The organisational development modules are designed to assist organisations to undertake more detailed work in some of the key areas of capability.

These modules will be most effective when accessed by organisations that have completed the Organisational Development Toolkit and have developed a Capability Development Plan (Tool C).

To help you identify the modules relevant to your organisation, the Business Development Areas from the Capability Development Plan (Tool C) are indicated at the start of each module.

Module 1 - Costing, Pricing and Budgeting

Presented by Linda Hayes, Corporate Synergies Australia

Business Development Areas

4. Financial Sustainability

7. Information, Knowledge and Process Management

Overview

In this module, Linda Hayes discusses the process of costing, pricing and budgeting for community service organisations.

Costing involves detailed identification, categorisation, measurement and valuation of all resource inputs exchanged or sacrificed to achieve an organisational service, program or activity outcome.

Pricing is very different from costing. Organisations have the majority of influence in decisions determining their costs but have less influence in decisions determining the price clients are prepared to pay for a particular service outcome.

At the core of budgeting is stakeholder agreement on exactly how limited, valuable resources are planned to be used to achieve strategic and operational plans.

Watch a short introductory video on costing, pricing and budgeting

Watch the whole costing, pricing and budgeting module video

You can also watch the costing, pricing and budgeting module in four small sections

Costing, pricing and budgeting part one

Costing, pricing and budgeting part two

Costing, pricing and budgeting part three

Costing, pricing and budgeting part four

Download the presentation slides, workbooks and resources

Slides - Costing, Pricing and Budgeting

Slides - Costing, Pricing and Budgeting (PDF)

Workbook - Costing, Pricing and Budgeting

Workbook - Costing, Pricing and Budgeting (PDF)

Worksheet - Financial Reporting

Worksheet - Financial Reporting (Excel)

Template - Costing

Template - Costing (Word)

Worksheet - Valuation of Volunteer Services

Worksheet - Valuation Volunteer Services (PDF)

Workbook - Financial Viability and Sustainability

Workbook - Financial Viability and Sustainability (PDF)

Workbook - Financial Literacy for NFP Boards

Workbook - Financial Literacy for NFP Boards (PDF)

Once you have finished Module 1 on Costing, Pricing and Budgeting, you may like to access the resources on financial sustainability to further assist you in your organisational development work.

Module 2 - Collaboration and Partnering

Presented by Marcia Dwonczyk, Creativma

Business Development Areas

1. Strategic capability

2. Governance and leadership

8. Collaboration and partnering

Overview

In this module, Marcia Dwonczyk discusses the process of collaboration and partnering for community service organisations.

This module examines best practice around consortiums, partnerships and collaboration models of business practice in the context of change drivers in the community services sectors. The following areas will examined for their critical role in successful collaborative practice:

  • the organisational behaviour needed to work well with others
  • the enablers and blockers to effective collaboration
  • collaborative practice as a possibility to solve key sustainability issue such as back office capacity and competence.

Watch a short introductory video


 

Watch the Collaboration and Partnering module videos
 

Part 1: Why collaborate?

Part 2: What do we mean by collaboration and partnering?

Part 3: How to collaborate and partner well

Part 4: New tools for new ways of working

Download the presentation slides and workbook

Module 2 - slides part 1

Slides: Part 1: Why collaborate? (PDF)

Module 2 - slides part 2

Slides: Part 2: What do we mean by collaboration and partnering? (PDF)

Module 2 - slides part 3

Slides: Part 3: How to collaborate and partner well (PDF)

Module 2 - slides part 4

Slides: Part 4: New tools for new ways of working (PDF)

Module 2 - Workbook - Collaboration and Partnering

Workbook - Collaboration and Partnering (PDF)

Once you have finished Module 2 on Collaboration and Partnering, you may like to access the resources on Collaboration and Partnering to further assist you in your organisational development work.

Module 3: Workforce planning

Presented by Stacy Field, Health and Community Services Workforce Council

Business development areas

1. Strategic capability

5. Workforce planning and development

Overview

In this module, Stacy Field discusses why taking a strategic approach to workforce planning is of critical importance to developing and maintaining your workforce into the future, especially in a climate of change.

This module uses the Workforce Council’s Workforce Planning Framework to begin exploring the key elements of workforce planning through three sessions:

  • Industry and workforce planning: Industry data/overview; what is workforce planning and development, and why it is important for community services, and; how to begin - Scoping and planning the project.
  • Future focus and workforce design: Key issues and trends impacting on health and community services delivery; designing a workforce to meet future demand; profiling your existing workforce; comparative analysis and identifying workforce issues in your organisation, and: prioritising workforce issues.
  • Implementation and resourcing: Facilitating the important shift from planning to implementation mode; managing and monitoring the plan; evaluating the plan, and; overview of key resources and initiatives to support workforce development.

Watch a short introductory video

Watch the workforce planning and development module videos

Part 1: Getting started: workforce planning and development

Part 2: Understanding and identifying your workforce gaps: workforce planning and development

Part 3: Producing and implementing your workforce plan: workforce planning and development

Download the presentation slides

Module 3 Slides - Pt 1

Slides Part 1: Industry and workforce planning

Module 3 Slides - Pt 2

Slides Part 2: Future focus and workforce design

Module 3 Slides - Pt 3

Slides Part 3: Implementation and resourcing

Once you have finished Module 3 on Workforce Planning, you may like to access the resources on Workforce Planning and Development to further assist you in your organisational development work.

Module 4 - Leadership

Presented by Bernadette Rutyna, Human Ingredient

Business Development Areas

1. Strategic Capability

2. Governance and Leadership

3. Client and Market Focus

Overview

This module focuses on leadership challenges for organisations and individuals through times of increasing change and uncertainty. Over four parts, this module will explore a range of critical questions facing every leader and organisation.

The module as a whole moves through a range of leadership theories, models and practices which can be cultivated within organisations as powerful approaches to lead through challenges; support people to navigate change in respectful ways and build ownership in the changes; harness collective capacity; and co-create sustainable organisations.

Introductory Video

Part 1 - Self-awareness, mindfulness and change

Part 2: Emotional intelligence, triggers and conflict

Part 3: Leadership and change models

Part 4 - Process and strategies to build ownership in change

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Workbook 1

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Workbook 2

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Workbook 3

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Workbook 4

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Self-assessment - mindfulness

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Worksheet - reflective questions

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Worksheet - emotional intelligence

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