over five years to establish new Aboriginal and Torres Strait Islander Family Wellbeing services to better support vulnerable Aboriginal and Torres Strait Islander families across the state. From January 2017, the second stage of Aboriginal and...

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Working together
Author: 
Shelley Dunlop, QCOSS

The Victorian Government offers a comprehensive guide to ensuring that your organisation has a conflict resilient workplace. Conflict is a normal and often...

Report
Author: 
Anne Curson, Queensland Council of Social Service

This month QCOSS releases the Rethinking Resources: Case Studies of Financial Resilience from Community Services report, in which community organisations from Queensland share how they are working to increase...

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