The Queensland social service sector incorporates a range of service delivery, community development, social justice, and advocacy organisations operating across a range of areas, including but not limited to: health, housing, employment, disability, aged care, services for children and young people, Indigenous affairs and multicultural affairs. Inclusion in the sector is less about the specific service being provided and more about commitment to a shared vision and a set of values. Organisations which are not-for-profit, community based and have a shared vision and central values are considered to be part of the social service sector.

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing. Groups in the community that are marginalised or disadvantaged, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CaLD) families and people with a disability, are supported by government and non-government providers of community services.

This section contains details on the social service sector in Queensland, including reform processes, networks, research and reports.

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Queensland Government media release A Palaszczuk Government program designed to help tenants with complex needs avoid homelessness has so far assisted 133 social housing tenants to maintain safe, secure accommodation. Speaking on World Homelessness Day (10 October 2017), Minister for Housing and...
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The Women's Legal Service Queensland has developed the Penda app, a new free smartphone app to provide women who have experienced domestic and family violence with financial, legal and referral information. It has been tailored for intimate relationships but still may be relevant to other...
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Queensland Government media release Young people in care living with a mental illness who are also struggling with drug addiction including Ice will soon have access to help and support in the one place. Child Safety Minister Shannon Fentiman said tenders were now open for Queensland’s first live-...
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The Benevolent Society invites you to Pathways to power event, providing financial information to empower. Learn simple saving tips and tricks with resource information to stretch your dollar. Information stalls include: Centrelink: superannuation information for low income individuals Benevolent...
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National Carers Week 2017 will be celebrated throughout Australia from 15 to 21 October. Anyone at any time can become a carer and National Carers Week is an opportunity to raise community awareness among all Australians about the diversity of carers and their caring roles. Carers make an enormous...
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Queensland Government media release The National Disability Insurance Scheme (NDIS) is continuing to make a difference to the lives of people with disability across North Queensland, with the Townsville office front and centre of its efforts. Disability Services Minister Coralee O’Rourke celebrated...
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Queensland Government media release Queenslanders are being urged to show their support for victims of sexual assault and stand together to say no to violence in the community. Minister for the Prevention of Domestic and Family Violence Shannon Fentiman said Sexual Violence Awareness Month provided...
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Queensland Government media release The Palaszczuk Government’s investments in frontline Child Safety staff and community services have made a game-changing difference for vulnerable Queenslanders. Acting Minister for Child Safety and the Prevention of Domestic and Family Violence Kate Jones said...
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Queensland couples who rely on the age pension and rent in the private market are at the greatest risk of living in poverty compared to other seniors, according to the Queensland Council of Social Service's (QCOSS) latest Cost of Living Report. QCOSS’ fifth Cost of Living Report – Special Edition:...
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ECCQ is pleased to invite you to a free community event - Communities Sharing & Network Session. The session is all about getting together and learning from each other's experience while enjoying lunch. Four associations will be at the event to share their experiences on different areas of...

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Capability sign
Author: 
Len Airey, DCA Advisory Services

Strategic capability is about capacity, resources and skills that will enhance and improve the long-term sustainability of an organisation. Long-term sustainability, requires people to think differently about their future - not to look at the future through the prism of the past but to get all...

Deception Bay Community Youth Programs
Author: 
Brooke Reynolds, DBCYP

Deception Bay Community Youth Programs (DBCYP) is a community organisation that provides whole of life support for young people in Deception Bay. 

DBCYP have developed the iCreate program as a means to effectively engage young people...

Author: 
Kylie Hogan, National Disability Services

The Community Services Industry is facing a myriad of reforms and challenges now and into the future. 

Challenges such as an ageing population, workforce shortages, sector-wide reforms, technological advances and economic uncertainty are making it more important than ever for...

Outcomes Working Group February 2015
Author: 
Richard Fahy, Lutheran Community Care

Lutheran Community Care’s vision is aligned to making quality of life better for the clients we serve. In the light of this it is important to us that we can also quantify what has changed for the client since they have been using our services. Through adopting an outcome-based framework we seek...

Nandjimadji art group
Author: 
Shelley Dunlop, QCOSS

You can now access a series of resources that showcase best practice HACC Aboriginal and Torres Strait Islander service delivery models. 

The three booklets tell the stories of innovative and positive service delivery practices that meet the cultural needs of their...

Sing and grow class group playing instruments
Author: 
Toni Day, Playgroup Queensland

Every child needs effective early childhood development experiences to be successful, but disadvantaged children can be least likely to get them.

Nobel Memorial Prize Laureate Professor James Heckman has proven that investing in the early childhood development of disadvantaged children...

Piggy bank image
Author: 
Shelley Dunlop, QCOSS

The Queensland Council of Social Service (QCOSS) has just released a new cost of living report examining the cost of living pressures across six Queensland regional centres – Brisbane, Gold Coast, Cairns, Mount Isa, Rockhampton and Kingaroy.

The report uses the existing Cost of Living...

The road ahead
Author: 
Valmae Rose, Queensland Council of Social Service

In the social service sector we are currently seeing a lot of interest and focus on outcomes. Given the desire to determine ‘value for money’ and other objectives of public investment in social services, there is renewed interest in the outcomes we are achieving, at a client and program level....

Effective communication
Author: 
Shelley Dunlop, QCOSS

The University of Western Sydney, in collaboration with the Western Sydney Community Forum, have developed a resource handbook titled “Developing a Common Language between...

Peter Kenyon
Author: 
Shelley Dunlop, QCOSS

Last week on 17 October 2014 the QCOSS State Conference - Building strength was held at the Convention and Exhibition Centre in Brisbane.

The program aimed to build on the strengths already existing within Queensland’s strong and resilient community service sector, as well...

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