To assist organisations to undertake further organisational development work, resources and tools across the following key areas of capability have been identified:

  1. Strategic Capability
  2. Governance & Leadership
  3. Client and Market Focus
  4. Financial Sustainability
  5. Workforce Planning & Development
  6. Innovation, Quality and Improvement
  7. Information, Knowledge and Process Management
  8. Collaboration & Partnering

These resources will assist organisations that have completed a Capability Development Plan (Tool C) to undertake further organisational development work to reduce identified gaps in capability.

The organisational development modules will also assist, specifically in the areas of governance and leadership, financial sustainability, workforce planning and collaboration and partnering.

If you have identified a resource from your own work that you would like to share, please email the details to sectorreadiness@workforce.org.au

Subscribe to receive email updates about the Sector Readiness and Workforce Capacity Initiative, including updates about resources.

    1. Strategic Capability

      Working Together - A Green Paper

      This paper was developed from a 2011 Community Services Forum and explores how the sector could work better together in the face of significant and unprecedented change in the state and national community service environment.

      Our Community - Where not for profits go for help

      Our Community is Australia's Centre for Excellence, providing advice, tools, resources and training for the nation's 600,000 not-for-profits and schools.

      The Berkana Institute

      The Berkana Institute’s theory of change explores the idea that as one system culminates and starts to collapse, isolated alternatives slowly begin to arise and give way to the new. Here you will find an archive of articles, videos, past e-newsletters and information on the toolkits available.

        The Community Tool Box

        The Community Tool Box was developed by the University of Kansas to help people build healthier communities and bring about the changes they envision. This website provides educational modules and tools to help organisations work together to make their communities what they dream they can be. The toolbox contains tools designed to assess capabilities, take action, and sustain the effort.

        Future, Risks and Opportunities Toolkit

        The Institute for Research and Innovation in Social Services (Scotland) has developed this toolkit to help organisations build strategies for the future. It provides techniques and methods for strategically identifying and analysing future risks and opportunities in the workplace. The toolkit is intended for future analysts, policy makers, strategists and anyone managing a futures process. It will encourage the use of futures thinking and analysis in order to make better decisions for practice.

        Meta Future - Professor Sohail Innaytullah & Professor Ivana Milojevic

        Meta Future is an educational think tank that explores alternative and preferred futures and the worldviews and myths that underlie them. Based on the six pillars model, the content of this website explores  Futures Thinking and Strategy Transformation, Anticipating the Future, Timing the Future, Deepening the Future, Creating Alternatives to the Present, and Transforming the Present and Creating the Future.

        Principle Business Resource - Australian Government

        There are many free tools and resources available on business.gov.au that can help your business start and grow.  Finding business grants and support, Tools for starting a business, Tools for growing a business, Business plan template and guide, Marketing plan template and guide, Succession plan, template & guide, Emergency management & recovery plan template & guide.

          2.  Governance and Leadership

            Strategic and Business Planning ToolsProBono Australia

            The Strategic and Business Planning Tools project aims to support not-for-profit organisations to undertake business planning processes, assisted by a suite of online tools and resources. The tool emphasises the value of sound and relevant business planning processes.

            Third Sector Magazine

            Third Sector is the magazine for Australia's not-for-profit sector. Published quarterly, every edition covers key areas of interest to not-for-profit organisations including news, governance, advocacy, membership, leadership and fundraising and information on meetings and events. Third Sector is endorsed by the Australian Society of Association Executives.

            Community Tool Box

            The Community Tool Box was created by the University of Kansas to help people build healthier communities and bring about the changes they envision. This website provides educational modules and tools to help organisations work together to make their communities what they dream they can be. The toolbox contains tools designed to assess capabilities, take action, and sustain the effort.

            Social Leadership Australia

            Social Leadership Australia lead change and change leaders. SLA believe that leadership is not management. It is the purposeful use of collective wisdom, awareness, creativity and human skill to face difficult problems, drive change and unlock unseen potential.  Read more about this topic in the free publications available on this website.

            Good Governance Principles and Guidance - Australian Institute of Company Directors (AICD)

            The Good Governance Principles and Guidance for Not-for-Profit Organisations (Principles and Guidance) have been created by the Australian Institute of Company Directors as part of their commitment to the not-for-profit sector and its directors. The objective is to share with the not-for-profit community some key principles that are a useful starting point for not-for-profit boards when considering what constitutes good governance practice.

            PUUYA Foundation

            The Puuya Foundation aims to build partnerships, programs and activities that enable Indigenous Australians to access the same life opportunities as other Australians. The foundation is an independent, non-profit and secular organisation established to strengthen “puuya”, meaning “life force” in local Kuuku Ya’u language.

            Australian Catholic University

            EDUCATION COURSE - Graduate Certificate in Management of Not-for-Profit Organisations . With philanthropic budgets decreasing and ongoing government reform, an increasing number of not-for-profit organisations are realising that having a worthy cause is no longer enough to ensure their future existence.  This course is for managers who want to develop their management and leadership skills further for use in non-profit organisations.

            3.  Client and Market Focus

              Pro Bono Australia: EVENTS

              The Pro Bono Events website helps you easily find local workshops, state conferences or professional breakfasts in your area. Pro Bono Australia supports, promotes and partners events for the not-for-profit sector to help people find out about upcoming events and related news.

              OurCommunity - Where not for profits go for help

              Our Community is Australia's Centre for Excellence for the nation's 600,000 not-for-profits & schools, providing advice, tools, resources and training.

              Stanford Social Innovation Review

              Stanford Social Innovation Review is an award-winning magazine and website that covers cross-sector solutions to global problems. It is written for and by social change leaders in the not-for-profit, business and government sectors who view collaboration as key to solving environmental, social, and economic justice issues.  It covers a wide range of subjects such as how not-for-profit organisations can view and gain human capital, and collaborative leadership.

              StudioQ

              Home of QCOSS and Community Door’s online media resources. 

                4. Financial Sustainability

                  ACOSS Tax reform: Purpose, principles and process

                  ACOSS' set of principles to serve as a starting point for reform of Australia's tax system.

                  Foresters – Community Asset Building Resource Guide

                  This resource guide is designed to assist not-for-profit community organisations to plan for and build long-term sustainable futures by exploring the steps to achieving property ownership. By engaging in the Community Asses Building process, not-for-profit community organisations can remove the uncertainty around access to suitable premises. The guide also outlines the practical steps to help not-for-profits plan toward asset ownership, including a self-assessment to begin the planning process.

                  Plugging the Leaks Toolkit

                  Plugging the Leaks was created to support people in communities to take a different approach to local economic development, one that can have a greater, more sustainable impact on their local economies than traditional regeneration initiatives. Part of this toolkit looks at developing a positive local economy in communities and effective use of resources.

                  Community Tool Box – Financial Sustainability

                  The Community Tool Box provides resources and tools to help people work together to build healthier communities.  The website includes tools for developing a plan for financial sustainability and a checklist.

                  StudioQ

                  Home of QCOSS and Community Door’s online media resources.

                    5. Workforce Planning and Development

                    Workplace Ready Program - Online Toolkit

                    This online toolkit is packed with practical advice for managers and supervisors who are on the front-line of hiring and retaining staff. The content has been tested with prospective employers and Aboriginal Torres Strait Islander staff in many industries and reflects their valuable input.

                    VCOSS Manuals

                    Essential resources (available for purchase) for your community organisation from the Victorian Council of Social Service and Victoria Law Foundation including community management, policies and procedures and employing people.

                    VCOSS Magazine INSIGHT

                    Contains articles and research relating to the community sector. Focused on finding ways to end poverty and disadvantage and making the clear case for change, it explores important themes and features research, ideas, analysis and commentary from leading thinkers and practitioners on social justice.

                    The Berkana Institute

                    The Berkana Institute and partners share the clarity that whatever the problem, community is the answer. The Berkana Institute’s theory of change explores the idea that as one system culminates and starts to collapse, isolated alternatives slowly begin to arise and give way to the new. Here you will find an archive of articles, videos, past e-newsletters and information on the toolkits.

                    Stanford Social Innovation Review

                    Stanford Social Innovation Review is an award-winning magazine and website that covers cross-sector solutions to global problems. It is written for and by social change leaders in the not-for-profit, business and government sectors who view collaboration as key to solving environmental, social, and economic justice issues.  It covers a wide range of subjects such as how not-for-profit organisations can view and gain human capital, and collaborative leadership.

                    Health and Community Services Workforce Council

                    The Workforce Council plays an important role in generating research questions and in identifying research gaps with our industries and sectors. The Workforce Council is strongly focused on evidence-based practice, which means that research findings are integrated into the work of their policy makers and practitioners. Through the application of our research findings to their capacity building activities, organisations are assisted to improve services to communities more broadly.

                    Workforce Innovation Survey Tool

                    The workforce innovation survey tool is designed to give a snapshot of organisational health from a ‘staff capability for innovation’ perspective. It can be used by human resources and people management professionals in considering options for developing and building staff capability. The tool makes it easier for people in the workplace to identify the innovation skills they already possess and the skills they may consider worth acquiring in the future.

                    StudioQ

                    Home of QCOSS and Community Door’s online media resources.

                    6. Innovation, Quality and Improvement

                    VCOSS Magazine INSIGHT

                    Contains articles and research relating to the community sector. Focused on finding ways to end poverty and disadvantage and making the clear case for change, it explores important themes and features research, ideas, analysis and commentary from leading thinkers and practitioners on social justice.

                    NSW Council of Social Services (NCOSS) Management Support Unit (MSU)

                    The Management Support Unit (MSU) is part of the NCOSS Sector Development Unit.  This unit proactively supports and resources the development of a high quality and effective community sector through a range of industry development projects and initiatives. It provides a broad range of services to enhance the organisational capacity of the non-government sector in areas such as human resources, good governance and efficient back office operations.

                    OurCommunity - Where not for profits go for help

                    Our Community is Australia's Centre for Excellence for the nation's 600,000 not-for-profits & schools, providing advice, tools, resources and training.

                    The Berkana Institute

                    The Berkana Institute and partners share the clarity that whatever the problem, community is the answer. The Berkana Institute’s theory of change explores the idea that as one system culminates and starts to collapse, isolated alternatives slowly begin to arise and give way to the new. Here you will find an archive of articles, videos, past e-newsletters and information on the toolkits.

                    Community Tool Box

                    The Community Tool Box was created by the University of Kansas to help people build healthier communities and bring about the changes they envision. This website provides educational modules and tools to help organisations work together to make their communities what they dream they can be. The toolbox contains tools designed to assess capabilities, take action, and sustain the effort.

                    StudioQ

                    Home of QCOSS and Community Door’s online media resources.

                      7. Information, Knowledge and Process Management

                        VCOSS Magazine INSIGHT

                        Contains articles and research relating to the community sector. Focused on finding ways to end poverty and disadvantage and making the clear case for change, it explores important themes and features research, ideas, analysis and commentary from leading thinkers and practitioners on social justice.

                        NSW Council of Social Services (NCOSS) Management Support Unit (MSU)

                        The Management Support Unit (MSU) is part of the NCOSS Sector Development Unit.  This unit proactively supports and resources the development of a high quality and effective community sector through a range of industry development projects and initiatives. It provides a broad range of services to enhance the organisational capacity of the non-government sector in areas such as human resources, good governance and efficient back office operations.

                        Confidence through Evidence Toolkit

                        The Confidence through Evidence toolkit developed by the Institute for Research and Innovation in Social Services (Scotland) provides guidance on the process of finding and using evidence for service innovation and improvement. It has four steps designed to help users acquire, assess, adapt and apply evidence in practice, and involves a number of learning activities to help improve skills and confidence in these areas.

                        Knowledge and innovation – how do they relate?

                        A good definition of Knowledge Management - includes numerous links to other relevant sites.

                        StudioQ

                        Home of QCOSS and Community Door’s online media resources.

                          8. Collaboration and Partnering

                            Working Together - A Green Paper

                            This paper was developed from a 2011 Community Services Forum and explores how the sector could work better together in the face of significant and unprecedented change in the state and national community service environment.

                            StudioQ

                            Home of QCOSS and Community Door’s online media resources.

                            Pro Bono Australia: SOURCE NFP Goods and Services Directory

                            The source of goods and services for the not-for-profit and charity community.  Source is a national goods and services guide that is specifically published for the sector.  Every business listed understands the sector and is a quality goods or service provider.

                            The Partnering Initiative

                            The site provides a range of resources including a Partnering Toolkit, resources and informative newsletter.

                            The Partnership Brokers Association

                            This site provides free access to tools, case studies, training and newsletters. Some resources are for members only, but others are available to the general public.

                            Dixon Partnering Solutions

                            This website includes a white paper, blog and newsletter that are freely available and focus on creating, developing and sustaining effective partnerships.

                            Partnership Analysis Tool and Checklist - VicHealth

                            This resource is for organisations entering into or working in a partnership to assess, monitor and maximise its ongoing effectiveness. It is designed to help organisations develop a clearer understanding of the range of purposes of collaborations, reflect on partnerships and focus on ways to strengthen partnerships by engaging in discussion.

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