What is the community service sector?

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing. Groups in the community that are marginalised or disadvantaged, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CaLD) families and people with a disability, are supported by government and non-government providers of community services. Non-government services are delivered by commercial and not-for-profit organisations.

Is the community service sector for you?

Workers in the social service sector are expected to display sensitivity, a concern for others, good communication skills, and a non-judgmental approach to issues faced by individuals and communities. Those who work with children in a regulated sector (as defined by the Commission for Children and Young People and Child Guardian Act 2000) are required to undergo a suitability check for working with children and be the holder of a current Blue Card. Refer to the Commission for Children and Young People and Child Guardian Act 2000 for information.

Workforce and training resources

In this section you can find a number of resources on what it's like to work in the social service sector, career opportunities, courses and training you can undertake, and details of free online professional development training. Use the left hand "Workforce and Training" menu to find the information you are looking for.

If you haven't already taken a look, browse the Community Door eTraining courses - they are all free, online and accessible to anyone. Topics include strengthening NGOs, governance, collaboration and cultural awareness.

Justice Connect runs regular webinars on all aspects of managing a community organisation. You can register for upcoming webinars or watch a recording of previous webinars.

decorative
Community Legal Centres Queensland members provide free legal help to anyone who needs it. Their centres are located throughout Queensland and provide specialist and general legal services. They have recently produced a range of posters and postcards promoting their services. If the people...
decorative
Register for this complimentary webinar to discover the latest trends in not-for-profit remuneration. In April, Pro Bono Australia released the 2018 Salary Survey . As the largest and most comprehensive report of its kind, it provides practical and in-depth information on building a remuneration...
decorative
The Small Business Entrepreneur Grants Program is now open for applications. The Grants are helping new small businesses to get off to a better start with access to planning, coaching and training. Grants up to $5,000 (matched by participants) are available to help small businesses engage a...
decorative
This public forum brings together all those with an interest in social enterprise including social entrepreneurs, non-governmental agencies, policy makers, academics, students and funders. The key focus of the forum will be to explore the potential and to chart a new direction towards developing...
decorative
The Queensland Family and Child Commission is holding its fifth Research in the Round forum to be held in Townsville, on 7 June 2018. This forum has an Aboriginal and Torres Strait Islander focus, with the theme of Family wellbeing and loss of identity. All presenters, panel members and the...
decorative
Two upcoming workshops are available for free to assist your organisation in building innovation capacity and capability. The Future of Innovation is Social - webinar In this webinar, Sandy Blackburn-Wright, Managing Director at Social Outcomes, will explain why the size of your enterprise doesn't...
decorative
Community, health and education workers are invited to attend a free legal information webinar about how Legal Aid Queensland can help your clients with legal protection from violent relationships. The webinar will be delivered by Jason Garrick, family lawyer from our Violence Prevention and Women’...
decorative
Did you know that you can profile the good work your organisation is doing to achieve gender equality? A new online feature of the Queensland Women's Strategy allows organisations to profile the work they are undertaking and the good results they are achieving in the areas of women's participation...
decorative
The Windsor Group and BDO Australia will be holding a free event to discuss the changes to accounting standards announced by the Australian Accounting Standards Board (AASB) that will affect your non-profit business. The event will be led two experts Russell Postle, Partner at BDO Australia and Mel...
decorative
The Independent Pricing Review undertaken by McKinsey & Company has been released. The report made 25 recommendations all of which have been accepted by the National Disability Insurance Agency (NDIA). Jobs Australia, along with most employers in the sector, National Disability Services (NDS),...

Pages

Author: 
Shelley Dunlop, Queensland Council of Social Service

You may have seen the Network Spaces tab at the top of the Community Door site. You may even think Network Spaces is actually Community Door, a common assumption since the whole of Community Door used to be that green colour.

So what is Network Spaces and why would you want to use it?...

Ring of paper children including some in wheelchairs
Author: 
Kristian Schader, Calxa

With the impending roll-out of the National Disability Insurance Scheme (NDIS) looming large in Queensland, some Not-For-Profit service providers in the Townsville region are expressing a feeling of isolation and of being somewhat disconnected.

Responding to this need, Calxa...

decorative image
Author: 
Stacy Field, Workforce Council

Strategic workforce planning is a process of taking a holistic and future focused look at your organisation, its service delivery and its workforce needs into the future. Whilst there is so much uncertainty in our environment, organisations can still explore what is and what could be, and make...

Smiling people having a meeting
Author: 
Lauren Trask, QuIHN

If we combine the concepts of culture, leadership and governance we acknowledge the philosophy and the fundamental pillars that enable the non-government sector to meet the needs of communities that require support. When I work with an organisation my one question is “what level of quality do...

Decorative image
Author: 
Richard Fahy, Lutheran Community Care

Information, knowledge and process management focusses on capturing meaningful and relevant data to assist evidencing multiple areas of an organisation. A few key areas may include:

  1. The organisation is on track and demonstrating it is achieving its strategic goals
  2. The
  3. ...
 Charles Clowes
Author: 
Charles Clowes, Australian Organisation For Quality

Within the organisational development toolkit the capability area of quality systems, innovation and improvement refers to staff and client contribution, innovation, quality culture and management, reporting, adaptability and improvement, legislation and risk management.

The...

Author: 
Dr Ruth Knight, Zark Consultancy

Like many other community organisations, you are probably being increasingly asked to demonstrate the outcomes of your programs and services. Outcomes measurement allows you to identify which of your programs and services are successful, and helps you to test assumptions and communicate...

""
Author: 
Darren Smith, Breaking New Ground

A new chapter in the story of the not-for-profit sector is being drafted. How do small to medium organisations ensure they're written into the script?

The not-for-profit sector has already experienced significant change and uncertainty over the last few years:

  • ...
Capability sign
Author: 
Len Airey, DCA Advisory Services

Strategic capability is about capacity, resources and skills that will enhance and improve the long-term sustainability of an organisation. Long-term sustainability, requires people to think differently about their future - not to look at the future through the prism of the past but to get all...

Author: 
Kylie Hogan, National Disability Services

The Community Services Industry is facing a myriad of reforms and challenges now and into the future. 

Challenges such as an ageing population, workforce shortages, sector-wide reforms, technological advances and economic uncertainty are making it more important than ever for...

Pages

See videos from StudioQ related to this topic

Share or Print