Finding the best technology solution for your organisation is important in terms of administration, cost-efficiency and service delivery. The pages in this section will assist you to audit your technological needs and capabilities so you can find the best solution for your organisation.

Assessing computer-user skill

Undertaking a computer-user skills audit will enable your organisation to identify strengths and weaknesses in IT skills.

Assessment of IT management needs

The assessment of IT management needs tool comprises four worksheets for:

  • identifying the information management goals and future IT needs of the organisation
  • assessing the current system and staff needs from an individual worker perspective
  • assessing the current IT system from the overall system perspective
  • documenting an IT development plan including a budget and resource plan.

Get more help

ACOSS has published a resource library addressing major IT issues, ImproveIT, where you can access digital resources to give you the tools and information to do more online.

Management Support Online has data collection and information flow planner tools and a management information systems information sheet.

Our Community has information on computer packages, not-for-profit software and help sheets on how to use technology.

The Queensland ICT Directory is a statewide directory of businesses providing information and communications technology products and services.

The NSW Government's CommunitybuildersNSW website links to a range of resources about how to use the internet.

The e-Strategy Guide is designed to help organisations create a presence on the web and use information and communications technology effectively.

Stay Smart Online is designed to help home users and small businesses with practical tips and advice on e-security.

For online social media use, see the Sample Social Networking Policies and a Social Media Policy Tool

Find IT Management Resources for NGOs

Ask Nola logo
Ask Nola, or North Queensland Online Legal Access provides free, secure, online legal information for community workers in rural, remote or regional areas of Queensland, and who are responding to women with legal needs. Ask Nola is a project of the North Queensland Women's Legal Service (NQWLS)...
Electricity meter
The Queensland Council of Social Service held a free energy literacy webinar on Tuesday 6 October 2015, covering topics such as: the energy industry in Queensland how to read an electricity bill how to avoid disconnection concessions available for low income earners how to reduce electricity costs...
NILS logo
Good Shepherd Microfinance have produced a short introduction to the No Interest Loan Scheme (NILS). The No Interest Loan Scheme (NILS) provides individuals and families on low incomes with access to safe, fair and affordable credit. Loan amounts are between $300 – $1,200 for essential goods and...
Palliative care logo
The Australian Healthcare & Hospitals Association (AHHA) is offering free online palliative care through its new training portal. There are six modules which can usually be completed in around 12-15 hours, and are available at no cost to participants. Participants are provided with a...
Dual monitor computer system
When you have a limited area to work in, things get cluttered and piled on top of each other. You end up wasting valuable time to get to the items you need, if you can even find them. The same can be said for your monitor space. Why squish and squeeze your much-needed workspace? Treat it like your...
Daisy banner: download the app from the app store
Who is Daisy? Violence against women is unacceptable. Daisy is an app that connects women around Australia to services. Daisy can link you up with a service phone number, be used to search the internet for more information and let you know what to expect when contacting a service. Family members...
Advocacy for Inclusion has developed the world's first Supported Decision Making app . The App, specifically built for people with disabilities, is designed to assist people to make their own decisions and control their own lives. Everybody has the ability to make their own decisions, but some...
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Older Queenslanders will have greater opportunities to connect with their family and the community through technology, with the launch of a new state-wide program aiming to help seniors navigate the digital world. Seniors Minister Coralee O’Rourke and Science and Innovation Minister Leeanne Enoch...
Carer helping older woman
Carers Link is a quality provider of personalised care for people with disability, frail older people, and carers. They are inviting people to join their focus group, to provide your input on the issues that affect your accessibility to the community, and what information might address these issues...
Carer
To inform development of the national carer gateway, a Carer Gateway Advisory Group has been established to provide advice on the implementation of the gateway. Membership of the Carer Gateway Advisory Group was drawn from service providers, peak bodies and individuals who have carer-specific...

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