To assist organisations to undertake further organisational development work, resources and tools across the following key areas of capability have been identified:

  1. Strategic Capability
  2. Governance & Leadership
  3. Client and Market Focus
  4. Financial Sustainability
  5. Workforce Planning & Development
  6. Innovation, Quality and Improvement
  7. Information, Knowledge and Process Management
  8. Collaboration & Partnering

These resources will assist organisations that have completed a Capability Development Plan (Tool C) to undertake further organisational development work to reduce identified gaps in capability.

The organisational development modules will also assist, specifically in the areas of governance and leadership, financial sustainability, workforce planning and collaboration and partnering.

If you have identified a resource from your own work that you would like to share, please email the details to sectorreadiness@workforce.org.au

Subscribe to receive email updates about the Sector Readiness and Workforce Capacity Initiative, including updates about resources.

    1. Strategic Capability

      Working Together - A Green Paper

      This paper was developed from a 2011 Community Services Forum and explores how the sector could work better together in the face of significant and unprecedented change in the state and national community service environment.

      Our Community - Where not for profits go for help

      Our Community is Australia's Centre for Excellence, providing advice, tools, resources and training for the nation's 600,000 not-for-profits and schools.

      The Berkana Institute

      The Berkana Institute’s theory of change explores the idea that as one system culminates and starts to collapse, isolated alternatives slowly begin to arise and give way to the new. Here you will find an archive of articles, videos, past e-newsletters and information on the toolkits available.

        The Community Tool Box

        The Community Tool Box was developed by the University of Kansas to help people build healthier communities and bring about the changes they envision. This website provides educational modules and tools to help organisations work together to make their communities what they dream they can be. The toolbox contains tools designed to assess capabilities, take action, and sustain the effort.

        Future, Risks and Opportunities Toolkit

        The Institute for Research and Innovation in Social Services (Scotland) has developed this toolkit to help organisations build strategies for the future. It provides techniques and methods for strategically identifying and analysing future risks and opportunities in the workplace. The toolkit is intended for future analysts, policy makers, strategists and anyone managing a futures process. It will encourage the use of futures thinking and analysis in order to make better decisions for practice.

        Meta Future - Professor Sohail Innaytullah & Professor Ivana Milojevic

        Meta Future is an educational think tank that explores alternative and preferred futures and the worldviews and myths that underlie them. Based on the six pillars model, the content of this website explores  Futures Thinking and Strategy Transformation, Anticipating the Future, Timing the Future, Deepening the Future, Creating Alternatives to the Present, and Transforming the Present and Creating the Future.

        Principle Business Resource - Australian Government

        There are many free tools and resources available on business.gov.au that can help your business start and grow.  Finding business grants and support, Tools for starting a business, Tools for growing a business, Business plan template and guide, Marketing plan template and guide, Succession plan, template & guide, Emergency management & recovery plan template & guide.

          2.  Governance and Leadership

          Third Sector Magazine

          Third Sector is the magazine for Australia's not-for-profit sector. Published quarterly, every edition covers key areas of interest to not-for-profit organisations including news, governance, advocacy, membership, leadership and fundraising and information on meetings and events. Third Sector is endorsed by the Australian Society of Association Executives.

          Community Tool Box

          The Community Tool Box was created by the University of Kansas to help people build healthier communities and bring about the changes they envision. This website provides educational modules and tools to help organisations work together to make their communities what they dream they can be. The toolbox contains tools designed to assess capabilities, take action, and sustain the effort.

          Social Leadership Australia

          Social Leadership Australia lead change and change leaders. SLA believe that leadership is not management. It is the purposeful use of collective wisdom, awareness, creativity and human skill to face difficult problems, drive change and unlock unseen potential.  Read more about this topic in the free publications available on this website.

          Good Governance Principles and Guidance - Australian Institute of Company Directors (AICD)

          The Good Governance Principles and Guidance for Not-for-Profit Organisations (Principles and Guidance) have been created by the Australian Institute of Company Directors as part of their commitment to the not-for-profit sector and its directors. The objective is to share with the not-for-profit community some key principles that are a useful starting point for not-for-profit boards when considering what constitutes good governance practice.

          PUUYA Foundation

          The Puuya Foundation aims to build partnerships, programs and activities that enable Indigenous Australians to access the same life opportunities as other Australians. The foundation is an independent, non-profit and secular organisation established to strengthen “puuya”, meaning “life force” in local Kuuku Ya’u language.

          Australian Catholic University

          EDUCATION COURSE - Graduate Certificate in Management of Not-for-Profit Organisations . With philanthropic budgets decreasing and ongoing government reform, an increasing number of not-for-profit organisations are realising that having a worthy cause is no longer enough to ensure their future existence.  This course is for managers who want to develop their management and leadership skills further for use in non-profit organisations.

          3.  Client and Market Focus

            Pro Bono Australia: EVENTS

            The Pro Bono Events website helps you easily find local workshops, state conferences or professional breakfasts in your area. Pro Bono Australia supports, promotes and partners events for the not-for-profit sector to help people find out about upcoming events and related news.

            OurCommunity - Where not for profits go for help

            Our Community is Australia's Centre for Excellence for the nation's 600,000 not-for-profits & schools, providing advice, tools, resources and training.

            Stanford Social Innovation Review

            Stanford Social Innovation Review is an award-winning magazine and website that covers cross-sector solutions to global problems. It is written for and by social change leaders in the not-for-profit, business and government sectors who view collaboration as key to solving environmental, social, and economic justice issues.  It covers a wide range of subjects such as how not-for-profit organisations can view and gain human capital, and collaborative leadership.

            StudioQ

            Home of QCOSS and Community Door’s online media resources. 

              4. Financial Sustainability

                ACOSS Tax reform: Purpose, principles and process

                ACOSS' set of principles to serve as a starting point for reform of Australia's tax system.

                Foresters – Community Asset Building Resource Guide

                This resource guide is designed to assist not-for-profit community organisations to plan for and build long-term sustainable futures by exploring the steps to achieving property ownership. By engaging in the Community Asses Building process, not-for-profit community organisations can remove the uncertainty around access to suitable premises. The guide also outlines the practical steps to help not-for-profits plan toward asset ownership, including a self-assessment to begin the planning process.

                Plugging the Leaks Toolkit

                Plugging the Leaks was created to support people in communities to take a different approach to local economic development, one that can have a greater, more sustainable impact on their local economies than traditional regeneration initiatives. Part of this toolkit looks at developing a positive local economy in communities and effective use of resources.

                Community Tool Box – Financial Sustainability

                The Community Tool Box provides resources and tools to help people work together to build healthier communities.  The website includes tools for developing a plan for financial sustainability and a checklist.

                StudioQ

                Home of QCOSS and Community Door’s online media resources.

                  5. Workforce Planning and Development

                  Workplace Ready Program - Online Toolkit

                  This online toolkit is packed with practical advice for managers and supervisors who are on the front-line of hiring and retaining staff. The content has been tested with prospective employers and Aboriginal Torres Strait Islander staff in many industries and reflects their valuable input.

                  VCOSS Magazine INSIGHT

                  Contains articles and research relating to the community sector. Focused on finding ways to end poverty and disadvantage and making the clear case for change, it explores important themes and features research, ideas, analysis and commentary from leading thinkers and practitioners on social justice.

                  The Berkana Institute

                  The Berkana Institute and partners share the clarity that whatever the problem, community is the answer. The Berkana Institute’s theory of change explores the idea that as one system culminates and starts to collapse, isolated alternatives slowly begin to arise and give way to the new. Here you will find an archive of articles, videos, past e-newsletters and information on the toolkits.

                  Stanford Social Innovation Review

                  Stanford Social Innovation Review is an award-winning magazine and website that covers cross-sector solutions to global problems. It is written for and by social change leaders in the not-for-profit, business and government sectors who view collaboration as key to solving environmental, social, and economic justice issues.  It covers a wide range of subjects such as how not-for-profit organisations can view and gain human capital, and collaborative leadership.

                  Health and Community Services Workforce Council

                  The Workforce Council plays an important role in generating research questions and in identifying research gaps with our industries and sectors. The Workforce Council is strongly focused on evidence-based practice, which means that research findings are integrated into the work of their policy makers and practitioners. Through the application of our research findings to their capacity building activities, organisations are assisted to improve services to communities more broadly.

                  StudioQ

                  Home of QCOSS and Community Door’s online media resources.

                  6. Innovation, Quality and Improvement

                  VCOSS Magazine INSIGHT

                  Contains articles and research relating to the community sector. Focused on finding ways to end poverty and disadvantage and making the clear case for change, it explores important themes and features research, ideas, analysis and commentary from leading thinkers and practitioners on social justice.

                  OurCommunity - Where not for profits go for help

                  Our Community is Australia's Centre for Excellence for the nation's 600,000 not-for-profits & schools, providing advice, tools, resources and training.

                  The Berkana Institute

                  The Berkana Institute and partners share the clarity that whatever the problem, community is the answer. The Berkana Institute’s theory of change explores the idea that as one system culminates and starts to collapse, isolated alternatives slowly begin to arise and give way to the new. Here you will find an archive of articles, videos, past e-newsletters and information on the toolkits.

                  Community Tool Box

                  The Community Tool Box was created by the University of Kansas to help people build healthier communities and bring about the changes they envision. This website provides educational modules and tools to help organisations work together to make their communities what they dream they can be. The toolbox contains tools designed to assess capabilities, take action, and sustain the effort.

                  StudioQ

                  Home of QCOSS and Community Door’s online media resources.

                    7. Information, Knowledge and Process Management

                      VCOSS Magazine INSIGHT

                      Contains articles and research relating to the community sector. Focused on finding ways to end poverty and disadvantage and making the clear case for change, it explores important themes and features research, ideas, analysis and commentary from leading thinkers and practitioners on social justice.

                      Confidence through Evidence Toolkit

                      The Confidence through Evidence toolkit developed by the Institute for Research and Innovation in Social Services (Scotland) provides guidance on the process of finding and using evidence for service innovation and improvement. It has four steps designed to help users acquire, assess, adapt and apply evidence in practice, and involves a number of learning activities to help improve skills and confidence in these areas.

                      Knowledge and innovation – how do they relate?

                      A good definition of Knowledge Management - includes numerous links to other relevant sites.

                      StudioQ

                      Home of QCOSS and Community Door’s online media resources.

                        8. Collaboration and Partnering

                          Working Together - A Green Paper

                          This paper was developed from a 2011 Community Services Forum and explores how the sector could work better together in the face of significant and unprecedented change in the state and national community service environment.

                          StudioQ

                          Home of QCOSS and Community Door’s online media resources.

                          Pro Bono Australia: SOURCE NFP Goods and Services Directory

                          The source of goods and services for the not-for-profit and charity community.  Source is a national goods and services guide that is specifically published for the sector.  Every business listed understands the sector and is a quality goods or service provider.

                          The Partnering Initiative

                          The site provides a range of resources including a Partnering Toolkit, resources and informative newsletter.

                          The Partnership Brokers Association

                          This site provides free access to tools, case studies, training and newsletters. Some resources are for members only, but others are available to the general public.

                          Dixon Partnering Solutions

                          This website includes a white paper, blog and newsletter that are freely available and focus on creating, developing and sustaining effective partnerships.

                          Partnership Analysis Tool and Checklist - VicHealth

                          This resource is for organisations entering into or working in a partnership to assess, monitor and maximise its ongoing effectiveness. It is designed to help organisations develop a clearer understanding of the range of purposes of collaborations, reflect on partnerships and focus on ways to strengthen partnerships by engaging in discussion.

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                          Are you looking for support in Queensland, or trying to find a service that meets your needs? Now you can search oneplace , the service directory hosted by the Queensland Family and Child Commission. oneplace is an easily accessible directory of community services to help Queensland families to get...
                          Volunteering Services Australia (VSA) is a national network of community development services, that aim to assist the hundreds of not-for-profit and charitable organisations with the recruitment and management of volunteers. It is a member-based organisation committed to community engagement and...
                          DV-alert (Domestic Violence Response Training) is Lifeline's free nationally recognised training program that enables health, allied health and frontline workers to confidently: Recognise signs of domestic and family violence Respond with appropriate care Refer people experiencing or at risk of...
                          Legal Aid have a series of captioned recordings about Legal Aid Queensland services on their YouTube channel . Videos for community, health and education workers can be found here and include their published community legal education webinars. Upcoming webinars can be found on the Information for...
                          The Queensland Disaster Management website and the Get Ready website have a range of information and useful resources that can assist you to plan and prepare for an emergency. As part of your preparedness and planning for weather events, access regular weather forecast updates from the Bureau of...
                          The Community Resource Handbooks were launched by Volunteering Queensland on 12 May 2015. They consolidate the knowledge gained through Volunteering Queensland's community leadership work with more than 2,000 community groups over the past fifteen years. The handbooks are aimed at small to medium...
                          This handbook was produced in 2010 by the Queensland Alliance, the peak body for mental health in Queensland. It is a practical approach to helping Sector Development Workers improve their skills and understanding. It provides guidelines on establishing an ethical framework for practice and the...
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                          The change that has occurred in result of the successful #MeToo and #TimesUp movements has surprised many. It is hoped now that these movements will serve as a catalyst to greater gender parity around the world.

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                          House Call Doctor

                          Research shows Indigenous health professionals account for only 0.3% of the national healthcare workforce.

                          This severe underrepresentation has a number of repercussions for the industry and Indigenous members of the community seeking culturally appropriate healthcare.

                          “The...

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                          The traditional model of social and community benefits delivered by government, community groups, charities and the not- for profit sector, with some corporate philanthropy around the edges, has been slowing dying for some years now. 

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                          Community Door hosts a number of useful tools and resources that can assist you with service delivery. These are all free and available for anyone to download. A few of the most popular tools are highlighted here.

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                          In the midst of a changing work environment there are some factors that employers in non-profit organisations may need to consider.

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