Finding the best technology solution for your organisation is important in terms of administration, cost-efficiency and service delivery. The pages in this section will assist you to audit your technological needs and capabilities so you can find the best solution for your organisation.

Assessing computer-user skill

Undertaking a computer-user skills audit will enable your organisation to identify strengths and weaknesses in IT skills.

Assessment of IT management needs

The assessment of IT management needs tool comprises four worksheets for:

  • identifying the information management goals and future IT needs of the organisation
  • assessing the current system and staff needs from an individual worker perspective
  • assessing the current IT system from the overall system perspective
  • documenting an IT development plan including a budget and resource plan.

Get more help

ACOSS has published a resource library addressing major IT issues, ImproveIT, where you can access 13 digital business kits to give you the tools and information to do more online.

Management Support Online has data collection and information flow planner tools and a management information systems information sheet.

Our Community has information on computer packages, not-for-profit software and help sheets on how to use technology.

The Queensland ICT Directory is a statewide directory of businesses providing information and communications technology products and services.

The NSW Government's CommunitybuildersNSW website links to a range of resources about how to use the internet.

The e-Strategy Guide is designed to help organisations create a presence on the web and use information and communications technology effectively.

Stay Smart Online is designed to help home users and small businesses with practical tips and advice on e-security.

For online social media use, see the Sample Social Networking Policies and a Social Media Policy Tool

Find IT Management Resources for NGOs

Deaf Services Queensland has this week launched its new website which can be viewed at www.deafservicesqld.org.au . The purpose of the redesign is to ensure clear and simple access to information for the Deaf and hard of hearing community in Queensland. The site is focused on providing a visual and...
Australia’s 600,000 charities and not-for-profits, from international aid groups right down to the local tennis club, are about to get a major boost, as Justice Connect’s Not-for-profit Law service this week launches the acclaimed Information Hub for a national audience. The Hub is a free, online...
COTA (Council on the Ageing) Queensland is the Seniors Peak giving older Queenslanders a voice on issues that affect them. COTA QLD has just launched Radio COTA, a weekly podcast focused on topical and relevant information for older Queenslanders. Radio COTA is hosted by media veteran Andy Neil and...
The Service Providers Accessibility Guide has been designed by Media Access Australia to provide you with a practical, hands-on, step-by-step way to effectively prepare and deliver content and communications to people with disabilities via computing and mobile devices. The original version of this...
The Voicebox Project is an innovative program provided by PIR Gold Coast and Gold Coast Primary Health Network empowering a group of Gold Coast residents to share their stories and to help improve access to health and community services. The project consists of local Gold Coast people, with first...
Non-profits agencies in Australia can sign up for Google AdWords grants, to the value of around $330 per day. This is a great bonus of free marketing for your organisation, but once you've signed up for the grants program and been approved, how can you use it most effectively? VolunteerMatch, a...
This little animation demonstrates the process of substance addiction or dependence. The video follows Nuggets, a bird who develops a taste for substances. Videos such as this can provide a useful conversation starter with young people. Watch the video of Nuggets: Addiction Animation
The ABC has produced an interactive Fact File , based on the latest research in Australia, to reveal how the patterns of homelessness in Australia have changed over 15 years. Some 105,200 Australians are without a home. Indigenous Australians and single parents are over-represented in the numbers,...
The Australian Communications Consumer Action Network (ACCAN) is now inviting applications for its 2016 grants program. The ACCAN Grants Scheme funds projects which either undertake research on telecommunications issues, represent consumers or create educational tools which empower consumers to...
Last week over 170 leaders from across the community, government, academic and corporate sectors joined Infoxchange to see Prime Minister Malcolm Turnbull launch Ask Izzy . Ask Izzy is a free and anonymous online directory that helps Australians who are homeless find critical support services. The...

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